Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 641 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 11 hours ago

Reviews


Verified Customer
Cape May Court House, NJ
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2019
Convienience
Pleasant experience.

PN
PATTY N.
Cape May Court House, NJ
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
Great auto repair shop
Excellent customer service & service on you vehicle.

EZ
ESTHER Z.
Cape May Court House, NJ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
They are very nice
I call in the morning to get my oil change and got in at 12 pm 1 hour the car was done they checked everything for me. Like going there Thank you Whalen's Merry Christmas and Happy New Year.

AB
Andrew B.
Cape May, NJ
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
Andrew said the staff are very honest, reliable and are great people.
This review was collected via phone interview by Customer Research Inc.

RS
Rose S.
Villas, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Spoke with Al. He said this business has always done great work for them.
This review was collected via phone interview by Customer Research Inc.

VM
Valerie M.
Cape May Court House, NJ
Mazda CX-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Valerie said that it was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cape May Court House, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Efficient and Honest
The best in SJ!

PF
Pam F.
Stone Harbor, NJ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Pam said she was satisfied with the very good service. The employees are always there for her and take very good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

KV
Kurt V.
Cape May, NJ
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Kurt said the staff dropped everything to accommodate them. They had a wedding to attend, but a light on the dashboard suddenly came on. Not wanting to drive all the way to their destination with a dashboard light on they were very thankful that the staff was so friendly and willing to help them.
This review was collected via phone interview by Customer Research Inc.

MM
MARGARET M.
Villas, NJ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
The feedback and customer service
Beth is always available, and the work is reliable and professional. Also love the photos that they take of your car when a part is need of repair.
Ed W., Owner from Whalen's Auto Repair responded on 11/13/2019

Thanks Margaret

Whalen's Auto
Ed Whalen
609-463-4700

PG
Patrick G.
Villas, NJ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Patrick said the business was good.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
New Jersey
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
James said the service was excellent except for the price. He then said if they could come up with a billing plan, they'd get a lot more business because they do excellent work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cape May Court House, NJ
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
Amazing!
Love Whelans! Friendly, trustworthy, and knowledgeable. I wouldn't trust anyone else with my vehicle and safety
Ed W., Owner from Whalen's Auto Repair responded on 11/04/2019

Thanks KA, Glad we could help you with your Jeep!

Whalen's Auto
Ed Whalen
609-463-4700

TS
TERRI S.
Philadelphia, PA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
My Visit on Tuesday October 29, 2019.
Of course everything went well. It was great to see Beth . Nothing but a pleasant experience.

DS
DENNIS S.
Cape May, NJ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Once again, happy as a turtle in the mud.
Once again, happy as a turtle in the mud. Whalen’s has proven to be a honest, effective and efficient business.

KB
KRIS B.
West Cape May, NJ
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019
Customer service, attention to detail, desire to get things done right
I had previously been told by another auto repair business that there was nothing they could do about the awful squeak in one of my rear tires, but they deemed it safe to drive. On the recommendation of a good friend, I took my car to Whalen’s. They diagnosed the problem, which can be fixed, and in so doing, also found out that 1 of 3 hub bolts was missing, NOT a safe condition. Beth tracked down a bolt & was able to have it delivered via FedEx the next day because I was leaving the following day on a trip. I also want to add that 2 separate repair shops had worked on that tire in the past 6 months, one of them THREE different times, yet no one noticed the missing hub bolt but Whalen’s!

JD
JOHN D.
Avalon, NJ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
Regular oil change and 70,000 mi checkup
Always willing to do repair,maintenance work quickly and well. Beth and Ed always helpful and willing to answer questions.Its reassuring to see how even walk-ins are treated responsively and questions addressed promptly.

GT
GERALD T.
Cape May Court House, NJ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
very nice staff, good service.
friendly.

JS
JOAN S.
North Cape May, NJ
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
The Full attention you have to your concerns and the fullfillment of same. The whole staff is fantastic and there for whatever you need!
I have been dealing with Whalen's for many years and GOD willing for many more. Beth greets you when you open the door and Ed is always there behind his screen and is right on with all that goes on. Beth know exactly what you need when you explain any problems - then Phil (an individual that knows every little part of a car) and the other young man (forget his name) are there to fix your car). If you want things done right and the best customer relations - Go to Whalen;s!

PN
PATTY N.
Cape May Court House, NJ
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Great car repair location
Professional & personable, quick turnaround

Displaying Review 1 - 20 of 641 in total