Wellman Motor Sports INC


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

244 Reviews

99% Would Recommend
81% Business Response
Latest Review 6 days ago
Jeff M. on 11/16/2017
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Jeff said the employees were quick and thorough. The price was fair.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/07/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/21/2017

Jeff,

We appreciate your review and look forward to servicing your automotive needs in the future! Happy Thanksgiving!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Pete S. on 11/14/2017
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Pete said this facility is the very best.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/17/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/16/2017

Pete,

Thank you so much the great review. We look forward to helping you with your future automotive needs.

Happy Thanksgiving!

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Simon C. on 11/13/2017
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Simon said he had a good experience with the business.
Vehicle: Mercedes-Benz S600
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/15/2017

Simon,

Thank you for the review. We look forward to helping you with your automotive needs in the future! Happy Thanksgiving!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Jonathan B. on 11/07/2017
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Jonathan said the facility is convenient and their personnel are knowledgeable.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/09/2017

Jonathan,

Thank you for the positive review. We look forward to helping you with your future automotive needs.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Sarah D. on 10/30/2017
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Sarah said the staff did a good job. They were friendly and they tried to find the issue with her vehicle.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/06/2017

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/06/2017

Sarah,

Thank you for the review. We strive to make your experience with us a pleasant and helpful as possible. We look forward to helping you with your future automotive needs.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Summer C. on 10/27/2017
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Summer said this business was friendly and honest. They did not overcharge her.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/13/2017

Summer,

Thank you for the review. Our goal is to make your experience with us as pleasant as possible. We hope to help you with any of your future automotive needs!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Joyce D. on 10/26/2017
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Joyce said they were very good and they helped her to and from while her vehicle was being fixed. They are professional and reliable. She did not have any complaints.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 10/10/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/06/2017

Joyce,

Thank you for the kind words. Our goal is to provide good, quality service to all our customers!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Shane F. on 10/24/2017
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Shane said that the business has good service.
Vehicle: Audi A6
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 11/06/2017

Shane,

Thank you for the positive review. We appreciate our customers and look forward to helping you with your automotive needs.

Sincerely,


Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
MARC L. on 10/23/2017
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"Great Customer Service"
Took my BMW in for an issue and Wellman's had the issue resolved that day and everyone that I was in contact with was very helpful. They are always very accomodating. Great customer service which is hard to find these days.
Vehicle: BMW 5 Series
Service Date: 10/20/2017
Review Created: 10/23/2017 09:18 AM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 10/23/2017

Marc,

Thank you so much for the wonderful review. We continue to strive to be the best we can be and look forward to servicing your automotive needs again!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Stephenie H. on 10/17/2017
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Stephenie said this business did a great job and the work was done in a timely manner.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 10/20/2017

Stephenie,

Thank you for the kind words. We look forward to helping you with your future automotive needs!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastoniaa NC 28054
THOMAS B. on 10/11/2017
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"Working out the bugs"
Nothing but good things to say. Have a rare car at least for Gastonia. Appreciate these guys effort to save me money. They have my business.
Vehicle: Mercedes-Benz CL-Class
Service Date: 09/20/2017
Review Created: 10/11/2017 01:27 AM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 10/11/2017

Thomas,

Thank you so much for the glowing review! We strive to be helpful, knowledgeable and friendly to all our customers. And we look forward to helping you with your future automotive needs.

Sincerely,


Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
FRANCIS W. on 10/08/2017
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"Friendship "
Great job
Vehicle: Ford Explorer
Service Date: 10/06/2017
Review Created: 10/08/2017 02:31 AM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 10/09/2017

Francis,

Thank you for the kind words. We look forward to seeing you again!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Jim W. on 10/05/2017
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Spoke with Jim's wife. She said they did a good job. However, the vehicle is back there again with the same problem. She is looking for a solution.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 09/29/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Lisa B. on 09/29/2017
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Lisa said she has been visiting this business for a while.
Vehicle: Mercedes-Benz S350
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
WAYNE E. on 09/21/2017
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"750 LI 115,000 miles"
several items, some complex, needing attention.
issues and related cost to fix well defined/explained.
highly competent service techs.
have used on multiple foreign cars. always satisfied.
very fair always. they never 'generate' issues that don't exist.
Vehicle: BMW 750Li
Service Date: 09/19/2017
Review Created: 09/21/2017 04:12 PM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 09/22/2017

Wayne,

Thank you so much for the great review. We strive to make your experience with us as pleasant and informative as possible. We look forward to helping with any future automotive needs you may have.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Roy M. on 09/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Roy said he was not satisfied with his overall experience because the staff overcharged him and they kept the vehicle too long. They did not do what they were supposed to do.
Vehicle: MG MGB
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
TOM D. on 09/02/2017
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"Accurate diagnostic service, good estimate of cost and fair judgment of time necessary for the job."
Wellmam Motor Sports is very reliable. We have used this service often and trust their judgment with our Mercedes=Benz, They let you know what is wrong, what it will cost and how long it will take to repair it. They always communicate with you about any changes or adjustments. We appreciate a business we can trust.
Vehicle: Mercedes-Benz E320
Service Date: 09/01/2017
Review Created: 09/02/2017 05:46 PM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 09/06/2017

Tom,

Thank you so much for the great review. We appreciate you and all our customers. Looking forward to helping you with your future automotive needs!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
CHRIS P. on 09/02/2017
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"Friendly. Welcoming. "
From significant repair work to inspections - they get all my business now.
Vehicle: Chevrolet Suburban
Service Date: 08/30/2017
Review Created: 09/02/2017 10:09 AM
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 09/06/2017

Chris,
Your review is very much appreciated! We are thankful for the opporturity to work with you on your automotive needs.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Pete S. on 08/31/2017
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Pete said this business was the best and he would recommend them.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 09/26/2017

Pete,

Thank you so much for the positive feedback. We appreciate you and hope to help you again in the future.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
Mike B. on 08/31/2017
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Mike said the business did what they said they would do in a timely manner and he also said he was pleased with the service.
Vehicle: BMW X5
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
John-Michael W., Service Advisor at Wellman Motor Sports INC responded on 09/01/2017

Mike,

Thank you for the positive feedback. We appreciate your business and look forward to working with you in the future!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
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