Overview

Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5rating 4.27
4.3

( 2486 Reviews )

ReScore Reviews™ (42)

ReScore
Overall Rating 3.500001/5Overall Rating 3.500001/5Overall Rating 3.500001/5rating 3.500001rating 3.500001
Original
Overall Rating 1.8571429/5rating 1.8571429rating 1.8571429rating 1.8571429rating 1.8571429
83% Would Recommend
76% Business Response
Latest Review about 22 hours ago

Reviews


AD
Andre D.
Lithia Springs, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Service rep Michael
Great customer service. Explains everything.

ND
Noel D.
Decatur, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2019 Category: Service
Excellent
Excellent

WQ
William Q.
Douglasville, GA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Review
Friendly personnel and good work through everything as well as having good speed of completion even during busy hours. The comfortable lounge and nearby venues are also a great plus.

AJ
Annie J.
Austell, GA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
My Hyundai Service Experience.
They do great work. The staff is very professional and friendly. Chantal is a joy to work with and I appreciate her assistance whenever I come for service.

MG
Matthew G.
Atlanta, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service was quick and easy!
Highly recommend them for your service needs!

MV
Marjorie V.
Villa Rica, GA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
You have a very good mechanic.. an expert in Hybrids. Pls train and hire more help on this matter.
Front desk service excellent. Knowledgeable and helpful.

Verified Customer
Douglasville, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
Overall good
Overall the service was good but they didn't reset the maintenance mileage in my vehicle, so the screen is still showing that I'm overdue for maintenance.

CB
Cheryl B.
Douglasville, GA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service
The service department works to ensure customer satisfaction.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/08/2019 Category: Service
Service
Oil change took a long time.
Tony K. from Thornton Road Hyundai responded on 11/11/2019

Hello,
I am Tony Knight, Service Manager for Thornton Road Hyundai.
I would like to discuss your visit in more detail so we can provide you a better service experience. May we contact you to discuss your visit?

Regards,
Tony KNight
Service Manager
Thornton Road Hyundai


TD
Torey D.
Lithia Springs, GA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Oil Service
I enjoy the local convenience. It is easy to get an appointment and a very comfortable waiting room. Service is usually reasonably quick for basic things. The only thing I wish is the the service adviser would automatically supply the evaluation sheet the the technician should supply about the status of critical systems.

KG
Kareem G.
Atlanta, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
ALWAYS EFFICIENT!!!!
Thanks for the quick and inexpensive service!!

JH
Joshua H.
Mableton, GA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent Service
Excellent service. Quick and reliable. Trustworthy.

KB
Karen B.
Marietta, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service
Great customer service. Ms Williams service advisor keep me kindly informed what was going on due to a busy day and I had to wait a little longer

LG
Lesa G.
Mableton, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service
Keep doing what y'all doing.

Verified Customer
Fairburn, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great customer service and quality work
Great customer service and quality work

LE
Larry E.
Tallapoosa, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
people
not always up front with financing

Verified Customer
Stockbridge, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Friendly service
Quick reply

Verified Customer
Atlanta, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
Friendly and courteous personnel
Fast service, clean and comfortable

MG
Megan G.
Villa Rica, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great customer service
They work very hard to get you out on time, and to solve any problems.

LM
Leon M.
Smyrna, GA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great customer service.
Very friendly and dedicated to customers.

DW
Debra W.
Mableton, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service Department
The speed of service was much better. The team was very friendly.