Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

497 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


PG
PRESTON G.
Cape May Court House, NJ
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Whalens delivers!
A local chain auto repair service told us the annoying squeak in our steering wheel was not serious and would require service by the dealer. Whalens diagnosed the cause of the squeak and cautioned that, if ignored, steering could become increasingly difficult - posing a potential safety hazard. They were able to effect the repair - squeak is gone; peace of mind is back. Whalens delivers!
Ed W., Owner from Whalens Auto Repair responded on 09/18/2018

Thanks Preston, Keep buy Toyotas

Whalen's Auto
Ed Whalen
609-463-4700

AK
Angela K.
New Jersey
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Angela said everything was fine, there was good communication and she got out quickly
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ocean City, NJ
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Excellent service
The entire team is professional & knowledgeable. It makes you feel confident that your vehicle is in good hands.

Verified Customer
Cape May Court House, NJ
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Toyota prius c
Whalens provides honest,efficient,courteous service, They truly care about you and your car. What more could you ask for
Ed W., Owner from Whalens Auto Repair responded on 09/13/2018

Thank you

Whalen's Auto
Ed Whalen
609-463-4700

RM
RICHARD M.
Cape May Court House, NJ
Ford C-Max Energi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Treat you right. Honors mechanic
Whalens is s garage you can trust. They always do a great job. Beth is the best.
Ed W., Owner from Whalens Auto Repair responded on 09/14/2018

Thanks Rich

Whalen's Auto
Ed Whalen
609-463-4700

KS
KAREN S.
Rio Grande, NJ
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Friendly, courteous and professional!
The service is great and they do a thorough job. Have always been able to count on them in minor emergency situations. Their fees are reasonable and fare. And Beth is always fun to chat with!

NC
Nicholas C.
Ambler, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nicholas said that the place was quick, responsive and had good prices. They were great and nice too, it's the best place in town.
This review was collected via phone interview by Customer Research Inc.
Ed W., Owner from Whalens Auto Repair responded on 09/11/2018

Nick, Thanks for the kind words. Glad we could get your battery in your Ford and  back on the road quickly.

Whalen's Auto
Ed Whalen
609-463-4700

DF
Diane F.
Cape May Court House, NJ
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Diane said Beth was very nice. She provided proficient service. The service was clean.
This review was collected via phone interview by Customer Research Inc.

AM
Ann M.
Asheville, NC
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Ann said everything worked out perfectly.
This review was collected via phone interview by Customer Research Inc.

CG
CHRIS G.
Cape May Court House, NJ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Oil change, rotating tires, balance tires
Service was good and done in a timely manor. Beth is friendly and so is Ed and staff. Would recommend to anyone who needs service to their vehicle.

DC
DIANE C.
Cape May, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Love Whalens!
As always, prompt, excellent service with a smile!

JG
Jason G.
Rio Grande, NJ
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jason said the business was over and beyond expectations. The mechanics are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Woodbine, NJ
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TV
Tamara V.
Rio Grande, NJ
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tamara said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

JS
JEFF S.
Trenton, NJ
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Great people, great place
I called late on a Friday morning and needed two tires (or so I thought) replaced by the end of the day. Beth, who answered the phone, was friendly, patient(!) and very helpful. She called later that day, as promised, to let me know they were ready to take my car. When I got in the car my dashboard told me that I had a tire pressure problem - no shock there. But the problem tire wasn't one of the two that I knew needed replacement. I got to Whalen's and explained what happened, slightly embarrassed. I asked that they look at (now) three tires and, if possible, replace the worst two and plug/repair the other one. Beth (and Ed, I believe) really listened. They did the job for the original price quoted, too (which must mean that they plugged one tire for free!)!!
I don't live close to Whalen's but I visit Stone Harbor regularly and I really think I'm going to start using them for other car maintenance/repairs. I was pleasantly surprised by everything they did (and not just for me).
Ed W., Owner from Whalens Auto Repair responded on 09/04/2018

Thank you Jeff, Glad you had a pleasant experience!

Whalen's Auto
Ed Whalen
609-463-4700

MB
Mark B.
New Jersey
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Mark said he received good service at the business, but the brake pedal seems to go down pretty far.
This review was collected via phone interview by Customer Research Inc.

LM
Luke M.
Morrisville, PA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Luke said it was really great working with the business. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

MS
Myrton S.
Mount Laurel, NJ
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Myrton said the employees did a great job, he dealt with them remotely and they accommodated his needs.
This review was collected via phone interview by Customer Research Inc.

TM
Tess M.
Havertown, PA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tess said the staff are really helpful. They let her know what the problems are with her vehicle and the facility has good service.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Stone Harbor, NJ
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Susan. She said, this business is always good. They are personable and explain their work
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 497 in total