Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

56 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review over 2 years ago

Reviews


RS
Randy S.
Nebraska
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Randy said the business provided very good service and they were also fast.
This review was collected via phone interview by Customer Research Inc.

BL
Brett L.
Nebraska
Toyota Land Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Brett said they do good, honest and quality work.
This review was collected via phone interview by Customer Research Inc.

HA
Hernandez A.
Omaha, NE
Chrysler Pacifica
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/25/2015 Category: Service
Spoke with Andrea. She said the business promised her vehicle would be repaired in one week but it took one month to complete the repairs for various reasons.
This review was collected via phone interview by Customer Research Inc.

DW
Dana W.
Omaha, NE
Dodge Avenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
Dana said he was told they would get him used tires. They could not find any and they held on to his vehicle for three extra days.
This review was collected via phone interview by Customer Research Inc.

HC
Hector C.
Omaha, NE
Lincoln MKS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Hector said the business did everything he needed done to his vehicle and they did not try to do any unnecessary repairs. They were honest and he trusts them. He recommends them for service all of the time.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Nebraska
Audi Allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Joe said he was happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

HT
Hugo T.
Omaha, NE
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Hugo said the service provided by this business is good.
This review was collected via phone interview by Customer Research Inc.

OA
Oscar A.
Nebraska
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2015 Category: Service
Oscar said he needs to return to this business to fix a noise that his vehicle has been making since his visit. It suddenly sounds like an old vehicle that makes loud sounds. The staff at this business is good and the service is good. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

LL
Liada L.
Omaha, NE
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Liada said this business is quick. Her vehicle broke down and they got the part in the next day. She got her vehicle back as soon as possible.
This review was collected via phone interview by Customer Research Inc.

JP
Jerry P.
Nebraska
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2015 Category: Service
Jerry said this business was expensive.
This review was collected via phone interview by Customer Research Inc.

AZ
Adrienne Z.
Omaha, NE
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2015
Awesome service
This place is fantastic! They do great work at an extremely fair price. Always very courteous and they treat their customers great! I will continue to have all of my vehicles serviced here!

JZ
Jamie Z.
Nebraska
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015 Category: Service
Jamie said this business took care of everything and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

BB
Ben B.
Nebraska
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015 Category: Service
Ben said the employees at this business were nice, but they were not able to solve his problem. He did state he had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Omaha, NE
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Al said they do very good work at this business.
This review was collected via phone interview by Customer Research Inc.

BC
Brooke C.
Omaha, NE
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2015 Category: Service
Brooke said the service at this business was nice.
This review was collected via phone interview by Customer Research Inc.

LN
Lance N.
Omaha, NE
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2015 Category: Service
Lance said the price was expensive at this business.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Omaha, NE
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2015 Category: Service
Andrew said the experience at this business took a little longer than he expected and the alignment is not right. He mentioned the vehicle shakes vigorously which it did not do before. She will be taking the vehicle to another business to have it looked at.
This review was collected via phone interview by Customer Research Inc.
Eddie F. from Victory Auto Repair responded on 07/27/2015

We here at Victory Auto Repair pride ourselves with excellant customer service and we are sorry to hear that your cars alignment was not right. How ever an oil change & wiper replacement would not affect your alignment. Our oil change special includes topping off all your fluids, a visual inspection, and airing up all your tires to manufactures specifications or if a customer has a certain air pressure they prefer we air them up to that.  If there is anything that we can do for you feel free to call us to schedule an appointment.

Thank you,  Victory Auto Repair


JC
Juan C.
Omaha, NE
Toyota Camry Solara
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2015 Category: Service
Juan said the business took a little bit longer for his vehicle to be repaired than expected. He was quoted four hours for turnaround but it took two days.
This review was collected via phone interview by Customer Research Inc.

SM
Shelly M.
Nebraska
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Shelly said the facility does a good job. He is very up front and explains the service. He is honest and does not try to gouge the customer.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Nebraska
Audi Allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Joe said the business did everything they said they would do and his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

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