Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

2052 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.0166667/5Overall Rating 4.0166667/5Overall Rating 4.0166667/5Overall Rating 4.0166667/5rating 4.0166667
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
89% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RR
Ronald R.
Essex, MD
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
nice people
nice people

Verified Customer
Halethorpe, MD
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
patty
They care
COREY W. from Thompson Hyundai responded on 09/17/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


JB
Judith B.
Perry Hall, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Scheduled Maintenance
Had my 30,000 mile check. In and out in 2 hours.
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Baltimore, MD
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
no comment
no comment
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Baltimore, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Excellent Service
Great quality vehicles with professional speedy accurate service for routine maintenance on your vehicle.
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


JR
James R.
Baltimore, MD
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great Service - Friendly Staff
I always get great service from Thompson Hyundai. They work on what I need - but also check for other things that might need attention.
And their staff is the greatest - very knowledgeable and very friendly!
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


KG
Kathleen G.
Baltimore, MD
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Excellent Dealership
We love Thompson Hyundai for buying and servicing cars. They always give you a great deal and treat you like family. The service department is excellent- they are very knowledgeable and only recommend what is necessary. No pressure. Friendly service. Very professional.
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Belcamp, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
NA
NA
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Sparrows Point, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Service
Everything is awesome and they always work with you regarding to the issue
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Baltimore, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
Good service
I like overall this service center.
COREY W. from Thompson Hyundai responded on 09/16/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


KK
Keith K.
Rosedale, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Service of Car
I get my car serviced in a timely manner
COREY W. from Thompson Hyundai responded on 09/13/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


DC
Darlene C.
Bel Air, MD
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Regular car service
Prompt and courteous service.
COREY W. from Thompson Hyundai responded on 09/13/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


TE
Trina E.
Essex, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Happy customer
When I got to the dealer I was greeted and my vehicle was take to start service right away. 30 k. When I received my vehicle back it was clean and no problems found later.
COREY W. from Thompson Hyundai responded on 09/13/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Baltimore, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Car maintenance
Car service was done quickly. Thankful for the courteous call and resolution for my experience at the dealership

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2019 Category: Service
Car Maintenance
The best part of my visit was quickly getting in and out from getting my car serviced.
COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to speak to me regarding your service experience, and thank you for giving me the chance to correct your service experience.  we do value each and every customer, i look forward to servicing your vehicle in the future if there is anything i can do please let me know. Corey W. Service Manager


BP
Beverly P.
Glen Burnie, MD
2015 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Excellent Service
I was very pleased with the gentleman who wrote up my ticket for service. I was in and out quickly & also feel that I was charged fairly. I am thinking of buying my 3rd Hyundai soon!
COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager

COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager


EC
Ewart C.
Baltimore, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Radio & Eyeglass holder installed
Service was performed.
COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager


SC
Stanley C.
Baltimore, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Maintenance
Good service, comfortable surroundings to wait!
COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager


Verified Customer
Rosedale, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
valued customer
The service was excelent
COREY W. from Thompson Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager


CK
Carl K.
Dundalk, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Problem is no problem.
Radio screen has been blacking out. Nothing was found. The vehicle is new.
COREY W. from Thompson Hyundai responded on 09/09/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager


EM
Elaine M.
Baltimore, MD
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Great service
Service department is top notch, quick check in, and plenty of coffee
COREY W. from Thompson Hyundai responded on 09/09/2019

Thank you for taking the time to complete our service review if there is ever anything I can do to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of the Thompson Hyundai Family, Corey Weimer Service Manager