Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2952 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5rating 4.7894774
Original
Overall Rating 2.21053/5Overall Rating 2.21053/5rating 2.21053rating 2.21053rating 2.21053
96% Would Recommend
100% Business Response
Latest Review 22 minutes ago

Reviews


BT
Bernadine T.
Champlin, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Quick repair
Jay Scott was very helpful and I was happy with the quick repair!

DP
Duane P.
Minneapolis, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Friendly and professional
As always excellent service with a minimal wait time. At least 1 of the service staff always remembers me. It's great to be remembered

Verified Customer
Osseo, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
sfm
close by

Verified Customer
Osseo, MN
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Thank you.
Courteous, friendly, and professional.
Jay S., Service Manager from Walser Hyundai responded on 01/18/2019

Hi,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JJ
Jason J.
Saint Michael, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Customer service at the service department
Great service
Jay S., Service Manager from Walser Hyundai responded on 01/18/2019

Hi Jason,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


GJ
Geri J.
Saint Paul, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Amazing Service!
Our Sonata suddenly would not start. We called for an appointment and we were told Walser could get us in that day at 10:30. We dropped it off earlier as that worked for our schedule. To our amazement, the service department was able to work on it right away, found the problem, contacted our warranty company, and we were able to pick up the vehicle 4 hours later! Everyone at Walser is so helpful and so friendly. I have never taken our vehicles elsewhere. There is no reason to! No one can compete with them when it comes to service!
Jay S., Service Manager from Walser Hyundai responded on 01/17/2019

Hi Geri,

What can I say? WOW! Thank you for the kind words and survey. We truly appreciate your business.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


BE
Blair E.
Lake City, MN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
great service
I will always give a great review, because of the way you are treated.
Jay S., Service Manager from Walser Hyundai responded on 01/17/2019

Hi Blair,

Thank you for the kind review.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


LL
Lucas L.
Brooklyn Center, MN
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service experience
Staff clearly explained options, pricing and timing. They did not push any specific services and service was done quickly.
Jay S., Service Manager from Walser Hyundai responded on 01/17/2019

Hi Lucas,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


AB
Andrew B.
Minneapolis, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Very fast and efficient
Great job
Jay S., Service Manager from Walser Hyundai responded on 01/16/2019

Hi Andrew,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JS
James S.
Osseo, MN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
2007 Santa Fe
Guys did a great job and in a timely fashion. Oil Change, Tire Rotation, Replace 2 bulbs.
Jay S., Service Manager from Walser Hyundai responded on 01/16/2019

Hi James,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JS
Jeanne S.
Columbia Heights, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Not too far from my home.
Nice staff that takes my information when I arrive.
Time they say it will take is always good estimate.
Jay S., Service Manager from Walser Hyundai responded on 01/16/2019

Hi Jeanne,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


ME
Martin E.
Elk River, MN
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent customer service
The service department at Walsar Hyundai was excellent as usual. Repeat customer because of the customer service.
Jay S., Service Manager from Walser Hyundai responded on 01/15/2019

Hi Martin,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Spring Lake Park, MN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly personnel and nice waiting lounge.
Friendly and knowledgeable service department.
Jay S., Service Manager from Walser Hyundai responded on 01/15/2019

Hi,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


DB
David B.
Osseo, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Constantly good care
We have had Hyundais from here for 20+ years and keep coming back because the service is quality. Friendly staff, clean business, and they just installed a super nice coffee machine! Had a cupaccino while I waited!
Jay S., Service Manager from Walser Hyundai responded on 01/15/2019

Hi David,

Thank you for the kind words and survey. We appreciate your business.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


RT
Richard T.
Minneapolis, MN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service
Fast oil change at a reasonable price. Timely service.
Jay S., Service Manager from Walser Hyundai responded on 01/14/2019

Hi Richard,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JK
James K.
Fort Myers, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Maitenance Service was very good
Good
Jay S., Service Manager from Walser Hyundai responded on 01/14/2019

Hi James,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


CH
Carrie H.
Elk River, MN
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Service
Oul change was completed in the estimated time. They didn’t really address my other issue and dismissed it out of hand on arrival.
Jay S., Service Manager from Walser Hyundai responded on 01/14/2019

Hi Carrie,

Thank you for the survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


GP
Gregory P.
Osseo, MN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
never been bad
great as always ,friendly, on time and never pushing something on me that I do not need.
Jay S., Service Manager from Walser Hyundai responded on 01/14/2019

Hi Gregory,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


RS
Raymond S.
Minneapolis, MN
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
close by
great service
Jay S., Service Manager from Walser Hyundai responded on 01/12/2019

Hi Raymond,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Champlin, MN
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Friendly staff
Good service
Jay S., Service Manager from Walser Hyundai responded on 01/12/2019

Hi,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292