Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(2,271 Reviews)

ReScore Reviews™ (93)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
90% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Parkville, MD
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Easy and fast service
It was easy to schedule an appointment and I did not have to wait long for service.
COREY W. from Thompson Hyundai responded on 07/02/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


LV
Lauren V.
Nottingham, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
The Service and the people!!!
Mr Tom Fields was excellent in his assistance at our last service appointment!

THANK YOU,
LAUREN
AND
VINCE
CW
COREY W. from Thompson Hyundai responded on 07/02/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


Verified Customer
Dundalk, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
The. Customer Service
The customer service is great and they get you in and out quick
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Baltimore, MD
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Wait time.
I was taken care of in a timely matter.
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


CL
Cheryl L.
Rosedale, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Friendliness
Everyone is very friendly. Oil changes are done timely. Facility is always clean.
CW
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Dundalk, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Fast
Good fair job
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Baltimore, MD
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Great Service!
Timely and great service.
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Essex, MD
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2020 Category: Service
Great Service
Great service
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Dundalk, MD
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Work completed in a timely fashion with excellent results
I found their work to be excellent. Prices are comparable with nearby auto shops. Plus I get genuine parts
COREY W. from Thompson Hyundai responded on 07/01/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


BF
Betty F.
Parkville, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
Professionalism
Professionalism and punctual service at every visit
CW
COREY W. from Thompson Hyundai responded on 06/25/2020

Ms. Franco thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please let me know, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


IG
Ibrahim G.
Street, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020 Category: Service
Service Visit
I live 45 minutes away but will continue to bring my vehicle to Thompson Hyundai where I feel that service is excellent and staff are upfront and honest.
CW
COREY W. from Thompson Hyundai responded on 06/25/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


GD
Gary D.
Parkville, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2020 Category: Service
Thompson is clean, workers are courteous, and efficient.
I was just there for routine oil check. Friendly staff and waiting area clean & inviting.
CW
COREY W. from Thompson Hyundai responded on 06/25/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


Verified Customer
Dundalk, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020 Category: Service
Fast and Friendly
My service was fast and the staff were friendly. Thanks Thompson!
COREY W. from Thompson Hyundai responded on 06/24/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager


DD
Donna D.
Dundalk, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020 Category: Service
Top notch service
I always get top notch service at Thompson Hyundai. Steve goes above and beyond to make sure everything is perfect.
CW
COREY W. from Thompson Hyundai responded on 06/24/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager

 


GC
Gary C.
Baltimore, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Nice and clean and everybody professional very friendly
I was surprised that I was in and out within 90 minutes
CW
COREY W. from Thompson Hyundai responded on 06/23/2020

Thank you for taking the time to complete our service review if I can do anything to improve your service experience to ensure you are receiving a 5 Star experience please reach out to me, Thank you for being a part of our Thompson Hyundai Family, Corey W. Service Manager