Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

430 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.466664/5Overall Rating 4.466664/5Overall Rating 4.466664/5Overall Rating 4.466664/5rating 4.466664
Original
Overall Rating 2.46667/5Overall Rating 2.46667/5rating 2.46667rating 2.46667rating 2.46667
97% Would Recommend
100% Business Response
Latest Review 10 days ago

Reviews


JS
Joseph S.
Convoy, OH
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Tom Ahl, Scott Jackson, Terry Hensley
Quality people
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/12/2018

Thank you for taking the time to respond to the survey and for the 4 stars!!  We greatly appreciate it. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Lima, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service at Tom Ahl
Ahl's continues to have an excellent service department. Easy, fast, friendly, efficient.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/12/2018

Thanks for the kind words and the 5 stars on your recent survey.  We strive to have our customers Completely Satisfied with the service we provide.  Thanks again.

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Bellefontaine, OH
2003 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service
Have had great service since started coming to Tom Ahl's in 1999.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/12/2018

Thank you for responding to the survey and for the 5 stars.  We appreciate you being such a loyal customer.  Thanks again!! 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

CG
Charles G.
Lima, OH
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Hyundai Service Dept.
Adam and the rest of the service dept. are Ahlways very kind, considerate, Knowledgeable, and honest. Ahl of them very nice traits to be greeted with. I am AHL Ways Pleased. Thanks to everyone, and see you soon. Chuck.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/10/2018

Thank you for taking time to respond to the survey and for giving us 5 stars!! We truly appreciate it and value you as Tom Ahl customer.  Thanks again!!

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

SF
Sandra F.
Lima, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Family friendly!
Everyone was so nice and friendly and took good care of ne!!!
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/04/2018

Thanks for the great review. We are happy you had such a positive experience and value you as a Tom Ahl customer. Thanks again!!

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

JS
Judy S.
Lima, OH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Service Department
The Service Department at Tom Ahl's is fantastic. This is one of the main reasons that I chose another Hyundai. I know that if I have a problem with anything, it will be taken care of promptly and to my satisfaction.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/04/2018

Thank you so much for the awesome review and for the 5 stars!!  We truly appreciate you being a valued Tom Ahl customer. It’s a pleasure taking care of your vehicles needs. Thanks again!! 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Lima, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
1st service on new vehicle
Always get GREAT service at Tom Ahl's.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/03/2018

Thanks for the 5 stars on the recent survey. We are happy you had such a positive experience. Our goal is to have our customers Completely Satisfied. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Lima, OH
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Everyone is very personable
The customer service team are very helpful and give you confidence that your vehicle will be taken care of.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 09/03/2018

Thank you for being a loyal Tom Ahl customer. We take pride in serving our customers and appreciate the positive feedback on the survey. Thanks again.

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

KG
Karen G.
Saint Marys, OH
2010 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Service
Dependable
Well done
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/31/2018

Thanks for taking the time to respond to the survey and for giving us 4 stars.  We truly appreciate it.

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

RE
Ron E.
Lima, OH
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Excellence ... that's the service at Tom Ahl
What more do I need to say?
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/30/2018

Awesome survey!! We cannot say Thank You enough for the kind words and for being a loyal customer. We truly appreciate it. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Lima, OH
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
great
good job
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/30/2018

Thanks for the great review and for the 4 stars. We appreciate you as a valued customer. Thank you so much!!

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

TM
Thomas M.
Lima, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Routine service
Took almost 2 hours to get an oil change and tire rotation but was made aware it might take that long before hand. Everything went as smooth as it normally does.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/30/2018

Thanks for the 5 stars on your recent survey. The team really appreciates it. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

MR
Michael R.
Harrod, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Tom Ahl Service
Very professional & trustworthy.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/30/2018

Thanks for the 4 stars on your review and for being  a Tom Ahl customer.  We greatly appreciate it.

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

LM
Linda M.
Delphos, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Always Great service
They make sure things are done right. If ever a question. Ted Kill is always very helpful.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/15/2018

Thanks for taking the time to respond to the survey and for the 5 stars!! we greatly appreciate both.  Enjoy your Hyundai.

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

VP
Vickie P.
Wapakoneta, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Fast and Friendly
Love the drive thru service. Got off work, decided to have my cars 2nd service, and within an hour, I was on my way home. The service dept recommended whether to change or not to change, so I felt confident that I wasn't paying for unneeded parts or service. Very happy. Also, very reasonable pricing.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/15/2018

Thank you for the awesome survey!!  We are very happy you had such a pleasant experience.  We appreciate you as a Tom Ahl customer.  

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Saint Marys, OH
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Fast and convenient service
As always, in and out service. Very convenient. Friendly staff.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/15/2018

Thank you for the great survey and the 5 stars!!!  We are happy you had such a positive experience.  

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

RM
Ronald M.
Delphos, OH
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Ron
Done a great job.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/09/2018

Thank you so much for the 5 stars on your last survey. We truly appreciate it. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

Verified Customer
Findlay, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Oil change
Very fast, very friendly!
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/08/2018

Thanks for the great survey and the 5 stars. We are glad you had a great experience and appreciate he kind words. Thanks again!

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

CH
Chandra H.
Wapakoneta, OH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Fast and Friendly
My service was pretty fast and I received input on issues I was having. Will definitely return.
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/07/2018

Thanks for the great review.  We appreciate you taking time to respond to it and for the nice comments. It is greatly appreciated. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com

WW
Whitney W.
Lima, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Fast friendly
Great service
WILLIAM S., Service Director from Tom Ahl Hyundai responded on 08/07/2018

Thanks for the 5 stars on the recent survey...we greatly appreciate it.  We appreciate you as a valued customer. 

Bill Suever
Service Director
419-227-0202
billsuever@tomahl.com