Overview

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2

1627 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.2187491/5Overall Rating 3.2187491/5Overall Rating 3.2187491/5rating 3.2187491rating 3.2187491
Original
Overall Rating 1.8125031/5rating 1.8125031rating 1.8125031rating 1.8125031rating 1.8125031
83% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RW
Richard W.
Fairburn, GA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Service
Great people

GA
Genipha A.
Douglasville, GA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
service rep
Ms. Williams was very patient and answered my question. She called a tech to provide options for my car and made recommendations

PG
Pamela G.
Mableton, GA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Awesome service manager!
Rhonda is extremely knowledgeable and has an honest desire to help her customers. Extreme professionalism, honesty and trustworthiness which she ensures is also experienced from each of her crew!

Anonymous avatar
Verified Customer
Powder Springs, GA
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Excellent service
Great service

DB
Dehab B.
Jonesboro, GA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great customer service
Fast service and great customer service.

Anonymous avatar
Verified Customer
Austell, GA
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
NA
NA

Anonymous avatar
Verified Customer
Union City, GA
2011 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
It was as,I saw it on this visit
Great service, being utilizing the facility for a while. No issue with its visit.

Anonymous avatar
Verified Customer
Powder Springs, GA
2016 Hyundai Genesis
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2018 Category: Service
Incomplete service
N/a
81a9febe1d97d86dcfee9a077b10ac4d?s=28
RONDA P. from Thornton Road Hyundai responded on 06/18/2018

Thank you for your feedback. Would like more information fro your visit. Appears express service. A 1 star is least you could give. Being treated with respect and appreciation is very important. I will call you tomorrow for greater insight. Thank you. Have a good evening. 


TD
Traymone D.
Smyrna, GA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Angela is always, I say, always courteous and provides...
exceptional customers service. From the time I walk into the service center to text message update to the pick-up.

Anonymous avatar
Verified Customer
Atlanta, GA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Service
Fast service

AS
Armstrong S.
Austell, GA
2018 Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2018 Category: Service
Poor services and damage to car
This guys had my car for over a day, when I came nothing was done one the car whereas this service required by less than 2 hours to get the work done. Technician spoiled my car as I still experience notice on a new car. This was car's first service ever. Please do not take your cars there. You are better off dealing with a local technician than this dealership.

Simple oil change and tire rotation mess up a brand new car on first service...shame to you
81a9febe1d97d86dcfee9a077b10ac4d?s=28
RONDA P. from Thornton Road Hyundai responded on 06/15/2018

Rotation of tires and an oil change. Brought vehicle back and had bolt in right rear tire, also patched tire in left front, and scuff. no charge to you patched tire and delivered to your home at no charge.   Please have someone else inspect your vehicle. We are sorry the service provided was not to your satisfaction.


CW
Cedric W.
Atlanta, GA
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Good location
The service technician knew his stuff was friendly and attentive.

CH
Cheryl H.
Bremen, GA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Cheryl Henderson
We were very impressed with the service we received when we experienced issues with our Hyundai that we had purchased a few years ago.

JB
Jane B.
Powder Springs, GA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great customer service
The workers were very attentive to me. They thoroughly explained everything to me about me car and my service agreement.

LL
Lorraine L.
Douglasville, GA
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Thornton Road Hyundai has friendly staff and the wait time was no to long.
I recently brought my car in for schedule oil change, the staff is always friendly and happy to service you. I will be back to have my car service again.

Lorraine Leonard

CH
Courtney H.
Douglasville, GA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Just great!!
Getting service done was great! fast service and easy to make an appointment.

NS
Nicole S.
Austell, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Excellent Service
Received excellent service at Hyundai Thornton Rd. Go see them for a new car

GT
Gretchen T.
Douglasville, GA
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Convenient service location
Tion.OK visit. Had to wait longer than anticipated. Recall on a sensor..at least it is fixed. All is well.

PS
Patrick S.
Jonesboro, GA
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
survey
My service Tech was great. I had such a great experience

Anonymous avatar
Verified Customer
Mableton, GA
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
oil change
oil change went well