Toyota of Puyallup

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

9309 Reviews

95% Would Recommend
Latest Review 1 day ago
Review for Toyota of Puyallup
STEVEN R L. on 09/05/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Toyota on River Road WA."
everything good but the clean of the car the windows were gross, didn't realize till 5:00 am when I go to work ......dark out all I saw was stars ............. dirty dirty windows. Manager was not so easy to work with !!
Category: Service
Service Date: 08/30/2014
Review Created: 09/05/2014 05:48 PM
Rich C. at Toyota of Puyallup responded on 09/09/2014

Hello Steven -

Thank you for the reply.  I can certainly address this concern for you.  If we need to redo portions of the car wash, I'm happy to do so.  We expect our car wash team to perform at the same level as our mechanics and service advisors.  I apologize for the deficiency and I'm happy to make it right.  Please contact me and I'll assist in any way I can.

Thank you for your patronage and for letting us know of your concerns.


Rich Conley
Assistant Service Manager
Customer Relations Manager