ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago
Butch H. on 11/21/2017
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Butch said they did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
JOHN B. on 11/17/2017
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"Very through"
Usually our car is repaired in one day or less; the last visit we were with out our car 5 days because it had to be kept over a weekend... The mechanic found several issues that we were not aware of
Vehicle: Toyota Camry
Service Date: 11/09/2017
Review Created: 11/17/2017 03:16 PM
Maryann L. on 11/14/2017
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Maryann said this business listened to her and provided great service. They were very nice to deal with.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/10/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Bill L. on 11/14/2017
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Bill said this business did a good job and they were convenient.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/05/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Louis F. on 11/14/2017
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Spoke with Marie. She said this business did a pretty good job.
Vehicle: Ford Econoline
Category: Service
Service Date: 10/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
JENNIE A. on 11/11/2017
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"Honest, reliable, affordable, trustworthy, accomadating & friendly."
Work always done when promised. Ed keeps my car, 2002 Mercury, on the road for me.
Vehicle: Mercury Grand Marquis
Service Date: 11/09/2017
Review Created: 11/11/2017 05:18 AM
Patricia B. on 11/08/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Patricia said she liked that this business sent text messages with photos of potential problems with the vehicle. She had a coupon and was not told ahead of time what the difference was that would need to be paid. Also, they closed early that day without much notice, so she wasn't able to make it in time to pick up her vehicle, and they left her back windows unrolled.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Don M. on 11/02/2017
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Don said this business did the job. They got it done right away and the price was reasonable. Ed was a nice guy.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Gary K. on 11/02/2017
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Gary said the business was good. Everyone was polite and they were on the ball.
Vehicle: Dodge Caliber
Category: Service
Service Date: 10/05/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Glenn M. on 11/02/2017
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Glenn said this business did a good job, for a decent price. The personnel were nice.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/06/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
JOE B. on 10/26/2017
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"NEW FRONT BRAKES"
Another wonderful experience at Whalens. Greeted with a smile by Beth. New front brakes were done quickly and for an excellent price. The conversations and service are excellent. Ed is a true gentlemen, superb professional and really is concerned that the job is well done.
Vehicle: Subaru Forester
Service Date: 10/26/2017
Review Created: 10/26/2017 08:19 PM
Ed W., Owner at Whalens Auto Repair responded on 10/27/2017

Thanks Joe, Always a pleasure to see you

Whalen's Auto
Ed Whalen
609-463-4700
Nick C. on 10/26/2017
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Nick said the staff did a good job.
Vehicle: Buick Century
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS G. on 10/25/2017
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"Help!"
Took me in quickly and figured out what it was. You guys are the best! Thank you!
Vehicle: Jeep Grand Cherokee
Service Date: 10/24/2017
Review Created: 10/25/2017 01:24 PM
Ed W., Owner at Whalens Auto Repair responded on 10/26/2017

Thanks Susan, Our Pleasure

Whalen's Auto
Ed Whalen
609-463-4700
Marcio D. on 10/19/2017
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Marcio said this business did a good job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH R. on 10/18/2017
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"My new Auto Shop"
Excellent Service. Got new tires and an oil change all while I waited. Friendly folks and very helpful. Now that I live in the area this is my new shop.
Vehicle: Honda CR-V
Service Date: 10/17/2017
Review Created: 10/18/2017 06:19 AM
Ed W., Owner at Whalens Auto Repair responded on 10/18/2017

Thank you Joe, Glad we could help

Whalen's Auto
Ed Whalen
609-463-4700
Bill S. on 10/17/2017
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Bill said everything went well at this business.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/03/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Lisa S. on 10/17/2017
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Lisa said the business was good.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/13/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Terri K. on 10/17/2017
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Terri said she has used this business for four years. The employees were pleasant and prompt with their service. She was pleased with the good work they provided.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/13/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 10/16/2017
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"Another great job!"
As always, the job is done professionally and correctly the first time!
Vehicle: Subaru Forester
Service Date: 09/18/2017
Review Created: 10/16/2017 09:10 AM
Ed W., Owner at Whalens Auto Repair responded on 10/17/2017

Thanks John

Whalen's Auto
Ed Whalen
609-463-4700
JACKIE B. on 10/14/2017
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"Service for 2014 Jeep"
Always, always, friendly, knowledgeable, honest service.
Vehicle: Jeep Cherokee
Service Date: 10/13/2017
Review Created: 10/14/2017 06:19 AM
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