ReScore Reviews™ (49)

ReScore
Overall Rating 4.6938757/5Overall Rating 4.6938757/5Overall Rating 4.6938757/5Overall Rating 4.6938757/5rating 4.6938757
Original
Overall Rating 2.2449/5Overall Rating 2.2449/5rating 2.2449rating 2.2449rating 2.2449
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent as always!"
As always it's excellent service by Joane!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 10:50 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/23/2017

Thanks for your reply!  We could not agree more.   Have a great day and we will see you next time!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Barry S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Wolfchase Hyundai"
The customer service and the people who work at Wolfchase Hyundai.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 04:56 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/20/2017

Thanks for taking the time to respond!   We appreciate your business, have a great weekend and we look forward to seeing you down the road!   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Christine V. on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love this place and the people. Happy with the service but it was expensive."
Great service and great car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:20 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks for taking the time to reply!   Have a great weekend!

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Ho L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
Timely, Kindly,
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 05:30 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks for your reply!   Have a great weekend!   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Terry F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Product, Good Service, Good People"
Everything is Positve at This Dealership. Product is Good but the People and their Support and Service make it The Best!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:22 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks for taking the time to reply!  Have a great weekend! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always have great service.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:44 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks and have a great day!   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Chester M. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to reach."
Easy to reach. 30 minutes from home. Nice folks running things.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 12:43 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks and have a great day!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
DANIEL P. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms. Joann and S.A. Salat"
They are the best!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/14/2017 05:41 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/19/2017

Thanks and have a great day!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service & great maintenance department "
Very professional attitude & service was excellent
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 03:50 AM
Elmo R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Fast
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:13 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/13/2017

Thanks for your response!   We look forward to taking care of you and your vehicle down the road!  Have a great weekend!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
WARREN Z. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They exceeded my expectations
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:09 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/13/2017

Thanks for your feedback!   We really appreciate your patronage, because we know you have options.   We work hard to be the best service department in town, it's easy with customers like you. Have a great weekend!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Melissa R. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My 15,000 mile service as well as a minor recall was completed in a timely manner. The staff was friendly and it was great being able to make an appointment online.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 06:58 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/13/2017

Thanks for your kind words!   We always appreciate hearing about what we do right!   Have a great weekend and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"steering coupler"
Problem repaired under warranty. Wonderful service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 04:40 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/12/2017

Thanks for your reply!   We appreciate our customers and work hard to offer 5 star service.   Come and see us again!   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Karen P. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, friendly service"
Joanne is always friendly and efficient. She makes it very easy to get in and out with what you need to have done. The recalls at this visit were taken care of and they notified me when my car was ready.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 03:05 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/12/2017

Thanks for your reply!  Have a fantastic weekend and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Judith D. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"immediate service"
service done in a reasonable amount of time. Love Joanne.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:27 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/11/2017

Thanks for taking the time to respond!   Have a great week and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Pamela H. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
A previous visit did not fix the issue but the return visit was met with apologies and the issue was resolved.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/09/2017 07:55 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/09/2017

Thanks for your reply!   We appreciate your patronage!   Have a great day and we will see you next time!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Lisa W. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Owner"
Excellent Customer Service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/08/2017 09:43 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/09/2017

Thanks for your reply!   We love to hear when we offer 5 star service to our customers, we work hard each day for that.   Have a great week and we look forward to seeing you down the road! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
NADINE M. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N. Mar"
No comment
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/07/2017 10:08 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/09/2017

Thanks for taking the time to review.  We are very sorry about not resetting your maintenance light.   That is usually second nature for us.   We will definitely make it up to you for your inconenience.   I hope oure people were courteous and informatiive as well as our facilities adequate.   Have a great day. 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Blue Elantra "
Ms. Joanne is service is wonderful.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/06/2017 06:57 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/09/2017

Thanks for your response!  Have a great day and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 10/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Friendly staff"
Thanks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/06/2017 06:55 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/09/2017

Thanks for your response!   We are very interested offering you 5 star service so we will be contacting you to see how we can better serve you.   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 10/11/2017

Thanks.

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
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