ReScore Reviews™ (64)

ReScore
Overall Rating 4.7187494/5Overall Rating 4.7187494/5Overall Rating 4.7187494/5Overall Rating 4.7187494/5rating 4.7187494
Original
Overall Rating 2.23438/5Overall Rating 2.23438/5rating 2.23438rating 2.23438rating 2.23438
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Vic P. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE ADVISORS "
SERVICE ADVISORS ARE VERY POLITE AND COURTEOUS.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/21/2018
Service Type: Repair
Review Created: 04/24/2018 01:01 PM
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Keith D. at Wolfchase Hyundai responded on 04/24/2018

Thank you!

Keith Denison
Service Manager
901-435-9400
Damian H. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service. "
The service was great and I believe I even got a car wash which was unexpected, I just wish they would give you the paper that says that they checked everything like the battery and etc to see how soon everything has to be replaced but other than that it’s good.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/24/2018 10:56 AM
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Keith D. at Wolfchase Hyundai responded on 04/24/2018

Thank you for your response! I will get in touch with Joanne and have her email or mail a copy of your MPI. 

Keith Denison
Service Manager
901-435-9400
Jeffery S. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Awesome staff!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/23/2018 12:36 PM
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Keith D. at Wolfchase Hyundai responded on 04/23/2018

THanks for the the awesome review

Keith Denison
Service Manager
901-435-9400
Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service Rep was friendly and greeted me with a smile. "
Excellent customer service. :)
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/18/2018
Service Type: Repair
Review Created: 04/23/2018 12:12 PM
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Keith D. at Wolfchase Hyundai responded on 04/23/2018

Thanks for the great review

Keith Denison
Service Manager
901-435-9400
Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service for Factory Recall"
Wolfchase Hyundai always takes care of us. They handled the recall, threw in additional service for free and gave us a loaner vehicle. The work didn't cost us a dime. Having said that, we would have been more than happy to pay for the work. When you get quality work and good customer service (a rare thing these days!) it's worth paying. Thanks!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/23/2018 09:22 AM
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Keith D. at Wolfchase Hyundai responded on 04/23/2018

Thanks for the great review

Keith Denison
Service Manager
901-435-9400
Verified Customer on 04/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"customer "
The Service department personnel were obliging and helpful.
I am hopeful that the performance of the recall work will prevent future issues.
The facility is very nice.
The cashier was polite and efficient.
Overall -a good experience.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/22/2018 06:08 PM
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Keith D. at Wolfchase Hyundai responded on 04/23/2018

Thank you 

Keith Denison
Service Manager
901-435-9400
Leadra W. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfort and good people...."
I like Wolfchase Hyundai service center because the people are honest, cordial, and the waiting area if needed is quite comfortable.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/22/2018 07:01 AM
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Keith D. at Wolfchase Hyundai responded on 04/22/2018

Thanks for the kind words and great review..

Keith Denison
Service Manager
901-435-9400
Justin D. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All the staff is friendly and prompt servicing each visit"
Matt was great to work with
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/20/2018 07:58 AM
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Keith D. at Wolfchase Hyundai responded on 04/20/2018

Thank you for the great review, Matt is great for our team.,,,,..

Keith Denison
Service Manager
901-435-9400
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They know your name. "
It’s so nice to walk into a business and be greeted by name. We just love Joanne.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 05:28 PM
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Keith D. at Wolfchase Hyundai responded on 04/19/2018

Thank you, JoAnne is great.,

Keith Denison
Service Manager
901-435-9400
Shannon O. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wolfchase Hyundai "
Nice people and got my car done and recall done quick
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 02:57 PM
8a984f8bdedc9e2ffdb2a872103096f4?s=28
Keith D. at Wolfchase Hyundai responded on 04/19/2018

Thanks for the nice review....

Keith Denison
Service Manager
901-435-9400
Alisha W. on 04/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ms Jo Ann is an awesome employee"
I just want to say how much I appreciate Ms Jo Ann. She is provides excellent customer service.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 07:11 AM
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Keith D. at Wolfchase Hyundai responded on 04/19/2018

Thank you for your review 

Keith Denison
Service Manager
901-435-9400
Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service as usual"
Great Service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 03:26 PM
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Courtnay M. at Wolfchase Hyundai responded on 04/18/2018

Thank you for your review! We appreciate the feedback! 

Courtnay Cooley
Service Admin Manager
9014359400
Robert A. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 12:20 PM
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Keith D. at Wolfchase Hyundai responded on 04/18/2018

Thanks so much for the great review..

Keith Denison
Service Manager
901-435-9400
Billy T. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership...."
Joanne, my service rep, has always been a joy to work with. A big asset to Wolf Chase Hyundai...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 11:17 AM
8a984f8bdedc9e2ffdb2a872103096f4?s=28
Keith D. at Wolfchase Hyundai responded on 04/18/2018

Thank you

Keith Denison
Service Manager
901-435-9400
Jai H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Sales associates are very knowledgeable and courteous. Always return for my basic services.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:07 AM
8a984f8bdedc9e2ffdb2a872103096f4?s=28
Keith D. at Wolfchase Hyundai responded on 04/18/2018

Thanks for the great review

Keith Denison
Service Manager
901-435-9400
Jane C. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
My appointment was at 830 and was done within a hour. Awesome had the rest of the day to shop..
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 10:42 AM
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Keith D. at Wolfchase Hyundai responded on 04/18/2018

Thank you for the great review 
Enjoy that shopping....

Keith Denison
Service Manager
901-435-9400
John E. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Great dealership with a great staff.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:43 PM
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Keith D. at Wolfchase Hyundai responded on 04/18/2018

Thank you

Keith Denison
Service Manager
901-435-9400
Alex H. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A/C Issue"
The A/C had a cooling issue. They repaired it. The A/C System works very well now.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 04:19 PM
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Keith D. at Wolfchase Hyundai responded on 04/17/2018

Thanks for the great review, so glad we got Ac going befor this Memphis heat hits us...

Keith Denison
Service Manager
901-435-9400
Phillip D. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and staff. "
The excellent service and staff are second to none. Even if I didn’t own two Hyundai vehicles my outstanding experience and vehicle service history with Wolfchase Hyundai would make me take any vehicle I owned to them for service. Try them once and you’ll eagerly join the ranks of ‘completely satisfied customers’.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:50 PM
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Keith D. at Wolfchase Hyundai responded on 04/17/2018

Thank you

Keith Denison
Service Manager
901-435-9400
Robert S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,000 mile checkup "
Very professional and limited Waite time. Thank you Matt, service rep. And to Troy on the shuttle service. I did recommend my nephew and he bought a car.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 03:15 PM
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Keith D. at Wolfchase Hyundai responded on 04/16/2018

Thanks to both you and your nephew 

Keith Denison
Service Manager
901-435-9400
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