Hi Richard this is Fred from Total Auto Care, i reset your TPMS but never rotated your tires , I also installed your lights for you. Im thinking this review is for another shop, because we don't have a Jessica or Keith that work here. Please contact me so we can resolve any issue.
I'm sorry you had a bad experience but your vechicle came in, in pieces and we where unable to remove the bolt from the thermostate housing and didnt charge you for the labor time we put into it ( over 2hrs). And unfortunatly your shift indictor was broken prior to us working on it, and is seperate from the shift linkage that we replaced.