Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

467 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


SS
Sara S.
Bovey, MN
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sara said that the facility was able to help her and fix the problem and the staff are nice people.
This review was collected via phone interview by Customer Research Inc.

AH
Anna H.
Minnesota
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Anna said the staff members seemed to know what they were doing, and they do it well.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you Anna. :)

The Staff at Waynes Automotive
218-326-9795

NJ
Norman J.
Grand Rapids, MN
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Norman said the staff was friendly and the service was impeccable. The service was done in a timely manner and it was cheaper than he thought it would be.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you Norman. We hope the Jeep is running good now! :)

The Staff at Waynes Automotive
218-326-9795

DH
Dale H.
Grand Rapids, MN
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Dale said he finds the business very trustworthy and their estimations are solid. The whole staff's demeanor is good. They are customer service oriented and Joe, the owner, is amazing.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you Dale! :)

The Staff at Waynes Automotive
218-326-9795

ES
Eero S.
Grand Rapids, MN
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Eero said the staff members have always been good to him. They treat him like a person. He is pleased with them. He has been able to pull in and get quick service or advice, without an appointment. The employees are willing to go the extra mile
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you Eero. We hope the Buick is running good now. :)

The Staff at Waynes Automotive
218-326-9795

BD
Bob D.
Grand Rapids, MN
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Great Service
Dropped my truck off on Sunday night with a differential leak. They had it ready by early Monday afternoon. Great Service, reasonable pricing.
Joe P. from Wayne's Automotive

We appreciate the business Bob!

The Staff at Waynes Automotive
218-326-9795

JM
Jessica M.
Grand Rapids, MN
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Jessica said the employees are very honest and good about doing what it takes to make things right.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you Jessica we hope everything is good now. :)

The Staff at Waynes Automotive
218-326-9795

JO
Jeraldine O.
Grand Rapids, MN
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jeraldine said the employees were excellent.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you for the business and review. :)

The Staff at Waynes Automotive
218-326-9795

JA
Jill A.
Hill City, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Satisfied customer
Friendly, helpful, and kind staff. They don't do unnecessary repairs. I thought I needed new brakes but they were just full of "brake dust." I'll definitely go back!
Joe P. from Wayne's Automotive

Thanks for the review Jill. We appreciate your business. :)

The Staff at Waynes Automotive
218-326-9795

JM
James M.
Grand Rapids, MN
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Talented/Excellent mechanics and friendly staff.
Best place to get your vehicle work on and they use Amsoil for oil changes!!! :).
Joe P. from Wayne's Automotive

Thank you for your business James. :)

The Staff at Waynes Automotive
218-326-9795

DK
DONALD K.
Bovey, MN
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Trustworthy
Fast friendly service.
Joe P. from Wayne's Automotive

Appreciate the review Donald. Thanks for stopping in.

The Staff at Waynes Automotive
218-326-9795

GR
GARY R.
Grand Rapids, MN
Honda Accord Crosstour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Right on time as scheduled.
Outstanding service as usual.
Joe P. from Wayne's Automotive

Thanks Gary we appreciate your business :)

The Staff at Waynes Automotive
218-326-9795

TM
TIM M.
Grand Rapids, MN
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Superior service
Wayne's was able to get our car in for an oil change and tire rotate with no appt.
I was overdue for oil change and asked my wife to bring it in on off chance they could get at it and they were able to.
Always friendly staff and honest shop.
Recommend to everyone to give them a try.
Joe P. from Wayne's Automotive

We try our best to accommodate everyone. Thanks for your business and review Tim. :)

The Staff at Waynes Automotive
218-326-9795

TH
Todd H.
Grand Rapids, MN
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Todd said his overall experience was good. He goes there pretty often and they do pretty well.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

We appreciate the business Todd. :)

The Staff at Waynes Automotive
218-326-9795

MK
Mary K.
Grand Rapids, MN
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great Service
The staff is always friendly and is always willing to take the time to answer any questions I may have. They will go over the work that needs to be done and ask permission before doing.
Joe P. from Wayne's Automotive

Thank you Mary for your business and your honest review. :)

The Staff at Waynes Automotive
218-326-9795

TP
Trey P.
Grand Rapids, MN
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Trey said the employees were friendly, polite, and got his vehicle done on the same day. The cost wasn't over the estimated price. He had no complaints with this business.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Appreciate the business and the review Trey!

The Staff at Waynes Automotive
218-326-9795

TR
TWILA R.
Grand Rapids, MN
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
"Rosie" and her check-up
I came into the shop, expecting to be there most of the day because of all the planned work. I left in an hour, new wipers, oil change, one tire removed and checked, all fluids checked, etc. Fantastic place to wait, comfortable chairs, free Wifi, beverages and CLEAN restroom.
Joe P. from Wayne's Automotive

Thank you for the review Twila. Appreciate your business! :)

The Staff at Waynes Automotive
218-326-9795

DL
Deb L.
Coleraine, MN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Awesone place!
Wayne's is always polite, accommodating whatever my needs are for my vehicle. Because l live on a fixed income, they always take that into consideration & work out a repair plan that is suitable for me. I love Wayne's & the fact that there is a bible in their waiting room says alot! Being a Christian, that makes me want to come back. Thank you, & God bless you all!
Joe P. from Wayne's Automotive

Thank you Deb!We appreciate your business. :)

The Staff at Waynes Automotive
218-326-9795

MB
Matt B.
Grand Rapids, MN
Buick LeSabre
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Matt said the business had really good service but the price was a little high.
This review was collected via phone interview by Customer Research Inc.

TF
Trevor F.
Grand Rapids, MN
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Trevor said the mechanics showed him everything that was wrong with his vehicle. The service repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Joe P. from Wayne's Automotive

Thank you for the business Trevor. :)

The Staff at Waynes Automotive
218-326-9795

Displaying Review 1 - 20 of 467 in total