I took it to a reputable place 15 minutes later and they passed it with no issue.
Enough said... AVOID!
They made us pick up the car at a different shop across town (not the original shop I brought it to). Then they DID NOT GIVE ME A SERVICE SHEET. no proof they've even done a thing to my car. I got a receipt for what I paid, but nothing that shows what theyve done to my alignment. I call in the next day and the receptionist said she will email or fax it. then suddenly they don't have one/cant do it/ dont give us one.
I pretty much just gave these snotty children 30 bucks to mess with my car. They have no idea what they are doing.
I am not going to call up and complain about 30 dollars, but I want to make sure nobody else goes to this place because they do not actually work on your car, they are just scam artists. If they did work on cars, they would provide proof of it.
No customer service at all. They could care less. Our friends that were getting alignments the next day all cancelled because of what they did to me. What a hassle and loss of 30 bucks.
**** Asked for them to post my service sheet on facebook since they wont give it to me through email. They ignored me.
I'm sorry to hear about your unhappy experience. Could you tell me a little bit more about it, and what was not properly diagnosed? I see that you asked us to check your tires/balance etc for shaking in your steering wheel on 10/12. Also the prior service that you talk about, I'm assuming that was taken care of since you have visited since then. I left a message on your phone this morning 11/2 to get more information about your unhappy visit. I look forward to hearing back from you.
I still have not be able to contact you Per Yde.
Thank you for the kind words! We value our customers and love to hear feedback. I informed Jeremy that you were thankful for his help and he responded with anytime! Please keep us in mind if you need any services done on your Dodge! Thanks again for the review and have a wonderful weekend!
I'm glad to see that you're happy with our service and that your beautiful Porsche 911 Turbo S is running like a champ! Please do not hesitate to contact either locations if you need any help in the future! Thank you again and we appreciate your business.