Twin City Hyundai

Write a review
865-980-2725
Directions
Appointment

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,421 Reviews)
5 star
77%
4 star
14%
3 star
4%
2 star
2%
1 star
1%

ReScore Reviews™ (14)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
93% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews

HN
Huy N.
Maryville, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Last service at twin Hyundai
Great job as always. Thank you
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/18/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

JF
James F.
Sevierville, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
Service
In and out quickly, friendly staff
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/17/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer
Knoxville, TN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
very pleased
I could not ask for better service. They were very friendly and treated me with kindness. Thank you for all you do for me I will be back.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/13/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

WC
Wilda C.
Rockford, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020 Category: Service
Good service visit
Service was done in a timely manner.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/10/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

JM
James M.
Oak Ridge, TN
2014 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020 Category: Service
People
👍😊
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/10/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

FN
Frank N.
Friendsville, TN
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020 Category: Service
Customer service
As always, was pleased with service
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/10/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

FW
Fred W.
Knoxville, TN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Great service
After having multiple service issues and concerns with another dealership, i was not looking forward to taking my vehicle to a dealer. However, Twin City renewed my hope for dealership service departments. They were prompt and professional not to mention didnt talk down to me
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/06/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

MB
Michael B.
Knoxville, TN
2014 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Great company with friendly staff and good service.
Still enjoying a good relationship with Twin City Hyundai. Great company with friendly staff and good service.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/05/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

MK
Mary K.
Seymour, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020 Category: Service
16 sonata
Have taken both vehicles and been satisfied with the service.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/03/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

OD
Olive D.
Maryville, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020 Category: Service
friendly
service personnel are very friendly and helpful
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/03/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer
Louisville, TN
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020 Category: Service
Nice service people
Nice service people. They were straight up and honest with me.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 02/01/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

RR
Raymond R.
Loudon, TN
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Always great service.
I have used Twin Cities Hyundai since 2007 we are on our fourth Hyundai, 3 'Santa Fes and one Elantra. Our current cars are a 2016 Santa Fe and a 2019 Santa Fe. The main reason is the Service Dept at Twin Cities.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 01/29/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

JG
Joyce G.
Maryville, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
very courteous, helpful. asked questions.
Very nice. Car was ready when promised.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 01/28/2020

Thank you for taking time to fill out this survey. I am happy to see my staff took good care of you while you were here at your last service visit. We will always strive to take care of your service needs.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

HR
Heriberto R.
Tennessee
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2020 Category: Service
Wonderful place
Friendly atmosphere and they treat you as a family member.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 01/20/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

BS
Bradley S.
Maryville, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Service Department
Shannon Anderson and the rest always do an excellent job.
Recommended
BRIAN E S., Service Manager from Twin City Hyundai responded on 01/20/2020

I would like to thank you for filling out this survey on us. And very happy to see we meet your needs and expectation at your last service visit. We look forward to your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com