business image

Toyota of Huntington Beach

Average Score
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
2.4
(39 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs. Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs.

Categories
Toyota Dealer, Auto Repair, New Car Dealer
Contact
(714) 847-8555

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 10:00 PM
Sun
7:00 AM - 10:00 PM
* Pacific Time (US & Canada)
18881 Beach Blvd Huntington Beach, CA 92648

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs. Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs.

Categories
Toyota Dealer, Auto Repair, New Car Dealer
Contact
(714) 847-8555

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 10:00 PM
Sun
7:00 AM - 10:00 PM
* Pacific Time (US & Canada)
18881 Beach Blvd Huntington Beach, CA 92648

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs. Toyota of Huntington Beach is known for customer satisfaction and outstanding service. Our committed sales staff has many years of experience and looks forward to serving your automotive needs.

Categories
Toyota Dealer, Auto Repair, New Car Dealer
Contact
(714) 847-8555

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 10:00 PM
Sun
7:00 AM - 10:00 PM
* Pacific Time (US & Canada)
18881 Beach Blvd Huntington Beach, CA 92648
All Departments' Reviews
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
2.4
(39 Reviews)

SA
gravatar
Steve A.
Huntington Beach, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2023
0
Category: Service
Horrible Service Department
Do not come to Toyota of Huntington Beach service department. Horrible service and try to overcharge you. So I went in on a Tuesday to get my tire repaired with a simple screw in it, which they said it was unrepairable. They ordered me a new tire and said to come back the next day at 10 AM and they would put it on. The next day I go in at 10 AM and they said the tire isn’t there yet and it will be there at 12 PM. Finally the tire gets there at 12pm and they say they will put it on right away. After four hours being there it’s now 2:15 PM and they finally finish and then tell me that it is $436 for one tire, for a COROLLA. I could not even believe it. No after market wheels or tires. Just what came with the car. No one the day before or the day of told me about any price for the tire which should have been covered by the warranty since I bought the car about a year ago and bought the extended warranty but was told it wasn’t covered. I told them forget it and put my spare back on. Then they tried to keep my tire that was “unrepairable” it’s now coming on 5 hours and they had to go get the tire and asked me why I wanted it back when it’s unrepairable. Because I know it’s repairable. So now after almost 5 hours I had to leave without getting anything done. The service rep went and got the top guy, Cesar Esquivel who is the worst service director I’ve ever met. Unprofessional and didn’t care one bit after I explained the whole situation. I mean I didn’t really expect a whole lot but at least an apology or something. But all I got from Cesar was “ok” and then he turned around and walked away to talk to some other people.
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,365 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(50 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(144 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,011 Reviews)
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,137 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.