Towne Volkswagen

Had appt for maintenance, inspection and oil change. Was out within the hour. Using good precautions for pandemic.

After hitting a pothole , the staff at Towne VW could not have been more nice or professional dealing with the problem and our concerns. We left feeling satisfied and relieved

From the moment my check engine light came on, the service advisor Lisa promptly scheduled me an appointment, also providing a loaner vehicle until the repair was completed which was less than two days for a big job- unbelievable team effort! My vehicle was returned washed and driving smooth again and I appreciate everyone from the advisor scheduling the appointment and service loaner vehicle to the parts department for ordering the parts needed to finish the job and so quickly and of course to the technician doing the dirty work to get me back on the road quick and safely! Thank you all!!!

No appointment in and out in no time Best service in WNY

Fair price and quick work. Did exactly as they said in a timely fashion. Everyone is friendly too!

Have nothing but good things to say about all staff I interacted with, especially Lisa. They took excellent car of my car.

With all that is going on at this time, the service was excellent. Everything was explained to me and due to the time it took, I was checked on to see how I was doing.

Margaret T.

Super nice

Towne Volkswagen Service is the best. They are on time and always meet expectations

Great service department, especially service manager Lisa Martin.

Needed some brake work on my car. Made the appointment on line and it fit in with my schedule.They took my car in on time, quickly determined the problem and fixed it, Lisa Martin kept me informed during all phases of the repair. Plus, I got to sit in all the new VWs.

Comfortable waiting room.
Friendly staff

Jarrett was great. Fast service. Just what I needed

The service department was fast and very helpful. Great waiting room and amenities. Quick and will be back.

Great atmosphere & staff are excellent and Audi and Volkswagen.