Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2826 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5Overall Rating 4.7894774/5rating 4.7894774
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
96% Would Recommend
100% Business Response
Latest Review 13 minutes ago

Reviews


SV
Shana V.
Minneapolis, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Oil Change
Fast, friendly service.

KJ
Kenneth J.
Minneapolis, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
good service
good people

SG
Sheryl G.
Buffalo, MN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Quick oil change
Made appointment for basic oil change for for first time here. Quick and easy, no pressure for extra services, great experience! Thanks!

Verified Customer
Bethel, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
Service cleanliness
Notice there has cleanliness in the garage during servicing vehicles.
Jay S., Service Manager from Walser Hyundai responded on 11/16/2018

Hi,

Thank you for the 4 star survey. We will try and earn a 5 star on your next visit. We appreciate your business.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


JT
Joshua T.
Osseo, MN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Friendly, fast, convenient
I had an oil leak issue with my Veloster. I was able to schedule an appointment the same day, they were exceptionally friendly, they covered pricing thoroughly, they gave me a ride back to work, and they had it done very quickly. Very satisfied!
Jay S., Service Manager from Walser Hyundai responded on 11/15/2018

Hi Joshua,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Forest Lake, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great job
The walser team is awesome
Jay S., Service Manager from Walser Hyundai responded on 11/15/2018

Hi,

Thank you for the kind survey

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Saint Paul, MN
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Always great service
Always great service.
Jay S., Service Manager from Walser Hyundai responded on 11/14/2018

Hi,

Than you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


CH
Chris H.
Minneapolis, MN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great service
Great service
Jay S., Service Manager from Walser Hyundai responded on 11/14/2018

Hi Chris,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


BA
Bruce A.
Minneapolis, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Staff are very kind and helpful.
I am very happy with the sevice at Walser Hyundai, and the response I got from Hyundai about my problem. I hope the new door and dashboard panels don't deterioate like the originals did, so far so good.
Jay S., Service Manager from Walser Hyundai responded on 11/13/2018

Hi Bruce,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


MK
Muriel K.
Minneapolis, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Winter tune-up
Friendly people and very efficient.
Jay S., Service Manager from Walser Hyundai responded on 11/13/2018

Hi Muriel,

Thanks for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


RC
Robert C.
Saint Paul, MN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
60000 mile check
Once again Walser Hyundai confirmed my belief as to why I drive way out of my way to use this dealership! From the individuals at the service desk which always answer the many questions I have, to the work performed. All professional and efficent. Thank you
Jay S., Service Manager from Walser Hyundai responded on 11/12/2018

Hi Robert,

Thank you very much for the kind words and 5 star survey. It is truly appreciated as is your business.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


CA
Cynthia A.
Spring Lake Park, MN
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great Service
M service was fantastic and quick!
Jay S., Service Manager from Walser Hyundai responded on 11/12/2018

Hi Cynthia,

Thank you for the 5 star survey. It is truly appreciated.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Eden Prairie, MN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Review
Great place to bring your car!
Jay S., Service Manager from Walser Hyundai responded on 11/12/2018

Hi,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


DP
Diane P.
Saint Francis, MN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Friendly and accommodating staff. This is our 3rd Hyundai we have owned.
As all of our service visits have been, this appointment was timely and efficient! Thanks to all the great team at Walser Hyundai!
Jay S., Service Manager from Walser Hyundai responded on 11/09/2018

Hi Diane,

Thank you so much for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Minneapolis, MN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
?
Spot on!
Jay S., Service Manager from Walser Hyundai responded on 11/09/2018

Hi,

Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Osseo, MN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Routine Oil Change
Service was quick and they were finished 30 minutes earlier than we were quoted.
We had a coupon for oil change, tire rotation, and multi-pony inspection. This made the cost competitive to other car service businesses.
Jay S., Service Manager from Walser Hyundai responded on 11/09/2018

Hi,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


MD
Michael D.
Brooklyn Center, MN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Exceptional service
I've been a client for several years and every time I go to this dealer for either service or to trade cars I've always had my expectations exceeded.
Very well run operation!
Jay S., Service Manager from Walser Hyundai responded on 11/09/2018

Hi Michael,

Thank you for the kind words and survey. It is truly appreciated.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Osseo, MN
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Light bulb change for my turn signal
I was told it would take about hour due to the fact i didn't have appointment
the goods new is that it was done in 20 min.
Jay S., Service Manager from Walser Hyundai responded on 11/08/2018

Hi,

I am glad we were able to accomodate you and your repair. Thank you for the kind survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Brooklyn Center, MN
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great Service completed on schedule
I have had very litle repair work done on my 2011 Elantra Touring. The car has performed very well.
I do take the car in for annual maintenance check however. The service area has always been very organized, if a part is recalled, I do not have to point it out ... if not a safety concern, it is handled during my annual maintennce visit. If any unforeseen repair is required, a courtesy shuttle is provided if I can't wait that day. If a repair is not necessary, as you would hope ... you are advised not to have unnecessary work done at that time.
Jay S., Service Manager from Walser Hyundai responded on 11/08/2018

Hi,

Thank you for the kind words and survey.

Sincerely

Jay Scott
Service Manager
Walser Hyundai
763-515-4292


Verified Customer
Brooklyn Center, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Excellent
The same gentleman helps me everytime I come in. He is professional, kind and always has a smile.
Paul U., Warranty/Claim Administrator from Walser Hyundai responded on 11/07/2018

Thank you for the kind response.  We will pass on your comments to the service advisor.  Thank you again.

Paul S. Uloth
Walser Hyundai
Brooklyn Park, MN
763-515-7568
puloth@walser.com