Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9268 Reviews

95% Would Recommend
Latest Review 4 days ago
Review for Toyota of Puyallup
Mike H. on 08/08/2015
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"toyata service"
Very unprofessional . Had no review of what was done and found - just pay your bill at the desk. Have always used this dealer for my service and most of the time have had good service. Was anything done? It costs me over $200. Will probably not see me again. Mike
Category: Service
Service Date: 07/24/2015
Review Created: 08/08/2015 11:24 AM
Rich C. at Toyota of Puyallup responded on 08/10/2015

Hello and thank you for the email.  One of our top goals in each customer's visit is to ensure that we've reviewed the bill and findings on their vehicle and made any recommendations on their next service needs.  I'm sorry and disappointed to hear that we failed to do that on your most recent visit.  Please know that it is not because we don't care!  I will make sure that the Service Advisor who assisted you is aware of this and we will work on it for the future.  In the meantime, know that no complaint falls on deaf ears.  I really hope we're able to improve things so your next visit it better.  Thank you for your patronage and please let me know if you have any additional questions. 


Rich Conley
Toyota of Puyallup