Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

295 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


MB
Mark B.
Newaygo, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Mark said the business made a mistake. They stood by their word, and did not charge him for a little extra service. He stated anyone needing service should go see Paul and Lee. They will take care of it.
This review was collected via phone interview by Customer Research Inc.

JN
Jon N.
Michigan
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Jon said overall this business did pretty good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
RON B.
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Tire rotation job
Service was given promptly and efficiently. Front staff are personable and patient.

NM
Nathan M.
Michigan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Nathan said the business has good service.
This review was collected via phone interview by Customer Research Inc.

IS
Ivan S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ivan said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.

DK
Dylan K.
Michigan
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dylan said the service was done very quickly.
This review was collected via phone interview by Customer Research Inc.

PY
Payden Y.
Michigan
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Payden said he liked the service. It was pretty smooth, quick and he had no problems.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Hart, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Richard said it was done professionally at this business. The staff check everything out, and always treat him well.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Fremont, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Steve said the business knows what they're doing and the staff were nice.
This review was collected via phone interview by Customer Research Inc.

KJ
Keith J.
Michigan
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Keith said over the years he's received great service. This visit his light was supposed to be fixed and it wasn't and he wasn't told it wasn't fixed. He didn't find out about it until he pulled into his garage.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
David said the business did a fine job.
This review was collected via phone interview by Customer Research Inc.

PC
Pam C.
Michigan
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Pam said she always gets good service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Michigan
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Robert said the work on the vehicle was done promptly and well.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Michigan
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kevin said the mechanic did a great job and he checked for other problems.
This review was collected via phone interview by Customer Research Inc.

AJ
Aaron J.
Michigan
Buick Rainier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Aaron said the facility was amazing.
This review was collected via phone interview by Customer Research Inc.

RS
Rubel S.
Michigan
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Rubel said the prices were good, and the customer service was too.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Dennis said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Kristi R.
Michigan
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Kristi said the business has a friendly staff. They do good quality work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

VJ
Vivian J.
Hesperia, MI
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2018 Category: Service
Vivian said he went in to get new tires and was told it would take an hour and a half, but it ended up taking well over 2 1/2 hours. Additionally, he asked for nitrogen in all of his tires, but they only had enough to fill up 3 tires. He now has to go back to get the one with just air in it emptied and refilled with nitrogen as soon as possible.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fremont, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
efficient
The guys did a great job!!