Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

394 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RI
Richard I.
Cleveland, OH
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Richard said the staff at the business were friendly and easy to work with. They were done in a timely manner and did great.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
North Royalton, OH
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
John said the employees were excellent, courteous and professional. They explained everything. The price was good. The work was done quickly. He couldn't be more pleased.
This review was collected via phone interview by Customer Research Inc.

WV
Wes V.
Cleveland, OH
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Wes said service was good. He said Skip was very courteous to him and his family. He even paid attention to his 4 year old son.
This review was collected via phone interview by Customer Research Inc.

SA
Sydney A.
Cleveland, OH
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Sydney said they were thorough, honest and helpful.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Cleveland, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
John said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

GD
Gedeon D.
Brook Park, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Gedeon said they treated him well. One of friends sent him there.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Westlake, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Larry said the business does really good work. He said they have honesty and integrity.
This review was collected via phone interview by Customer Research Inc.

CI
Chris I.
Cleveland, OH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Chris said everything was great and the mechanics did a great job.
This review was collected via phone interview by Customer Research Inc.

TF
Ty F.
Cleveland, OH
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Ty said they treated him well.
This review was collected via phone interview by Customer Research Inc.

CW
Claudia W.
Cleveland, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Claudia said that the business is very dependable. They do wonderful work. She takes the vehicle in and she feels very comfortable. There has never been any disappointment and the location is great.
This review was collected via phone interview by Customer Research Inc.

ER
Ed R.
Cleveland, OH
Chevrolet Tracker
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Ed said he had 2 separate issues with the vehicle they serviced. One, was the brakes got very hot and two, they missed noticing there was a tie bar on the front right side that was gone. He had to take it to another facility.
This review was collected via phone interview by Customer Research Inc.

MS
Maryjo S.
Ohio
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Maryjo said the business was very good and helpful, She said they were attentive and answered all her questions. She was completely satisfied with her experience.
This review was collected via phone interview by Customer Research Inc.

RW
Rich W.
Beachwood, OH
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Rich said the employees did good and reliable work. Their prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
Ohio
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Allen said the staff members have been fantastic. They were easy to work with and provided very good quality work. The business was a great place to get work done.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Cleveland, OH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
John said that the facility is super, they always do more than expected and the service is great.
This review was collected via phone interview by Customer Research Inc.

CG
Chuck G.
Brook Park, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Chuck said the business did a nice job and so far it is very good.
This review was collected via phone interview by Customer Research Inc.

MA
Matthew A.
North Royalton, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Matthew said his overall experience was awesome. They are great.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Cleveland, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Matt said the service at this business was prompt, the staff was honest and prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Cleveland, OH
Dodge Ramcharger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said the staff does good work and guarantees it.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Cleveland, OH
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kevin said when Skip looked at his vehicle, he was given the honest truth without any sugar coating. He got what he needed from him.
This review was collected via phone interview by Customer Research Inc.