Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

511 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 19 hours ago

Reviews


NR
Nancy R.
Grand Rapids, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Trust
Found 4 nails in my tire so grateful.

NW
Nathan W.
Minnesota
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Nathan said the staff was very polite, very courteous and did everything he asked for in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Bovey, MN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Dennis said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Pengilly, MN
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Alan said he has used the business for years. He said they were prompt, courteous and the price was not bad.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Cohasset, MN
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service and price
Great service and price

GG
Gordon G.
Grand Rapids, MN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Gordon said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Grand Rapids, MN
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Terry said this business' staff did a nice job.
This review was collected via phone interview by Customer Research Inc.

AB
Alex B.
Bovey, MN
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Friendly and Knowledgeable Staff!
The mechanics go out of their way to diagnose a problem. And Scott and Rick are always a joy when coming in and very helpful with customers needs.

GR
GARY R.
Grand Rapids, MN
GMC Sierra 3500 Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Always customer first
Rick and Scott work hard to get your concerns done in timely manner. Mechanics have the work done, inspection of entire vehicle and suggestions noted for your review.

GM
GLENN M.
Grand Rapids, MN
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Juat a reguler maintenance oil change
This is the first time I've gotten anything done anywhere except for Wayne's that they have not tied to bump me to purchase anything else. The statement "You're ready and everything's fine is foreign to me, but refreshing once again when I chose service here.

RG
Richard G.
Bovey, MN
Buick Riviera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Richard said everything went well at this business. He has and will continue to recommend them.
This review was collected via phone interview by Customer Research Inc.

SH
Sasha H.
Grand Rapids, MN
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Sasha said that the service was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

TW
Tanisha W.
Bovey, MN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tanisha said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RD
Randy D.
Deer River, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke to Kay. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Grand Rapids, MN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michael said the staff is always good and pleasant and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Coleraine, MN
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Ron said there were some things with his service he was not happy with.
This review was collected via phone interview by Customer Research Inc.

SA
Steven A.
Lawrenceville, GA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Steven said they did pretty good work and they were accommodating.
This review was collected via phone interview by Customer Research Inc.

CB
Corey B.
Warba, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/01/2018
Awful service and prices
Don't take your vehicle to Wayne's!!! Their prices are incredibly high for the shoddy services that they provide. They are an absolute joke! Brought a vehicle in for a scheduled appointment, simple 2 tire change with alignment. This took the shop almost 3 hrs to complete, and resulted in damage done to the vehicle, that the shop wouldn't admit to or cover!!! What an awful way to run a business, to swindle people. Definitely better options out there. I will never take my or my familys business there again, Disgraceful!!!
Joe P. from Wayne's Automotive responded on 08/06/2018

Cory, Wayne's Automotive has been a member of the Grand Rapids community for over 30 years. It has always been our endeavor to provide fair pricing and quality work. If for any reason you are not satisfied with the work preformed please return for a full refund. We stand firmly behind all work preformed. As for the damage to your vehicle, no mention of it was ever brought to our attention. We have tried to reach out to you by phone but to no avail. Please feel free to stop by anytime to discuss this further. Sincerely Joseph Piskel Owner.

The Staff at Wayne's Automotive
218-326-9795

Verified Customer
Coleraine, MN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Oil Change
Been a customer for over 10 years and I’m always pleased with the service and advice.

LH
Linda H.
Grand Rapids, MN
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Linda said this business has always treated her great.
This review was collected via phone interview by Customer Research Inc.