Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

551 Reviews

95% Would Recommend
Latest Review 4 days ago

Reviews


LV
Laurence V.
Woodburn, OR
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Laurence said he thinks they're good.
This review was collected via phone interview by Customer Research Inc.

BR
Betty R.
Woodburn, OR
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Betty said the staff members at this business were very polite. They give quick estimates.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Woodburn, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Steven said service was good at this facility.
This review was collected via phone interview by Customer Research Inc.

AC
Alejandro C.
Woodburn, OR
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Alejandro said that his vehicle is driving smooth and that they did a good job.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Gervais, OR
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Nick said the business treated him well.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Oregon
Honda Accord Cpe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2018 Category: Service
Spoke with Ryan's dad. He said this business charged him for basically no service at all. They gave him a quote without even looking at his vehicle and they were twice as much as his local facility. He told them that he was coming to pick his vehicle back up, but they charged him $90 for a diagnostic that he didn't ask for.
This review was collected via phone interview by Customer Research Inc.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 08/07/2018

This vehicle was towed into our shop . the right front axle had snapped off as well as the lower ball joint. I paid my office staff to check the vehicle in and create the repair order. I paid my technician to jack the car up put it on jack stands and inspect the damage in our parking lot instead of a nice lift .I myself spent a half an hour writing the quote and talking to the owner about the necessary repairs. Apparently he had it towed into my shop for no reason at all and expects everybody to work for free!


GF
George F.
Woodburn, OR
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018
Oil Change and Evaluation
I took my 2004 Kia Optima in for a routine oil change and to have a "whine" evaluated.
The oil change and fluids check was as usual.
The whine is caused by a aged power steering pump. That pump has spewed fluid and is jeopardizing the timing belt and exposed hoses. I received a very detailed repair estimate within 24 hours. Being on fixed income, I had to balance the cost against the value of my (old, but still reliable) car. Based on the cost of parts, the labor costs are very much within reason. I have made an appointment with Carcraft to proceed with the work. Based on their history of performance with me and my vehicle, I have the utmost confidence that the repairs will be done in a timely and professional manner.

Verified Customer
Corvallis, OR
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Fast and Excellent Service
Towed my car here over the weekend for emergency service. Key drop off was convenient. They contacted me Monday morning with a detailed diagnosis and estimate. They were straightforward, friendly and caring of the situation. Took care of everything over the phone and got the work done right away, I'm very happy with my experience.

CF
Charlotte F.
Hubbard, OR
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Charlotte said the facility did exactly what was needed.
This review was collected via phone interview by Customer Research Inc.

NM
Norman M.
Woodburn, OR
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Service was great. Timely and checked condition of car.
We appreciated the free oil change as way to get to know you even existed. Everything was great and we will consider you for future business. Norm Mabee

AB
Albert B.
Woodburn, OR
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Albert said the service was pretty good, the staff had missed a few spots though.
This review was collected via phone interview by Customer Research Inc.

BS
Brenda S.
Woodburn, OR
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018
Great, Friendly Custumer Service
Everyone there treats you like part of the family.

BS
Brenda S.
Woodburn, OR
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018
Great, Friendly Custumer Service
Everyone there treats you like part of the family.

JW
John W.
Woodburn, OR
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
John said he was satisfied with the work done on his vehicle. The timing was good and convenient. The staff were very nice.
This review was collected via phone interview by Customer Research Inc.

LJ
Lance J.
Woodburn, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Lance said the business got him in on the same day and provided really great service. They found a couple issues that they took care of at a really good price.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Woodburn, OR
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jeff said he liked the atmosphere at this business.
This review was collected via phone interview by Customer Research Inc.

MG
Martin G.
Woodburn, OR
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Martin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LV
Leonardo V.
Woodburn, OR
Chevrolet Classic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Leonardo said the business waited a long time to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Ruben G.
Woodburn, OR
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Ruben said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

CK
Chuck K.
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Chuck 2003 Buick Park Ave
Friendly Staff, always finished on time, and experienced techs.