Town East Ford Collision Center

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

42 Reviews

95% Would Recommend
Latest Review 3 months ago

Reviews


SF
Susan F.
Mesquite, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/10/2018
All departments use to have major greatness. I will no longer recommend Town East Ford for anything. They just have an "I don't give a damn attitude "
All departments use to have major greatness. I will no longer recommend Town East Ford for anything. They just have an "I don't give a damn attitude "

SC
Sherry C.
Mesquite, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017
Great job guys !!!!
I brought my BMW in to repair a dent on my door they matched the paint perfectly the best part about these guys is that my battery had died and I was low on gas they had put gas in it just to make sure i made it home safely. I would recommend u to my family and friends. I would like to say Thank You

PP
Peggy P.
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2012 Category: Collision
Everything was excellent and I have no complaints.
This review was collected via phone interview by CSi Complete

ML
Mary L.
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2012 Category: Collision
You all did a good job on the repairs.
This review was collected via phone interview by CSi Complete

LJ
Lewis J.
Ford Fiesta
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2012 Category: Collision
They changed the completion date on me. they did a good job!
This review was collected via phone interview by CSi Complete

GB
Gail B.
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2012 Category: Collision
I was happy with them!
This review was collected via phone interview by CSi Complete

LP
Luis P.
Ford F 150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Collision
They kept me well informed.
This review was collected via phone interview by CSi Complete

TD
Tim D.
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Collision
They did an excellent job. They kept me informed and the communication was outstanding!
This review was collected via phone interview by CSi Complete

RS
Raul S.
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Collision
Everything went smooth, very easy and no hassle!
This review was collected via phone interview by CSi Complete

CC
Christina C.
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
The body shop is great. I love the body shop!
This review was collected via phone interview by CSi Complete

PM
Paula M.
Ford Mustang Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
They are the absolute best!
This review was collected via phone interview by CSi Complete

VV
Viji V.
Honda Accord Lx-p
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
They kept me updated every day, they were kind and nice that's the best anyone can do!
This review was collected via phone interview by CSi Complete

JV
Jeff V.
Ford F250 4x4 Crew C
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
I had no problems with the repair!
This review was collected via phone interview by CSi Complete

TS
Tatyana S.
Ford Focus Se
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
They were very friendly and everything went well.
This review was collected via phone interview by CSi Complete

FI
Frias I.
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2012 Category: Collision
They kept in touch with me, knew who I was when I called, called me by name. My car was clean when I picked it up. clean
This review was collected via phone interview by CSi Complete

BD
Ben D.
Ford
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2012 Category: Collision
I was upset over the situation with my fog light.
This review was collected via phone interview by CSi Complete
Kevin T. from Town East Ford Collision Center responded on 04/04/2012
Mr. davis we replaced the first fog light at the shops expense because your insurance company would not cover it. You returned with a rock chip in the new fog lamp . We offered to replace it at no cost to you as a good will jester. You refused this offer. The offer still stands please give us a call. Kevin Thomas Collision Center Manager 972-682-5730

SJ
Sarah J.
Chrysler Pacifica 4x
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2012 Category: Collision
The shop does great work and I would return for any other jobs.
This review was collected via phone interview by CSi Complete

AB
Andrea B.
Kia Optima Lx
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2012 Category: Collision
The representative who help me really explained everything in the process of the repair, my vehicle had a lot of damage.
This review was collected via phone interview by CSi Complete

MM
Mirna M.
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2012 Category: Collision
They know how to do there job.
This review was collected via phone interview by CSi Complete

JV
Jose V.
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2012 Category: Collision
My car looks good and they were nice.
This review was collected via phone interview by CSi Complete