Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

509 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


EL
ERIC L.
Otsego, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Oil change
Service completed on time. Service writer very helpful.

Verified Customer
Otsego, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Timely, friendly,
Nothing bad to say. Got me in , got me out, no issues.. easy to work with, friendly..

KS
KARA S.
Zimmerman, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Oil Change and Check up
Chris and the mechanics were so flexible with my schedule in getting my car in for a routine oil change and maintenance check. They were very thorough in going through every part of my car and letting me know any issues they saw. Chris took the time to give me estimates on all that was needed to be repaired and was descriptive in telling about the repairs needed. I would recommend these guys to anyone!

DR
Daniel R.
Otsego, MN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Daniel said the business is the best.
This review was collected via phone interview by Customer Research Inc.

HH
HORST H.
Otsego, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Above and beyond
When an unexpected problem arose, the guys worked late on a Saturday to get the job done.
Thanks!

BZ
Bryce Z.
Otsego, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Bryce said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Monticello, MN
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Tony said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Otsego, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mike said he gets good service.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Otsego, MN
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Scott said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RD
RAY D.
Otsego, MN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Clean and effecient
Always get my vehicle in at the scheduled time and it's ready in the estimated time.

MP
MELISSA P.
Princeton, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great experience!
Everyone was very friendly and were able to get me the tires I needed for a great price!

RW
Randy W.
Otsego, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Randy said the staff was accommodating and the service was timely.
This review was collected via phone interview by Customer Research Inc.

GB
Gavin B.
Otsego, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Gavin said the technicians completed the task that they said they would do, in a timely manner, on short notice.
This review was collected via phone interview by Customer Research Inc.

NR
NELSON R.
Big Lake, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018
The people
Good attitude

Verified Customer
Elk River, MN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
I would recommend, very professional!
Said work would be completed in an hour, and it was!

EP
ERIC P.
Otsego, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Great service
I stopped in on the off chance that they would have time to rotate and balance my tires. They brought it into the shop within five minutes. A short time later I was told the tires had been rotated and balanced, and that their tech wanted to give it a test run to make sure the balance was perfect. They gave me a list of repairs that will be needed down the road, but did not pressure me to do any of them immediately. How much better could they get?

SS
STAN S.
Otsego, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Over and above expected service
We brought our 2011 Kia in for two new tires. We had the other two replaced at this same location almost two years earlier. The Tires Plus techs noted uneven wear on the two previously replaced tires and warranted them with a no charge replacement. They took responsibility for a poor alignment job they had probably done when installing those original two tires-- We ended up with four new tires for the price of two. Now that is customer service!

NN
NANCY N.
Otsego, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Very reputable
Always there for me. Friendly

JH
Jamie H.
Elk River, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great customer service
Guys are great and customer service is always top notch!

LP
LARRY P.
Otsego, MN
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Fast friendly service.
Had two vehicles in today for oil change and tire rotations. Chris was very pleasant and had both done in a timely manner.