Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1648 Reviews

ReScore Reviews™ (77)

ReScore
Overall Rating 4.7532464/5Overall Rating 4.7532464/5Overall Rating 4.7532464/5Overall Rating 4.7532464/5rating 4.7532464
Original
Overall Rating 2.24675/5Overall Rating 2.24675/5rating 2.24675rating 2.24675rating 2.24675
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


TH
Timothy H.
Cordova, TN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Professional, courteous service
Kat is the BEST.

JH
Janet H.
Memphis, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great
Joanne is the greatest service rep ever
AMY G. from Wolfchase Hyundai responded on 10/19/2018

Thank you Janet! Yes, we think Joanne is great also.


RT
Ron T.
Moscow, TN
2012 Hyundai Genesis
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2018 Category: Service
All we wanted was a simple oil change!
We used to tell all our friends about you but never again.
KEITH D D. from Wolfchase Hyundai responded on 10/18/2018

Thank you for the feedback looking forward to hearing from you.

Keith Denison
Service Manager
901-435-9400

AW
Alisha W.
Memphis, TN
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
The customer service is awesome
I did get my car check up and got my oil changed on Sat. Oct 13 around 1:30pm. I wanted to express my sincere gratitude for the customer service you all have at Wolfchase Hyundai. I gave your service center location a 5 star rating on the survey. From the young lady in the front office to Brandon who helped assist me. People don't often recognize or appreciates good customer service. I do and I believe your location does an awesome job servicing the customers.
AMY G. from Wolfchase Hyundai responded on 10/18/2018

Thank you for such the kind review, Alisha.  And thank you for trusting us with your Hyundai!


JB
Jason B.
Memphis, TN
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Awesome Service!
I trust this business for all my Genesis and Hyundai needs.
AMY G. from Wolfchase Hyundai responded on 10/18/2018

Thank you Jason!


DB
Doyle B.
Collierville, TN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Excellent service
Excellent service and friendly people.
KEITH D D. from Wolfchase Hyundai responded on 10/17/2018

Thank you

Keith Denison
Service Manager
901-435-9400

MB
Mildred B.
Brownsville, TN
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Friendly qualified help
I can always get my appointment at the time or day that I want it. Nice pleasant waiting area.
AMY G. from Wolfchase Hyundai responded on 10/17/2018

Thank you Ms. Bond!


GK
Gregory K.
Cordova, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Great service
Wolfchase Hyundai/Genesis is awesome! The service department provide fast, friendly, professional service and greets every customer with a warm smile. Ms. JoAnne is the BEST CUSTOMER SERVICE ADVISOR ever. She knows her customers and their vehicles. She keeps you fully abreast of your car needs and see ice repairs ensuring her customers are always in the know. Great experience each and every visit.
KEITH D D. from Wolfchase Hyundai responded on 10/16/2018

Thank you

Keith Denison
Service Manager
901-435-9400
AMY G. from Wolfchase Hyundai responded on 10/17/2018

Thank you Mr. King for all the kind words.  We also think Joanne is GREAT!!!


DB
Dilip B.
Cordova, TN
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good
People there are very nice overall.
KEITH D D. from Wolfchase Hyundai responded on 10/16/2018

Thank you for the great review 

Keith Denison
Service Manager
901-435-9400
AMY G. from Wolfchase Hyundai responded on 10/17/2018

Thank you for trusting us with your vehicle!


GW
Gary W.
Memphis, TN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great Service!
We called for and appointment and went in and everything was completed correctly and on time. Thank you.
AMY G. from Wolfchase Hyundai responded on 10/16/2018

Thank you for trusting us with your Hyundai!


JC
James C.
Memphis, TN
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Customer Service
All the employees are very nice and willing to go the extra mile to help you out.
AMY G. from Wolfchase Hyundai responded on 10/16/2018

Thank you for the kind words James.


GM
Grant M.
Cordova, TN
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great service
Turned around two vehicle service appointments in one day!
AMY G. from Wolfchase Hyundai responded on 10/16/2018

Thank you for letting us service your Hyundai(s)!!!!


Verified Customer
Memphis, TN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Easy and quick
I love how professional and quick it was to get my car serviced!
AMY G. from Wolfchase Hyundai responded on 10/16/2018

Thank you!


DP
Debra P.
Memphis, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great
I love how my car is washed and vacuumed after each visit!!
AMY G. from Wolfchase Hyundai responded on 10/15/2018

Thank you for the 5 stars!


Verified Customer
Tn, TN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great Service
Quick and Speedy Service. Great Communication and courtesy.
AMY G. from Wolfchase Hyundai responded on 10/15/2018

Thank you!


LR
Lisa R.
Memphis, TN
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great Service!
I brought my car in because I had driven over a nail and either needed the hole plugged or a new tire. The lady that assisted me in the service area went above and beyond to make sure everything went smoothly and did her best to keep the cost done. You don't often find that level of service anymore. It was very much appreciated!
AMY G. from Wolfchase Hyundai responded on 10/15/2018

Thank you for the kind words!


TH
Tana H.
Collierville, TN
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
The staff are very helpful and friendly and make you feel welcome.
Excellent
AMY G. from Wolfchase Hyundai responded on 10/15/2018

Thank you Tana!


MN
Melissa N.
Bartlesville, OK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellent service
Excellent service as always, Joanne is awesome. Vehicle ready on time. Waiting area comfortable. Pricing competitive. Happy customer
AMY G. from Wolfchase Hyundai responded on 10/15/2018

THANK YOU!


TP
Thomas P.
Arlington, TN
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
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KEITH D D. from Wolfchase Hyundai responded on 10/13/2018

Thank you

Keith Denison
Service Manager
901-435-9400

BG
Bryan G.
Cordova, TN
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great service
Great service and supportive staff.
AMY G. from Wolfchase Hyundai responded on 10/15/2018

Thank you Bryan!