Thoroughbred Collision Center-Mill Creek

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,188 Reviews)

95% Would Recommend
Latest Review over 5 years ago

Reviews


DL
Delwin L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014 Category: Collision
Delwin said this businesses repair on his vehicle was really good.

BC
Brian C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Spoke with Brian's wife. She said they did a great job and they are very easy to work with.

OI
Oscar I.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2014 Category: Collision
Oscar said the business did a great job but it took almost a month.

WM
William M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
William said the business was very organized and focused on him and his vehicle. They got it done fast and did a good job. The only thing wrong was one of the front doors was locked and he was always trying to open it instead of the one that was unlocked.

TR
Tomoko R.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Tomoka said this business was very forthright. They were quick in answering her questions. She was not happy with the way the insurance company handled her claim. They did not investigate the accident and held her at fault.

DR
Dennis R.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Dennis said the repair took longer than expected. The repair was to have taken five days but they kept extending the time and it was ready in two and a half weeks. They found more damage at first and then it took some time for the insurance company to cover the new charges. Other than this, he was okay with the insurance company.

KT
Katherine T.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Katherine said they provided exceptional, timely and painless service.

ND
Nickolay D.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Nickolay said that they did the job really well.

AM
Alexei M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2014 Category: Collision
Spoke with Yana. She said they did a very good job. However, she was not kept informed during the repair process. She had to call to get updated.

MA
Maria A.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Spoke with Maria's husband. He said the repairs were great and the vehicle looks like nothing happened to it.

SM
Stephanie M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Stephanie said this business was very helpful and they kept her informed during the work.

KS
Kayla S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Kayla said this business does a good job. She appreciates their fast and efficient service. She did not need to be kept updated because this was a quick fix. She said this accident was not her fault and she had to originally pay for the damage out of her own pocket. The insurance company reimbursed her in the end.

LS
Larry S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Larry said this business has great employees and did a great job. His vehicle was delayed by 1 week because of the unspecified third party repair place this business sent his vehicle.

ST
Song T.
Washington
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2014 Category: Collision
Spoke with Yi. He said they have to take the vehicle to another business to get the power steering checked as it is not working properly and he does not want to return to the business.

LH
Leland H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Leland said the facility did everything he needed and they had very good communication. The repairs were done quickly and the work was good.