Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

546 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 6 days ago

Reviews


MB
Mimi B.
Grand Rapids, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Mimi said they were very nice. When a customer walks in the door they greet them by name if they have been there more than once.
This review was collected via phone interview by Customer Research Inc.

RN
RON N.
Grand Rapids, MN
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great Service.
Rick Foix is the best service manager in Grand Rapids. His knowledge of autos is far above any of the dealer's service departments.

LB
Lisa or Mike B.
Grand Rapids, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Great attitude, communication, integrity. Thank you!!
Thanks for quick service and great communication.

NR
Nancy R.
Grand Rapids, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
New tires. All is well and I’m ready for winter.
Tires of my choice were found and I was notified and later they were put on. I’m grateful for a place I trust b cause I don’t want to be an expert on cars.

SM
Susan M.
Grand Rapids, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
oil change
waynes is a great place to go for my oil changes. such great customer service

SM
Susan M.
Grand Rapids, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Oil change
Customer service was great

LY
Lorrie Y.
Grand Rapids, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
great place
very friendly staff, nice waiting room, exceed expectations.

BH
Bob and Bonnie H.
Grand Rapids, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Routine oil change
All the requested work was done while I waited and done in a timely manner.

Verified Customer
Grand Rapids, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Incredible Customer Service!!
Incredible Customer Service!!

ME
Michael E.
Grand Rapids, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Worthy of our trust and respect
Nobody likes paying auto repair bills but they are a fact of life. The only way to ease the pain is to have mechanics you can trust and respect 100%. That has always been my experience with Wayne's Automotive over a period of many years now. They are fair, honest and competent and it takes all three to have a great automotive experience with them. I never hesitate to recommend Wayne's Automotive and above all others in our area. I don't know all the others first-hand but I do know Wayne's and they will never steer you wrong.

Michael Eliseuson

Verified Customer
Longville, MN
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great service
Great customer service,
Clean facility

BH
Bob and Bonnie H.
Grand Rapids, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
LOF, Snow tires installed and general check over
Everything was great. Rick called and said my need for replacement tires on the rear of the van was not necessary at this time. That's one reason I use this shop, you can trust them and their techs.

JH
Jeremy H.
Warba, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great service
Very easy to work with. Staff is friendly and knowledgeable.

WJ
Wayne and Pat J.
Palisade, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Very professional
I have all of my non-warranty work done at Wayne's.

DS
Dave S.
Cohasset, MN
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Dave said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Grand Rapids, MN
GMC Sierra 3500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2018 Category: Service
Terry said the staff damaged one part, but they're going to fix it, so they're going to make good on it. Cost wise they're a little higher than normal but when the work is good he doesn't mind paying more. The staff are always very good about fitting him in and doing the work, they're very nice people.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Grand Rapids, MN
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
James said they are very good. He contacts them when he needs service.
This review was collected via phone interview by Customer Research Inc.

GA
Greg A.
Deer River, MN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Greg said he came in an emergency and they got it done.
This review was collected via phone interview by Customer Research Inc.

BA
Bruce A.
Grand Rapids, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Honest service & quick, quality work
Over the past couple years, we’ve taken a few of our vehicles to Wayne’s and have always been happy with the finished product. Staff at Wayne’s communicate well, the work appears to be done with integrity, is completed in a timely manner, and the cost has consistently been reasonable.
We appreciate having an auto body shop we can trust and rely on.

LY
Lorrie Y.
Grand Rapids, MN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
excellent!
Very easy to work with, great communication. Our repair was done to our expectation as well.