Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

413 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


KN
Ken N.
WA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Ken said he appreciates the work they do and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Joy B.
Auburn, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Joy said the business did everything that was supposed to be completed. The vehicle took a little longer than anticipated, but they called to discuss it with her.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Tim said the business did a great job. They did what they said and delivered his vehicle on time. It was also less expensive than what he thought it would be.
This review was collected via phone interview by Customer Research Inc.

DA
Darian A.
WA
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Darian said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JA
Josh A.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Josh said the business was prompt and the communication was also good.
This review was collected via phone interview by Customer Research Inc.

JA
Jim A.
Milton, WA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jim said he has gone there for 5 years.
This review was collected via phone interview by Customer Research Inc.

GL
Gary L.
WA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Garry said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

GS
gary s.
Bonney Lake, WA
INFINITI M45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great service, fair price.
I have done business with Eric, Fred and the crew for many years and found them to be honest, competent, and fair. When it comes to mechanics and rolling stock I'm quite knowledgeable. It has been a hobby of mine for most of my life and I'm quite likely to recognize when a shop is trying to sell me service that is not needed or con me in some other way. I never get any of that from Total Auto Care. In fact, they have gone out of their way to save me money on several occasions, and they have always stood behind their work.
I highly recommend this company.

AS
Andrea S.
WA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Andrea said they're dependable and trustworthy.
This review was collected via phone interview by Customer Research Inc.

JS
Jeanne S.
Spanaway, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jeanne said the staff makes her feel like family. They are friendly, provide great customer service, and it is always a great experience, overall.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Washington
GMC Caballero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Nick said the business gave great pricing. They got his vehicle fixed the first time.
This review was collected via phone interview by Customer Research Inc.

DG
Donna G.
Washington
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Donna said the staff at this facility do good work. They have reasonable prices. She hasn't had any problems and if she has a problem she knows she can bring her vehicle back.
This review was collected via phone interview by Customer Research Inc.

BM
Bryce M.
Federal Way, WA
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Bryce said the business actually cares about their customers. They have best prices and the work is done timely.
This review was collected via phone interview by Customer Research Inc.

BE
Brett E.
Orting, WA
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Brett said this last time this business took care of him really well. He was really happy.
This review was collected via phone interview by Customer Research Inc.

CG
Chuhar G.
Washington
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chuhar said the facility did an excellent job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Puyallup, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Bruce said he has always been treated so well. They got the job done in the appropriate time frame they quoted him.. They delivered his vehicle back to him and it was an awesome experience. He will be a repeat customer, along with his friends.
This review was collected via phone interview by Customer Research Inc.

MN
MICHELLE N.
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Oil Change and Custom Latch install.
Oil Change was timely and efficient as always!! My service tech was Fred, he is always on time and has a great attitude, no matter how busy the shop is, I always feel welcomed and appreciated.

DW
Dan W.
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Awesome
Awesome as always

AB
Alan B.
Pacific, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Alan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Darian A.
WA
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Darian said the staff were friendly people who did not lie.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 413 in total