Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9299 Reviews

95% Would Recommend
Latest Review 15 days ago
Review for Toyota of Puyallup
JENNIFER A. on 03/02/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Mixed feelings. "
Well, I brought my 2014 sienna in for an oil change and to have the battery looked at. Turns out, we needed a new battery due to a faulty cell. We were charged the diagnostic fee of 110.00 although we have an extended warranty. So, we had to have a 2 year old battery replaced and feel like the extended warranty is a gimmick. What does it actually cover? Plus, the manager refused to waive the diagnostic fee. Hmm. Although Victor Z was nice, we feel jipped by Toyota. So, 322 dollars later, on a 2 year old battery and a diagnostic fee under an extended warranty. BUCKY'S here we come for future issues.....
Category: Service
Service Date: 02/29/2016
Review Created: 03/02/2016 11:20 AM