Tilden Car Care Center 3


Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

275 Reviews

92% Would Recommend
Latest Review 28 days ago

FRAN M. on 12/22/2017
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"great customer service and prices"
have been a repeat customer for years. love this place.
Vehicle: Chevrolet Silverado 1500
Service Date: 12/20/2017
Review Created: 12/22/2017 03:59 PM
Dedrich F. on 12/20/2017
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Dedrich said he would recommend the business.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
CARLA T. on 12/18/2017
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"The customer service"
They pay attention to detail. Very courteous and professionals.
Vehicle: Nissan Sentra
Service Date: 12/16/2017
Review Created: 12/18/2017 07:57 PM
LYNN P. on 12/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed"
I have used Tilden for well over 5 years and this by far has been the worst experience ever. The manager Rose is very rude. She down plays here staff and doesn't give clear responses. She left a threatening message on my phone to have my car impounded due to calling an old number on file and lastly called the number I have when I dropped my vehicle off. I had the $89 diagnostic done only to be told her Tech couldn't find what was wrong and quote "I'm gonna put my best tech on the car but it will be $360. The report I received with what was wrong with my car was the same report from years ago . I have always been satisfied with Tilden but my experience with Rose has caused me to never want to return.
Vehicle: Chrysler 300
Service Date: 12/15/2017
Review Created: 12/18/2017 06:20 PM
Bruce W. on 12/18/2017
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Bruce said he would recommend this business for service.
Vehicle: Kia Forte
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Lynn G. on 12/18/2017
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Lynn said the staff did exactly what she needed, and did it well. They are professional, efficient, and friendly.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Opal D. on 12/15/2017
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Opal said this business is very courteous and polite.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
WILLY / ANGELA C. on 12/09/2017
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"Van has starting problem "
The service technician miss diagnosed the starting problem with my van. He said that the fuse box was bad and needed replacement. I took the van to another shop the the technician looked at the fuse box and said there ts nothing wrong with fuse box ,cause I see that it is not burned or anything. He then checked the ignition switch ,which turned out to be bad. He replaced the ignition switch and I was good to go. I would recommend to you to always get a 2nd opinion.
Vehicle: Dodge Ram Wagon
Service Date: 12/06/2017
Review Created: 12/09/2017 05:24 AM
JESSE G. on 12/05/2017
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"I went in to have oil change "
Had mech. check front end unusal noise and he reported that it needed to replace sway bars which was done , costing over 200 dollars. But after test driving car the unusal noise is still there. Now I'm told that its front end another part which will cost over 1000 dollars.
Vehicle: Hyundai Sonata
Service Date: 12/04/2017
Review Created: 12/05/2017 06:29 AM
STEPHEN W. on 11/30/2017
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"The little stuff"
I like the fact they rest tyre oil life % indicator, many don't. They didn't try to sell useless add ons.
Vehicle: Ford Fusion
Service Date: 11/25/2017
Review Created: 11/30/2017 07:29 PM
SERGIO B. on 11/29/2017
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"Very good and fast service"
As always, good service friendly people
Vehicle: Volkswagen Jetta Wagon
Service Date: 11/28/2017
Review Created: 11/29/2017 06:49 AM
Noe R. on 11/28/2017
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Noe said they treated him well and they did what they said they would.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/25/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Richard G. on 11/24/2017
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Spoke with Judith. She said everyone was nice and helpful.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/22/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Mona M. on 11/21/2017
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Mona said the mechanic did a great job. They helped with her personal situation and the work was done for a reasonable price.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Sierra R. on 11/21/2017
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Sierra said they were quick and easy to work with.
Vehicle: Ford Focus
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES S. on 11/17/2017
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"Great job"
Great job
Vehicle: Chrysler Town & Country
Service Date: 11/16/2017
Review Created: 11/17/2017 08:34 PM
YOLANDA G. on 11/16/2017
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"Customer service, quick, cheap"
Awesome
Vehicle: Ram Pickup
Service Date: 11/15/2017
Review Created: 11/16/2017 10:59 PM
Jason R. on 11/15/2017
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Jason said the business was pretty quick and they provided a good price.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard C. on 11/15/2017
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Richard said he's a repeat customer and the service is fast.
Vehicle: Honda Civic
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Zach J. on 11/15/2017
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Zach said this business did what they needed to do, but they did not rotate his tires like he asked. They did not check off the level like he asked them to do. Normally they do a good job, but this visit was not satisfactory. They did not tell him he had a head light out.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 275 in total