Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

362 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


KH
Karime H.
Ohio
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
Karime said they put the wrong tire on and he had to go back and they put the correct one on.
This review was collected via phone interview by Customer Research Inc.

JW
Jeffrey W.
Ohio
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Jeffrey said the business always provides a good experience and also mentioned that the building smells unpleasant, sometimes.
This review was collected via phone interview by Customer Research Inc.

DD
Destiny D.
Ohio
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Destiny said they did a good job..
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Ohio
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Thomas said he would recommend this facility.
This review was collected via phone interview by Customer Research Inc.

JH
Jasmine H.
Ohio
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Jasmine said she had a really long wait and the communication was off. She had to return to the business to have something done to her vehicle twice.
This review was collected via phone interview by Customer Research Inc.

DR
Donald R.
Ohio
Cadillac ATS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Donald said he appreciates the courtesy of the workers and the manager. The service was pretty good and prompt. He likes the service.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Ohio
Lexus ES 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
William said the staff did an excellent job. They explained the process and worked with him to resolve the issue.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Ohio
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
William said he is always satisfied.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Ohio
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Nick said the business provided him with great quality vehicle service.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Pickerington, OH
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018
Good shops are hard to find
The prices seem to be fair and the service is good. They haved serviced my vehicle which has 200,000 a few times.

CT
Cliff T.
Ohio
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Cliff said they take his vehicle in, he explained what's going on and they take care of it. They're nice to him and it doesn't take long.
This review was collected via phone interview by Customer Research Inc.

JP
Jocelyn P.
Ohio
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Jocelyn said they were really efficient with the service and they took care of her. The prices were a little expensive.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Ohio
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
John said his experience with this business was pretty good and he would use them again but he will have to take the vehicle back because his steering is going out of alignment again.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Ohio
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
John said the pricing from this business was a little high.
This review was collected via phone interview by Customer Research Inc.

GR
Glenda R.
Ohio
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Glenda said they got the service done quickly. She loves how they told her what the problem was, and they fixed it within 24 hours.
This review was collected via phone interview by Customer Research Inc.

NC
Nancy C.
Ohio
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2016 Category: Service
Nancy said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

RW
Raechelle W.
Ohio
Ford Five Hundred
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016 Category: Service
Raechelle said she was quoted one price on Friday and quoted a different price on Saturday. The error was fixed and she paid the price, originally quoted on Friday when she returned on Monday. She appreciates them for taking care of her.
This review was collected via phone interview by Customer Research Inc.

TH
Tina H.
Ohio
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2016 Category: Service
Tina said this business has good quality service. This was her first time there, and she has already referred someone else to them. Mr. Wes, the manager of the facility, was good and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AT
Alvin T.
Ohio
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016 Category: Service
Alvin said the business is good.
This review was collected via phone interview by Customer Research Inc.

AI
Andre I.
Ohio
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Andre said he didn't think it should have cost $400 to get a tune up when he brought his own parts. He stated he tried to explain that and he felt he was getting a little bit of attitude.
This review was collected via phone interview by Customer Research Inc.