Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

809 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
Latest Review 4 days ago

Reviews


MH
Mike H.
Chicago, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he was very happy with the performance of this business. They really took care of him. The work was done very well in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Chicago, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he was very happy with the performance of this business. They really took care of him. The work was done very well in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Chicago, IL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
John said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Chicago, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
James said the staff were honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

SB
Stacey B.
Chicago, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Stacy said the staff at the business were courteous, quick, and they have great pricing.
This review was collected via phone interview by Customer Research Inc.

L
David L.
Chicago, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
David said this business does good work, the staff is friendly, and the price is good.
This review was collected via phone interview by Customer Research Inc.

SO
Sean O.
Illinois
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sean said he went to the facility to have two things done. The staff noticed one did not need to be done, and he appreciated the honesty. After that experience, he will always do business with them.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Chicago, IL
Oldsmobile Cutlass Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Debra. She said the employees were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

JH
Jadin H.
Chicago, IL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jadin said the business did what he needed to have done to his vehicle. The staff were friendly.
This review was collected via phone interview by Customer Research Inc.

FW
Felice W.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Felice said they were good.
This review was collected via phone interview by Customer Research Inc.

PS
Pamela S.
Riverdale, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Pamela said she appreciated the staff. They were able to get her in and serviced the same day.
This review was collected via phone interview by Customer Research Inc.

DM
DOROTHY M.
Blue Island, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Super Nice Service
Been going to USA for some years now and enjoy the personal attention I get from Joe and all "the boys". Never have a problem getting an appointment or getting my auto when promised. I love that the decor of the waiting room is always being upgraded. Recently they did a complete makeover and I just couldn't believe the large, roomy, comfortable chairs. All I needed was a footstool and a newspaper and I was set.
The staff is so friendly and everyone of them say a hello and how are you even when just passing thru the waiting room. The counter-help is always congenial and tries to fit any maintenance to my schedule. I just love "my boys".
Whenever anyone asks for a good place to take my car, I always tell them the best is USA Auto.

MD
Matt D.
Blue Island, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Matt said they are the best mechanics ever.
This review was collected via phone interview by Customer Research Inc.

K
Tom K.
Chicago, IL
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Tom said this business was very good but it cost a lot to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
Chicago, IL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Edward said they did a good job and he will be back.
This review was collected via phone interview by Customer Research Inc.

KV
Kyle V.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kyle said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Chicago, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Larry said the vehicle was ready when promised and it seems to be running fine.
This review was collected via phone interview by Customer Research Inc.

MZ
Marcia Z.
Chicago, IL
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Marcia said she appreciates their honesty and fairness. The staff is very professional. She is very pleased with the business. They are all great guys.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Chicago, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Andrew said the employees were nice and did good work.
This review was collected via phone interview by Customer Research Inc.

CV
CARROLL V.
Chicago, IL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
The people and their honesty
Joe , the owner makes me feel like Family !! I trust him not to rip me off. The staff is very nice. PJ is a great addition to the front desk.