Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1464 Reviews

ReScore Reviews™ (70)

ReScore
Overall Rating 4.74286/5Overall Rating 4.74286/5Overall Rating 4.74286/5Overall Rating 4.74286/5rating 4.74286
Original
Overall Rating 2.21429/5Overall Rating 2.21429/5rating 2.21429rating 2.21429rating 2.21429
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DB
Debra B.
Germantown, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Joanne service adviser
Done quickly and efficiently.
KEITH D D. from Wolfchase Hyundai responded on 07/15/2018

Thank you

Keith Denison
Service Manager
901-435-9400

WB
William B.
Wynne, AR
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Fair
They did some warranty work and service to my wife's care. Had a few bumps in the road but they bent over backwards to make us happy. You can't go wrong doing business here. Very fair.
KEITH D D. from Wolfchase Hyundai responded on 07/14/2018

thanks for the opportunity 

Keith Denison
Service Manager
901-435-9400

Verified Customer
Santa Fe, NM
2017 Hyundai Santa Fe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2018 Category: Service
Asked to lied about my review/experience
Asked to lie about my experience for a free oil change.
KEITH D D. from Wolfchase Hyundai responded on 07/14/2018

So very sorry about all of this , I will address all issues and be in touch Monday. Have a great weekend.

Keith Denison
Service Manager
901-435-9400

JD
Jerry D.
Memphis, TN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Oil Maintenance/Recall on Console
Best of the Best! Kudos to Cat!!
KEITH D D. from Wolfchase Hyundai responded on 07/13/2018

Thank you Jerry Cat is great

Keith Denison
Service Manager
901-435-9400

BS
Barry S.
Pontotoc, MS
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent Service
We recently had our Santa Fe serviced at Wolfchase Hyundai. The work was performed very professionally and efficiently. Service team members were friendly and helpful.
KEITH D D. from Wolfchase Hyundai responded on 07/12/2018

Barry, thanks so much for the excellent review..

Keith Denison
Service Manager
901-435-9400

JG
John G.
Memphis, TN
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent service!
We have had our Genesis for nine years and I have had all the service done at Wolfchaise Hyundai. I have consistently been pleased with the results. Joanne is an excellent representative of your company.
KEITH D D. from Wolfchase Hyundai responded on 07/12/2018

Joanne is the best...... Thank you for the continued business.....

Keith Denison
Service Manager
901-435-9400

GT
Gene T.
Tennessee
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Relaxed atmosphere
Kept me informed on the status of my repair.
KEITH D D. from Wolfchase Hyundai responded on 07/11/2018

Thanks for the great review

Keith Denison
Service Manager
901-435-9400

Verified Customer
Lakeland, TN
2013 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Too high
Problem was fixed
KEITH D D. from Wolfchase Hyundai responded on 07/11/2018

Ill be reviewing this and reaching out shortly.
Thanks for your honest feedback

Keith Denison
Service Manager
901-435-9400

SB
Sam B.
Cordova, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great people and service
I will be back.
KEITH D D. from Wolfchase Hyundai responded on 07/11/2018

thank you fro the great review

Keith Denison
Service Manager
901-435-9400

PW
Phyllis W.
Arlington, TN
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Customer Service
My experience on Saturday was great from the cashier to the Service Writer (Skylar). The Service Writer took the time to address all of my questions. He was professional and polite.
KEITH D D. from Wolfchase Hyundai responded on 07/10/2018

thank you

Keith Denison
Service Manager
901-435-9400

NA
Naeelah A.
Tennessee
2013 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2018 Category: Service
Customer
The service was completed in a timely manner
KEITH D D. from Wolfchase Hyundai responded on 07/08/2018

Thanks for the awesome review

Keith Denison
Service Manager
901-435-9400

WD
Wiley D.
Cordova, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
jo ann
outstanding service
KEITH D D. from Wolfchase Hyundai responded on 07/07/2018

Wiley thank you for the great review, JoAnne 
is outstanding

Keith Denison
Service Manager
901-435-9400

DL
Dell L.
Arlington, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Excellent Car Dealership experience
Upon a routine maintenance appt, I told the technician that the engine light had come on. He notified me that a fuel injector was faulty. They called me as soon as the part came in and fixed it and returned the vehicle to me in less than a day's time.
KEITH D D. from Wolfchase Hyundai responded on 07/07/2018

Thanks for the great review

Keith Denison
Service Manager
901-435-9400

Verified Customer
Germantown, TN
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Great Customer Service
I love going to Wolfchase Hyundai! They have great customer service and always get my car serviced quickly.
AMY G. from Wolfchase Hyundai responded on 07/06/2018

Thank you Jackie for the great review!!


RC
Rene C.
Eads, TN
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
First service visit
Matt was great
KEITH D D. from Wolfchase Hyundai responded on 07/04/2018

Thank you

Keith Denison
Service Manager
901-435-9400

MP
Matthew P.
Atoka, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great service
Quick and friendly service and they go above and beyond to take care of you
KEITH D D. from Wolfchase Hyundai responded on 07/03/2018

Matthew thank you for the great review...
Have a wonderful 4th

Keith Denison
Service Manager
901-435-9400

GW
Geraldine W.
Collierville, TN
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
2016 Veloster
The service is exceptional and staff always go above and beyond.
AMY G. from Wolfchase Hyundai responded on 07/03/2018

Thank you Ms. Walter!!


CM
Chester M.
Senatobia, MS
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great job on my car.
The dealership fixed by car with care. They replaced the worn tires and serviced the AC system, and did an oil change. The service department was nice enough to take me to a local resturant where I got lunch.
KEITH D D. from Wolfchase Hyundai responded on 07/03/2018

thank you

Keith Denison
Service Manager
901-435-9400

Verified Customer
Tennessee
2010 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Amazing Service
Excellent Service and overall experience
KEITH D D. from Wolfchase Hyundai responded on 07/03/2018

Thank you

Keith Denison
Service Manager
901-435-9400

WZ
Warren Z.
Memphis, TN
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great Service
Came in for an oil change and discovered I was part of a recall, so they did that too. That would not happen at Jiffy Lube!
KEITH D D. from Wolfchase Hyundai responded on 07/02/2018

Thank you for the great review

Keith Denison
Service Manager
901-435-9400