Victory Auto Repair


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

56 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review over 2 years ago

Randy S. on 12/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said the business provided very good service and they were also fast.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/15/2015
Review Created: 12/26/2015
This review was collected via phone interview by Customer Research Inc.
Brett L. on 12/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brett said they do good, honest and quality work.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 12/17/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Hernandez A. on 12/25/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Andrea. She said the business promised her vehicle would be repaired in one week but it took one month to complete the repairs for various reasons.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 12/18/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Dana W. on 12/25/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dana said he was told they would get him used tires. They could not find any and they held on to his vehicle for three extra days.
Vehicle: Dodge Avenger
Category: Service
Service Date: 12/15/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Hector C. on 12/07/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hector said the business did everything he needed done to his vehicle and they did not try to do any unnecessary repairs. They were honest and he trusts them. He recommends them for service all of the time.
Vehicle: Lincoln MKS
Category: Service
Service Date: 12/01/2015
Review Created: 12/07/2015
This review was collected via phone interview by Customer Research Inc.
Joe S. on 11/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said he was happy with the service provided by this business.
Vehicle: Audi Allroad
Category: Service
Service Date: 11/05/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Hugo T. on 11/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hugo said the service provided by this business is good.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 11/11/2015
Review Created: 11/27/2015
This review was collected via phone interview by Customer Research Inc.
Oscar A. on 11/19/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Oscar said he needs to return to this business to fix a noise that his vehicle has been making since his visit. It suddenly sounds like an old vehicle that makes loud sounds. The staff at this business is good and the service is good. He had a good experience.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/12/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Liada L. on 10/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Liada said this business is quick. Her vehicle broke down and they got the part in the next day. She got her vehicle back as soon as possible.
Vehicle: Mazda 3
Category: Service
Service Date: 10/03/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
Jerry P. on 09/26/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jerry said this business was expensive.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/31/2015
Review Created: 09/26/2015
This review was collected via phone interview by Customer Research Inc.
Adrienne Z. on 09/03/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
This place is fantastic! They do great work at an extremely fair price. Always very courteous and they treat their customers great! I will continue to have all of my vehicles serviced here!
Vehicle: Chevrolet Suburban
Service Date: 09/02/2015
Review Created: 09/03/2015 08:43 PM
Jamie Z. on 08/31/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamie said this business took care of everything and he is satisfied.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 08/28/2015
Review Created: 08/31/2015
This review was collected via phone interview by Customer Research Inc.
Ben B. on 08/31/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said the employees at this business were nice, but they were not able to solve his problem. He did state he had a good experience with this business.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/28/2015
Review Created: 08/31/2015
This review was collected via phone interview by Customer Research Inc.
Al R. on 08/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Al said they do very good work at this business.
Vehicle: Honda Accord
Category: Service
Service Date: 08/03/2015
Review Created: 08/14/2015
This review was collected via phone interview by Customer Research Inc.
Brooke C. on 07/25/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brooke said the service at this business was nice.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/30/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Lance N. on 07/25/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lance said the price was expensive at this business.
Vehicle: Ford Escape
Category: Service
Service Date: 07/03/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 07/24/2015
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Andrew said the experience at this business took a little longer than he expected and the alignment is not right. He mentioned the vehicle shakes vigorously which it did not do before. She will be taking the vehicle to another business to have it looked at.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/16/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Eddie F. at Victory Auto Repair responded on 07/27/2015

We here at Victory Auto Repair pride ourselves with excellant customer service and we are sorry to hear that your cars alignment was not right. How ever an oil change & wiper replacement would not affect your alignment. Our oil change special includes topping off all your fluids, a visual inspection, and airing up all your tires to manufactures specifications or if a customer has a certain air pressure they prefer we air them up to that.  If there is anything that we can do for you feel free to call us to schedule an appointment.

Thank you,  Victory Auto Repair

Juan C. on 07/23/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Juan said the business took a little bit longer for his vehicle to be repaired than expected. He was quoted four hours for turnaround but it took two days.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 07/17/2015
Review Created: 07/23/2015
This review was collected via phone interview by Customer Research Inc.
Shelly M. on 07/18/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shelly said the facility does a good job. He is very up front and explains the service. He is honest and does not try to gouge the customer.
Vehicle: Kia Sorento
Category: Service
Service Date: 07/15/2015
Review Created: 07/18/2015
This review was collected via phone interview by Customer Research Inc.
Joe S. on 07/15/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the business did everything they said they would do and his vehicle is running well.
Vehicle: Audi Allroad
Category: Service
Service Date: 07/10/2015
Review Created: 07/15/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 56 in total