Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

11 Reviews

100% Would Recommend
100% Business Response
Latest Review almost 4 years ago

Reviews


CL
Cindy L.
Laurel, MD
Toyota Sienna
Verified
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01/17/2015 Category: Service
Cindy said she is pleased with the work this business did.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 01/22/2015

Thank you Cindy. Hope your life is brighter with your new lights and you feeling  better in 2015. Tommy &  Dave


MZ
Michele Z.
Laurel, MD
Toyota Sienna
Verified
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01/14/2015
Always the best
As always, Tommy makes my car repair experience a good one. Customer service is awesome, he goes above and beyond, and sources out the best cost for parts. I take all my cars there and wouldn't think of going anywhere else.
Tom Martins . from West Laurel Garage responded on 01/15/2015

Thank you for the kind words. It has always been a pleasure in taking care of you vehicles. Thanks again Tommy & Dave  


WK
Wally K.
Woodbine, MD
Lexus ES 350
Verified
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01/09/2015 Category: Service
Wally said everything was done well and the vehicle looks good. They finished successfully all in one day.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 01/15/2015

Thank you Wally for the kind words and the trust in taking care of you automotive needs. Tommy & Dave


HB
Harry B.
Laurel, MD
Oldsmobile Cutlass Supreme
Verified
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12/31/2014 Category: Service
Harry said the business did perfect.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 01/04/2015

Thank you Mr Bunting always a pleasure helping you and your family with your automotive needs. Tommy &Dave


LJ
Leon J.
Silver Spring, MD
Cadillac DeVille
Verified
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12/29/2014 Category: Service
Spoke with Judith. She said the service was timely and detailed.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 01/02/2015

Thank you But we need to get it back in and recheck for that engine light. Thanks Tommy & Dave


JL
James L.
Laurel, MD
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
James said he did a beautiful job on the vehicle and it is running beautifully.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 01/02/2015

Thank you Mr Leister appreciate the kind words.I am glad you and your son found our new shop. Tommy & Dave


KJ
Kelly J.
Silver Spring, MD
Ford Expedition
Verified
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12/24/2014
Great customer service;
This is a great place to go for car repair. He is very honest and does an excellent job. I have been going there for 5 years, and he never overcharges, and always completes the repair in great time
Tom Martins . from West Laurel Garage responded on 12/24/2014

Thank you Kelly for the kind words and the Trust in you Automotive needs. Tommy & Dave


CP
Carl P.
Columbia, MD
Cadillac DTS
Verified
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12/20/2014 Category: Service
Carl said the service was good and it was worth it.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 12/27/2014

Thank you Mr Pickens always good to here from you. Thank you for your trust in your automotive needs. Tommy and Dave


CW
Charles W.
Laurel, MD
Chevrolet Tahoe
Verified
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12/18/2014
Convenient
Close to my work place, great people to deal with...
Tom Martins . from West Laurel Garage responded on 12/19/2014

Thank you Mr Whitaker look forward to servicing your vehicles in the future. Tommy


TC
Tracy C.
Silver Spring, MD
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12/18/2014
Couldn't make it without West Laurel Garage!!
We have four vehicles in my family and Tommy seems to keep them all running great and more important safe !! I love the text I get to remind me when each car needs maintenance and the call I get the next week on how everything is working. Who does that these days. I can't say enough great things about this garage. I am such a fan maybe I can be on there first commercial!!
Tom Martins . from West Laurel Garage responded on 12/18/2014

Thank you Tracy for the kind words and the trust in letting us take care of your automotive needs. Tommy & Dave  


RK
Robert K.
Burtonsville, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Robert said he trusts them, they are good guys, and they were very prompt.
This review was collected via phone interview by Customer Research Inc.
Tom Martins . from West Laurel Garage responded on 12/17/2014

Robert, glad it was just the Battery.  Tommy 


Displaying all 11 Review