Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

532 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


DB
DALE B.
Cape May Court House, NJ
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Excellent customer service!
As usual, Whalen's customer service was excellent. I was thankful that they could fit us into their busy schedule Tuesday before our trip (to replace a high voltage headlight bulb for our Acura).

BC
Brian C.
Ocean View, NJ
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Brian said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Cape May Court House, NJ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Bob said the oil change was .
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Cape May Court House, NJ
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Tony said this business was quick and efficient. They sent him pictures.
This review was collected via phone interview by Customer Research Inc.

BC
Bernard C.
New Jersey
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Bernard said the business took care of the problem quickly. He stated that the price of parts was a little high.
This review was collected via phone interview by Customer Research Inc.

JA
JENNIE A.
Cape May Court House, NJ
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Honesty
Ed, Beth & Mechanics are the most friendly, efficient and honest group of people I have the pleasure of dealing with. They have helped me out in several situations with my 2002 Mercury. I drive an old car and I am thankful for their knowledge in keeping my old car on the road. Happy New Year everyone.
Ed W., Owner from Whalen's Auto Repair responded on 01/02/2019

Thank you Jennie, Happy New Year!!

Whalen's Auto
Ed Whalen
609-463-4700

GM
GEORGE M.
North Wildwood, NJ
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Recent service
I cannot say how well I was treated at Whalens Auto! I recommend them to everyone!

GP
GUY P.
North Wildwood, NJ
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Very reasonable
No job is too big or too small for them you always get the same attention
Thank You

JD
JOHN D.
Avalon, NJ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
service 2014 fordfusion
willing to provide quick and courteous service;
not afraid to research a problem to resolve;
appreciate willingness to work with time constraints;
highly recommend the entire service experience
Ed W., Owner from Whalen's Auto Repair responded on 12/21/2018

Thanks John, Enjoy vacation

Whalen's Auto
Ed Whalen
609-463-4700

JG
JACKIE G.
Cape May, NJ
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Customer service
Mr. Whalen was very helpful and knowledgeable of my car! Beth is amazing! Always tried accommodating with my availability! Love this place!
Ed W., Owner from Whalen's Auto Repair responded on 12/17/2018

Thanks Jackie, Glad we could help with your Mazda

Whalen's Auto
Ed Whalen
609-463-4700

JB
JACKIE B.
Cape May, NJ
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Excellent
Each and every time to go to Whalen's Auto Repair, always treated like I am their only customer. Couldn't ask for any better service. Happy Holidays to all at Whalens.
Jackie B

DB
DALE B.
Cape May Court House, NJ
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Excellent work, and friendly, honest service
Whalens was instrumental in our decision to shop for a Honda, Toyota, or Acura when we needed to get a used car. Even though we had another mechanic check the car before we bought our 2006 Acura TL (a shop that was closer to Boardwalk Honda/Acura), we especially wanted Whalens to do a thorough check to see if there were any issues that needed to be taken care of. In the past, we've had experiences with mechanics who will find any excuse to do needless repairs. The folks at Whalens are thorough and careful in their work, but totally honest and can be trusted to not invent problems that aren't really there. They confirmed that the car was in good shape, and that it only needed new hood supports (which they replaced). I'm so glad they were recommended to us.
Ed W., Owner from Whalen's Auto Repair responded on 12/20/2018

Thanks Dale, Merry Christmas

Whalen's Auto
Ed Whalen
609-463-4700

OS
Oak S.
Cape May Court House, NJ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Oak said his vehicle was fixed, and he will recommend them.
This review was collected via phone interview by Customer Research Inc.

DS
Denise S.
North Cape May, NJ
Pontiac Montana SV6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Denise and Christopher would recommend the business.
This review was collected via phone interview by Customer Research Inc.

KS
KELLI S.
Cape May Court House, NJ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
A class act
I've never had a terrible experience. Ed, and the team, has always made a point to get to know the customers to better provide the top shelf service that you'd want from your mechanic. Honest, polite, reasonable and accommodation are a given.

CL
CHARLES L.
Cape May, NJ
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great service by knowiegable prople
I’m a long term customer and never disappointed in their work

KW
KEN W.
North Cape May, NJ
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Service
Always a pleasure doing business with you
Ed W., Owner from Whalen's Auto Repair responded on 11/28/2018

Thanks Donna, Enjoy your Acura!!

Whalen's Auto
Ed Whalen
609-463-4700

GP
GUY P.
North Wildwood, NJ
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Feels like family
Very reasonable and straightforward I will definitely go back again
Ed W., Owner from Whalen's Auto Repair responded on 11/28/2018

Thank you Guy, pleasure meeting you

Whalen's Auto
Ed Whalen
609-463-4700

BT
BILL T.
North Wildwood, NJ
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Customer service
Outstanding customer service. Always able to properly fix my automotive dilemmas.

MH
MICHEAL H.
North Wildwood, NJ
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Buick
Very satisfied and appreciative. Took care of my car and got me back on the road.
Ed W., Owner from Whalen's Auto Repair responded on 11/28/2018

Thanks Mike, Happy Holidays!!

Whalen's Auto
Ed Whalen
609-463-4700

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