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Wayne's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,055 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
4.7
ReScore Average
94
Net Promoter Score ®

Business Details

About

Turn to Wayne's Automotive for All of Your Auto Repairs & Vehicle Maintenance Needs

Wayne's Automotive is a full-service preventive maintenance and auto repairs center in the Grand Rapids, MN 55744 area, specializing in General
Turn to Wayne's Automotive for All of Your Auto Repairs & Vehicle Maintenance Needs

Wayne's Automotive is a full-service preventive maintenance and auto repairs center in the Grand Rapids, MN 55744 area, specializing in General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing since 1987.
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(218) 326-9795

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
200 N Pokegama Ave Grand Rapids, MN 55744-2723
Wayne's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,055 Reviews)

GG
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Gloria J G.
Grand Rapids, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Excellent Service Provider - They Stand By Their Work
On March 4, Screen went black and radio, blue tooth, and main electronic components could not be accessed on my 2019 Toyota RAV4. On March 5, I returned to Iron Trail Toyota, the dealer that I purchased the vehicle from new in 2019. After a 3+ hour diagnostic, which cost $210.55, the service manager at Iron Trail reported that a complete replacement of the electronic components would be necessary at a cost of $4,976.53! I was shocked and decided to return to Wayne's Automotive, with whom I am a regular customer, and see if they could help. I spoke to Rick, the Manager there, and provided him with a copy of Iron Trail's diagnosis. In less than an hour, Rick returned, stating that the problem was fixed, after he had done some research of his own, he was able to reset the electornics. EVERYTHING is working perfectly now. I would highly recommend Wayne's Automotive for your service needs. They certainly go the extra mile. I am a very happy cutomer!

JV
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Janet V.
Talent, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
10
Our trip saved in record time!
On the way home from the east coast to Oregon, our camper van broke down in Grand Rapids on a Sunday eve. I called first thing knowing Monday is always a busy day. They fit us in right away, diagnosed the issue and fixed it before we had already finished breakfast! We were back on the road and made it safely home. Staff was respectful, informative and kind. Wish we lived in Grand Rapids so we could have them as our mechanics:)

SB
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Steven B.
Marcell, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2023
verified customerVerified Customer
10
Once again, great service.
We stopped by so a previously ordered battery clamp could be installed. One of the fellows did it right in the parking lot and we were on the way. Later we noticed the headlight was out on the same side and thought maybe something got disconnected when the clamp was installed. Once again, he took a look at it in the parking lot and determined the bulb was burned out, so it was replaced and we were on our way again. That could have been a two hour ordeal.

PL
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Polly L.
Grand Rapids, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2023
verified customerVerified Customer
10
Quick and fair pricewise and I,m coming back!!!!
t makes you feel welcomed and like family. hilarious guys are awesome too

JE
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Jason E.
Grand Rapids, MN
American Motors Javelin
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customerVerified Customer
9
74 amx
Waynes automotive turns a good wrench again. Would trust my vehicles there anytime. Quick service as usual and work done right.

JS
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Jesse S.
Bovey, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
Very pleased with the quality of service and the staff is always friendly and accommodating
Great staff, great service.

AV
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Angie V.
Bovey, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
Excellent Communication and Service
Excellent Communication and Service

DK
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DONALD K.
Bovey, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Best placeto get your oil changed!
Always fast friendly service.

CH
Cindy H.
Deer River, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
Category: Service
Cindy said that she is a long term customer and they always do really well for her.
Recommended

JE
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Jason E.
Grand Rapids, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2023
verified customerVerified Customer
10
Caddilac
Waynes auto did the job for half the cost of other local shops. I highly recommend them as they are a honest business who saves the customer hard earned money. Thanks again, the caddi rolls again

Verified Customer
Deer River, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
10
Annual checkup
Excellent work

MN
Mary N.
Grand Rapids, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Mary said they did a very good job.
Recommended

ZC
Zachary C.
Grand Rapids, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2023
verified customerVerified Customer
Category: Service
Zachary said that they have awesome customer service, do right by him, and they are honest.
Recommended

JL
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Jody & Scott L.
Grand Rapids, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2023
verified customerVerified Customer
9
Friendly and great service
Love the service, its so easy dealing with Rick or Justin. 1.5 for an oil change was a bit long but in their defence it was slammed in there.

SH
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Scott & Freida H.
Cohasset, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
10
Oil change and maintenance
Friendly people, prompt service, reasonable cost.
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