Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

388 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


RB
rick b.
Auburn, WA
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Honest
I trust Fred and his team.

JM
JIM M.
Pacific, WA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
close to where I live, history of reliable service
The staff was polite, explained clearly what was wrong, and did a good job on my brake problem.
Nice waiting room, groomed employees. I'd recommend this place definitely.

MC
Mark C.
auburn, WA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Mark said this business was honest and straight forward. They did exactly what he expected from the quote he received. He appreciated them going above and beyond the problem at hand and advised him of other problems that might arise down the road.
This review was collected via phone interview by Customer Research Inc.

JP
Jordan P.
WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jordan said this business was awesome and the service was very quick.
This review was collected via phone interview by Customer Research Inc.

GP
Giancarlo P.
Lynnwood, WA
Audi A4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Giancarlo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Buckley, WA
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Michael said everything went well and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffani R.
Pacific, WA
Honda Passport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Tiffani said Fred was very honest. He was knowledgeable. He provided good service.
This review was collected via phone interview by Customer Research Inc.

BR
Bud R.
Pacific, WA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Bud said Eric just finished a big project for him and it turned out fantastic. He has nothing but admiration for Eric and his work.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Puyallup, WA
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Sean said the staff is honest and treats a customer like a friend.
This review was collected via phone interview by Customer Research Inc.

IM
Ion M.
Puyallup, WA
Ram 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Ivan. He said the service was fine but it did take a while.
This review was collected via phone interview by Customer Research Inc.

ST
Sarah T.
Milton, WA
Lincoln Continental
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Very pleasant and efficient. They are very knowledeable.
I've been going to their shop for years and have been very satisfied with their work. Their prices are reasonable and I will continue to
go there.

SB
Steve B.
WA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Steve said that he really liked working with Fred, he was really good.
This review was collected via phone interview by Customer Research Inc.

BB
Boyd B.
Tacoma, WA
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Boyd said the business gave a decent quote and they were very informative. They solved the issue within the expected price point and the service was quick overall.
This review was collected via phone interview by Customer Research Inc.

DP
Dj P.
Pacific, WA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
DJ said the service was great and he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

EE
Elizabeth E.
Auburn, WA
Jeep Patriot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Elizabeth said the facility did not call her back when they had complications ordering her a part, and she will have to come back.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Federal Way, WA
Ford Ranger
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/19/2018 Category: Service
David said the staff didn't get the job done when it was promised, and he kept calling to find out why. It took three days longer because they had other things to do.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Washington
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Allison said the staff provided great customer service and they do a good job. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.

RC
Roger C.
Tacoma, WA
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Roger said this business was honest, straight forward and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

RH
Reuben H.
Bonney Lake, WA
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Reuben said the business always does what needs to be done.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Auburn, WA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great Service and very reasonable!
I’ve always went to the dealership but no longer. I get helped quickly followed by a quote and they have always got me right in. Most importantly it has been out right when they said (earlier this last time) and have never had a repair issue.

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