Completely agree with 5-star rating -- "as good as it gets." We have had three vehicles inspected and serviced over several years now at VA T&A of SF. Consistently, we have received extremely high quality service, at reasonable prices. More significantly, on more than one occasion, they have fixed problems that I thought would be much more expensive for a fraction of what i anticipated, or declined the work, saying it just wasn;t worth putting money into an older vehicle. Case 1 was an A/C problem on a 12 year old van. I was prepared for a new compressor, etc. -- they replaced a fuse for about $25. Second case, was a 16 year old 220k mile truck that needed a new drive train. We knew this would run into the thousands and were willing to put up to about $4k in. They new this. When they took it in for an estimate, they noticed there were major problems with the frame (rust through) that would prevent it from passing inspection in 3 months and rendered vehicle very unsafe to drive. Basically they refused to work on it. They could've easily taken my $4k and failed the truck in a couple of months. But they chose to do the right thing and take care of their customers -- me and my family, which includes two teenage drivers. Enough said, in my book!.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
