Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

438 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


RN
Roy N.
Artesia, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Roy said didn't have any issues. The staff took care of him right away, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Auburn, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Fred is great!
We would never think to take our cars anywhere else! This crew is top notch, affordable, and way more customer service oriented than any dealership in town!

FB
FRED B.
Puyallup, WA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
ROCKS
Total Auto Care Rocks. Best Service Ever And Honest.

KN
ken n.
Lake Tapps, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Awsome mechanics and very great customer service
Love the guys and take all my professional and personal vehicles to ONLY Eric.

KN
ken n.
Lake Tapps, WA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great people to work with.
They do great work and always make sure your happy with their work.

PW
Patricia W.
Washington
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Patricia said the business was timely and accountable, and everyone was there was nice.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Washington
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Allison said the staff is friendly and get the job done.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Washington
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Scott said the service was performed over a week later than when he had needed it to be done.
This review was collected via phone interview by Customer Research Inc.

JS
Jeanne S.
Spanaway, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jeanne said the business always does a good job and they let her know what is going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Ron said the business accomplished what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

DC
Derek C.
Puyallup, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Derek said the staff took care of his service needs.
This review was collected via phone interview by Customer Research Inc.

OV
Oscar V.
Washington
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oscar said the staff know what they're doing and what they are talking about.
This review was collected via phone interview by Customer Research Inc.

AW
Adam W.
Auburn, WA
Chevrolet Suburban
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2018 Category: Service
Adam said he called in advance to drop off his vehicle before the weekend and when he called to check up on it after the weekend it was not ready. He stated that the service took an additional 4 days to be finished.
This review was collected via phone interview by Customer Research Inc.

ZR
Zara R.
Sumner, WA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Zara said she went there and the facility had to re-fix her brakes. They are working still, so she has no complaints
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Auburn, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Continuing quality.
It is comforting to know that I can always get top quality on the maintenance and care of my vehicle. Total Auto Care provides that assurance every time.

MS
mark s.
Lake Tapps, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Oil Change
Very personable and professional. Completed my service expediently.

GC
Greg C.
WA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Greg said the staff was very informative, and the price was very fair.
This review was collected via phone interview by Customer Research Inc.

SA
Sidney A.
Pacific, WA
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Sidney said his experience was pretty good. He stated the price was more than he thought he should have paid.
This review was collected via phone interview by Customer Research Inc.

GJ
Greg J.
Washington
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Greg said the business handled everything.
This review was collected via phone interview by Customer Research Inc.

KM
Kristy M.
WA
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Kristy said she was pleased even though the price was a little high. She said Fred was wonderful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 438 in total