Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

576 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MM
Malik M.
Buffalo, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Malik said they handled his issue quickly.
This review was collected via phone interview by Customer Research Inc.

DK
Dennis K.
Tonawanda, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Dennis said Tom provided a good job.
This review was collected via phone interview by Customer Research Inc.

WC
Wilma C.
Buffalo, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Wilma said they were very nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jeannot M.
Buffalo, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jeannot said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MO
Megan O.
Buffalo, NY
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Megan said the staff at the business were nice and efficient.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Tonawanda, NY
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
James said the staff does whatever he needs them to do. They're quick, reasonable and accommodating.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Tonawanda, NY
Chevrolet Chevy Express
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/26/2018 Category: Service
Dave said the business charged him for parts that they could not get. He said he asked to see the part that was bad and it had been torched. He said he will take his vehicle back to the business next Monday.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
North Collins, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Buffalo, NY
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
John said he had a couple issues with this business.
This review was collected via phone interview by Customer Research Inc.

MW
Mariah W.
Buffalo, NY
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Mariah said the gentleman who helped her was incredibly nice, super fast, and good.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Buffalo, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Theresa said the business's services are great.
This review was collected via phone interview by Customer Research Inc.

KB
Kim B.
Buffalo, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Kim said they were quick. They got her in and out.
This review was collected via phone interview by Customer Research Inc.

KS
KATHERINE S.
Buffalo, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Chris
Thanks again for another pleasant, painless and easy experience! Chris as your "front" man is great.

CB
Christopher B.
Buffalo, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Christopher said the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.

JH
JOYCE H.
Tonawanda, NY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Wonderful staff and owner.
Always a pleasure to have my vehicle serviced here!

JI
JEAN I.
Buffalo, NY
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Total automotive visit
They were very professional and found and fixed the problem that other places could not.

KB
KEN B.
Buffalo, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Front axle repair
Great job as usual by Tom and his crew. Cost was very reasonable and time to complete the job met and exceeded by expectations.
Keep up the excellent work..

MA
Mohamed A.
Tonawanda, NY
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mohamed said the business's services are very nice.
This review was collected via phone interview by Customer Research Inc.

MC
Mwata C.
Buffalo, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mwata said his overall experience with the business was good, the job was done well. The service was done quickly, it was completed in less than an hour which is sooner than expected, which he appreciated. The staff were very professional, courteous, and they knew what they were talking about. His only concern was that some things didn't get fixed. All of the screws on his license plates were broken so it was hanging by just one screw, and nobody told him. Additionally, one of his lights wasn't working so he asked the staff to fix it. He was charged for the light but when he tested it out, it still wasn't working properly.
This review was collected via phone interview by Customer Research Inc.

DW
DEB W.
Tonawanda, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Chevy impala
The service is extremely impressive. Starting with Chris at the service desk. Very friendly and professional greeting. Always greets me by my name. With a smile.
Every mechanic who walks by smiles and says hello. The best of all is Doug Owens , the mechanic who works on my cars. Does a great job and a never have to worry about problems with them after he is done.