West Automotive Group in Oceanside, CA, can assist you with auto repairs and maintenance to keep your car in good condition for optimal performance and longevity. Regular auto repair and maintenance services can help identify potential issues early on, saving you from costly repairs. While several repair shops are in the San Diego area, West Automotive Group in Oceanside, CA, can assist you with auto repairs and maintenance to keep your car in good condition for optimal performance and longevity. Regular auto repair and maintenance services can help identify potential issues early on, saving you from costly repairs. While several repair shops are in the San Diego area, finding one that meets all your needs can be challenging. We offer a range of auto repair services, and that’s why we are a top choice for vehicle owners in the area. Our Oceanside location is one of 5 locations in the greater San Diego area. West Automotive Group offers a comprehensive range of services, including transmission services for all types of vehicles, brake repairs, diagnostics, smog checks, suspension repair, wheel alignment, and maintenance services. We also conduct regular inspections to identify any potential issues and prevent breakdowns. With over 30 years of experience, we have built a reputation for offering top-notch services at competitive rates. ...more
Verified CustomerWe understand your frustration, and we sincerely apologize for the delay and inconvenience you experienced. Unfortunately, the parts that were initially shipped to us were incorrect and were the wrong application for your vehicle. This was not discovered until the parts arrived, which caused an unexpected delay and prevented us from completing the vehicle on Friday as originally anticipated.
We understand that you planned around the timeframe we provided and were expecting to have your vehicle back by Friday. We should have done a better job communicating the change in timing and keeping you updated throughout the process.
We also apologize for the grease left on the wheel and tire. Your vehicle should have been properly inspected and cleaned before being returned to you. We take that part of the experience seriously and will be addressing it with our team.
We appreciate you bringing these concerns to our attention and hope you will give us another opportunity to provide you with the level of service and communication we strive to deliver.
I took my car to the car wash. There was grease all over the passenger tire and wheel grease everywhere like wheel bearing grease or grease around something. I don’t know just a long time and I don’t know we’ll see how it holds up.