ReScore Reviews™ (6)
Then i went there again and was told i needed much work done. They didnt look to see what shape my parts were, they went off what the dealer recommended. Some parts were not needed as they had been replaced. Some parts were needed but thr cost was much. About a year goes by and i thought i would try it again. I had an oil change done anx was told i needed a motor mount and my tie rod still needed replacing. I said i would be back. I went home and thought, wait a minute i had already replaced the tie rods. They obviously didnt look to see if they were good.
So my don znd girlfriend stopped there to replace his headlight. He had the part. He thought maybe 15.00. He wasnt told the cost until after.the work was done. Then told its 40.00. Forty dollars for 5 mins of work? Seriously? He was short so he offered to leave his license while he went home to get his money. The guy said no you can leave thr girl. Who does this? So he ended up calling me because he wasnt going to leave her there. This is crazy.
So sorry for the confusion. Ashley has only been with the company a few weeks and did not know that your inspection was free. She was following the direction of the software that automatically assigns a charge to your vehicle when it enters the shop. She was unaware that you and I had shared emails in this regards. Please forgive us and give us a chance to service your vehicle in the future.
Wow! Thank you so much for the kind review. It is a privilege to serve you and your family!