Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

531 Reviews

95% Would Recommend
Latest Review 3 days ago

Reviews


RS
Ron S.
Woodburn, OR
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Excellent
These people know what they are doing, when it comes to vehicle knowledge and customer communications.
From the owner , to the office management ,and the vehicle technician, they have it covered.
If you need straight answers about your car repair issues and costs, contact these people first.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/15/2018

Thank you Ron for the great review . It was a pleasure to repair your BMW. They are one of the more difficult vehicles to diagnose . 


HJ
Hellen J.
Hubbard, OR
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Hellen said this business does a good job. She has been going there for quite a few years, and has been satisfied. She likes to take her vehicle there.
This review was collected via phone interview by Customer Research Inc.

VC
Victor C.
Gervais, OR
GMC Sierra 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Spoke with Jose. He said the employees did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Woodburn, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dave said the business provides better prices than the facility he was going to in the past.
This review was collected via phone interview by Customer Research Inc.

GT
Glenn T.
Woodburn, OR
Toyota Camry
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/09/2018 Category: Service
Glenn said he went in for an oil filter change for $19.95 with his coupon, but it turned out to be $60.00. It did not include the synthetic oil.
This review was collected via phone interview by Customer Research Inc.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/11/2018

I am thankful that Glen would still recomend us , I must say that I am disapointed that I got only a 2 star review . We explained and it is clearly posted on the coupon that for $19.95 you get a synthetic blend  . Which is a mix of full synthetic and old dinosaur oil. And even at $60.00 that is a really good deal. Sometimes you just get beat up


MW
Myrna W.
Salem, OR
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Myrna said she has no complaints with the service at this business. The staff is always professional and courteous to her.
This review was collected via phone interview by Customer Research Inc.

EM
Elesban M.
Woodburn, OR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Elesban said everything was ok and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/07/2018

Thank you Esteban, I appreciate your Busines


DC
Deanna C.
Hubbard, OR
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Deanna said the service was good.
This review was collected via phone interview by Customer Research Inc.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/07/2018

Thank you for your business . It is very important to our company


JB
John B.
Woodburn, OR
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
John said the service at this business was quick. There were no hassles and no problems.
This review was collected via phone interview by Customer Research Inc.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/05/2018

Thank you JP. It was grweat to see you after all these years!


EA
Emma A.
Silverton, OR
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Emma said the service went really well.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Woodburn, OR
Cadillac DTS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2018
Oil Change
I found the service to be very good and thourl, with a list of things that may need attention in the near future.
It took a little longer than say Jiffy Lube, but I like that fact that they checked everything.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 06/07/2018

It was a pleasure to work on your Cadillac . Thank you for the positive write up.


RE
Richard E.
Woodburn, OR
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Richard said that he likes the way he's treated by the staff . They are honest and fair. He really appreciates working with Michael and he is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

MG
Manefa G.
Woodburn, OR
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Manefa said everything went well and it was quick.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Oregon
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Cindy said she was able to get in for service quickly. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Claude B.
Hubbard, OR
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Claude said the employees did a good job and he has no problems with this business.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Gervais, OR
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
David said he is pretty happy with them.
This review was collected via phone interview by Customer Research Inc.

VH
Victoria H.
Portland, OR
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Victoria said even though the business was busy they managed to still squeezed her in and she was thankful for that.
This review was collected via phone interview by Customer Research Inc.

VB
Valentine B.
Woodburn, OR
Ford Transit Connect
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Valentine said she was completely satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

DL
Dalia L.
Woodburn, OR
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great staff
Great and well trained staff. Will to take the time to sit and explain what is being done to your vehicle.

BB
Bill B.
Woodburn, OR
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Bill said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.