ReScore Reviews™ (31)

ReScore
Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5rating 4.6129071
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Samantha V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:31 PM
Pam K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Oil Change on New Elantra"
Service personnel are very attentive and work hard to make sure you are not inconvenienced
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:19 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eunice Bobert"
The service rep answered my questions clearly and had the recall service and requested service done in a timely manner. Nice to have a reputable dealer in close proximity to my home make dropping off the vehicle for service very convenient
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:59 PM
Walter M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Trina is the BEST! She always looks after my service needs and always friendly!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:43 AM
Gary L B. at Tustin Hyundai responded on 10/17/2017

THANK YOU WALTER FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest"
Good job
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:35 AM
Gary L B. at Tustin Hyundai responded on 10/17/2017

THANK YOU WILLIAM FOR THE FEEDBACK ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and battery"
Nice folks
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:52 PM
Gary L B. at Tustin Hyundai responded on 10/17/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

David G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sevice"
Great service as always!
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:39 PM
Gary L B. at Tustin Hyundai responded on 10/17/2017

THANK YOU DAVID FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best customer service "
Elsa Torres Advisor # 163 always very helpful and friendly .
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:38 AM
Gary L B. at Tustin Hyundai responded on 10/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENTS....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First visit to Service Dept"
My first experience with Service Dept was great
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:46 PM
Gary L B. at Tustin Hyundai responded on 10/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENTS....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Janine C. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My 2nd service"
Comfortable wait, clean car when completed (love that), and reasonable price.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 10:05 AM
Gary L B. at Tustin Hyundai responded on 10/15/2017

THANK YOU JANINE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINES
GARY BAGBY
SERVICE DIR

Jose C. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JC"
Friendly crew
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 07:26 AM
Gary L B. at Tustin Hyundai responded on 10/15/2017

THANK YOU JOSE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINES
GARY BAGBY
SERVICE DIR

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service, Great communication"
Great communication When dropping off And also throughout the day
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:59 PM
Gary L B. at Tustin Hyundai responded on 10/15/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINES
GARY BAGBY
SERVICE DIR

Michelle O. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and polite service"
In with out an appointment for quick fix. Found time to repair with no delay.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:59 PM
Gary L B. at Tustin Hyundai responded on 10/14/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thanks, Tustin Hyundai"
So glad they squeezed me in and got done everything I needed.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:04 PM
Martin A. at Tustin Hyundai responded on 10/13/2017

Thank you for the feedback...we appreciate your business 

Martin Aguilar 
Serv. manager

Terry F. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time at tustin Hyundai "
Great experience. Timely check-in. First visit to this location. Will come back for future service.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 02:30 PM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK TERRY AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Donna Y. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response and follow up"
Fantastic
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:14 AM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Minor Service"
Great service and done in a timely fashion!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:50 AM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was ok "
Overall the work was done and the service was acceptable. The text feature was also ok.

The Hardin Hyundai branch just has a better layout and more amenities.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:24 AM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

John S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Timely and good work
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:50 AM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK..WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Iliana G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Amazing manager and staff. Professional and understanding
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 08:19 PM
Martin A. at Tustin Hyundai responded on 10/13/2017

THANK YOU FOR THE FEEDBACK ILIANA AND YOUR NICE COMMENT...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

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