ReScore Reviews™ (31)

ReScore
Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5rating 4.6129071
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Gradimir L. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks to Service dpt."
Horrible motor failure, but thanks to Brian and Service dpt. guys it ended up being great and they handled it in very professional and helpful manner
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/23/2017 03:47 PM
Gary L B. at Tustin Hyundai responded on 10/23/2017

THANK YOU GRADIMIR FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and recall service"
Service was quick and timely. Oil change service fee is less if you bring your own oil.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/23/2017 10:37 AM
Gary L B. at Tustin Hyundai responded on 10/23/2017

THANKS FOR THE FEEDBACK ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Jorge A. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!!"
Everything was great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/22/2017 02:51 PM
Martin A. at Tustin Hyundai responded on 10/23/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Douglas B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service once again."
34K service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:37 PM
Martin A. at Tustin Hyundai responded on 10/23/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

RON L. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tustin service"
Great
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:52 PM
Martin A. at Tustin Hyundai responded on 10/23/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Sooren S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service!!"
Service is second to none!! Everyone is very knowledgeable, courteous, friendly and accommodating!
Keep up the exceptional customer service!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:14 PM
Martin A. at Tustin Hyundai responded on 10/23/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Gary L B. at Tustin Hyundai responded on 10/23/2017

THANK YOU SOOREN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Arash P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Everything was excellent...
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 11:21 AM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU ARASH FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
I took my car in for an intermediate service and it was done faster than expected. Everyone is friendly and helpful.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:53 AM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Michael H. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people in service"
Happy with the service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:44 AM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU MICHAEL FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Louis N. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept is clean and effecient"
Service to my car was done in a timely matter. I love the car wash that comes with every service :)
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:10 PM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU LOUIS FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Abdullah A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
They did the service and also cleaned my car which I haven't cleaned in a long long time.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:36 PM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU ABDULLAH FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Allen C. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"If you Own a Hyundai, Live in Irvine or tustin, Better take your car to Tustin Hyundai for regular servie and maintenance!"
Another perfect job! Thanks!!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/20/2017 03:38 PM
Gary L B. at Tustin Hyundai responded on 10/21/2017

THANK YOU ALLEN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

5 A C. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Kind Service Staff"
The service staff is friendly and helpful. They get you in and out as conveniently as possible. Trina is fantastic and goes above the norm to communicate with customers. I hear her call people by name and greet them. She also called me before she left for the day to let me know that she hadn't heard a reply to an issue we were dealing with. I was impressed with the service of the staff there.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 02:38 PM
Gary L B. at Tustin Hyundai responded on 10/20/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENTS....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
This is a great place with great customer service.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:57 PM
Gary L B. at Tustin Hyundai responded on 10/20/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good timely service"
Timely & efficient service
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:55 AM
Gary L B. at Tustin Hyundai responded on 10/19/2017

THANK YOU FOR THE FEEDBACK....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer service"
But this time they were just all busy. No one to greet you and so many cars or tickets I waited while I watched my car sit there
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:11 PM
Gary L B. at Tustin Hyundai responded on 10/19/2017

THANK YOU FOR THE FEEDBACK....WE WILL USE IT CONSTRUCTIVELY
GARY BAGBY
SERVICE DIR

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rapidez del servicio. Poca espera"
Great
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:20 PM
Martin A. at Tustin Hyundai responded on 10/19/2017

GRACIAS POR SUS COMENTARIOS ... APRECIAMOS SU VISITA.

MARTIN AGUILAR
SERVICE MANAGER

Christine L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Miss Chris"
Great service, timeliness, car washed and upon leaving, it was noted that the brake light was out, a service rep came out to help and thankfully, brought a brake light bulb with him!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:46 AM
Gary L B. at Tustin Hyundai responded on 10/18/2017

THANK YOU CHRISTINE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
excellent
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:06 AM
Gary L B. at Tustin Hyundai responded on 10/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

ANTHONY B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Serice"
During my recent visit on 10/13/2017 I received outstanding service. Trina Youroski my service advisor reviewed my service history to insure all my service needs were met. In addition she answers any questions I may have and provides me always with exception service. 
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:03 AM
Gary L B. at Tustin Hyundai responded on 10/18/2017

THANK YOU ANTHONY FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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