ReScore Reviews™ (26)

ReScore
Overall Rating 3.1153854/5Overall Rating 3.1153854/5Overall Rating 3.1153854/5rating 3.1153854rating 3.1153854
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
89% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Lorena S. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My appointment was on time"
Great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/21/2018 11:42 AM
Angela G. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean"
Clean
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/21/2018 08:15 AM
Verified Customer on 01/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service on my Sonata"
very pleasant people
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 05:52 AM
Gary B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
I appreciate you guys! I've always have a good decent visit to your shop, whether for regular service or the few needed
repairs I've had to have done. Always honest and straight forward with me. That's why I keep coming back!

Thanks!
Gary Ballard
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/18/2018 07:34 PM
Ec8dc3c232cad8bde53a666f52d72232?s=28
Michael W. at Thompson Hyundai responded on 01/19/2018

Gary,thank you for your feedback!!!we appreciate your the time you took to fill out your survey.

Robert G. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"robert gordon"
all was great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:09 PM
Thomas N F. at Thompson Hyundai responded on 01/20/2018

Thanks for the great review. We appreciate your business.

Pascal G. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"1000 Marriott Blvd Thompson Hyundai"
Good service
Great people and clean place and organized.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 04:13 PM
Thomas N F. at Thompson Hyundai responded on 01/20/2018

Thanks for the great review, Please let us know how we may earn a five at your next visit

Rosa W. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Services received from the staff working in the service department."
The selling of an automobile is easy, but maintain a good relationship between the service department and the consumer is primary. You, must have a Great Service Department that will stick behind the product sold and a warm, friendly and trusting relationship with the consumer
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 06:47 AM
Thomas N F. at Thompson Hyundai responded on 01/18/2018

Thank you for taking the time to complete the review.

Mamie C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service "
Professional caring help.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 07:05 PM
Thomas N F. at Thompson Hyundai responded on 01/18/2018

Thank you for the positive feed back.I will share with the staff

Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Organized"
Well run
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:15 AM
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Michael W. at Thompson Hyundai responded on 01/17/2018

thanks for your time to complete your survey!!! we always stive to be 5 stars !!!

Bobby K. on 01/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They care and we'll get it Right !!"
Thank You for my service . Bobby. K
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 09:00 PM
Thomas N F. at Thompson Hyundai responded on 01/15/2018

Thank you for allowing us to correct the problem. We appreciate your business

Cheryl L. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome job as always "
Great job as always
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:05 PM
Thomas N F. at Thompson Hyundai responded on 01/14/2018

Thanks for the GREAT review. We appreciate your business

Brenda B. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's a nice place"
I like the service they did
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:18 AM
Thomas N F. at Thompson Hyundai responded on 01/11/2018

Thank you for the review. Please let us know how we may improve in order to earn a five on  your next visit.

Samantha S. on 01/10/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Speed it up!"
I posted my review in the comment section but this dealership takes almost two hours for an oil change (with an appointment). Hire more people!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:56 AM
Thomas N F. at Thompson Hyundai responded on 01/11/2018

Thank you for the feed back. We are in the process of adding more people. We appreciate your business.

Verified Customer on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Very professional and quick service!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/09/2018 12:55 PM
Thomas N F. at Thompson Hyundai responded on 01/11/2018

Thank you for the positive feed back. We look forward to your next visit.

Verified Customer on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service!"
Good Facility
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 09:13 PM
Jacob G. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
This is a great place to buy a car and have it serviced. Nice waiting area and professional, courteous service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 12:56 PM
Alice T. on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very good "
Friendly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 11:57 AM
Marvin S. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service, great staff
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 10:47 AM
Verified Customer on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/06/2018 04:21 AM
Thomas N F. at Thompson Hyundai responded on 01/07/2018

Thank you for the kind review

Sherryl D. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service!"
Prompt with appointment. Greeted professionally. Work completed in the exact time I was told at check-in. hot and cold beverages provided during wait; in nice waiting area. Manager introduced himself. Overall, very friendly staff.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 03:27 PM
Thomas N F. at Thompson Hyundai responded on 01/07/2018

Thans for the Awesome review. We appreciate the opportunity to help service your vehicle

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