Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

576 Reviews

94% Would Recommend
Latest Review 1 day ago

Reviews


JS
Jerry S.
Woodburn, OR
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Best auto repair shop in town!
Best auto repair shop in town! Thank you to Mike and Larry for being persistent. Not every little problem is easy to track down. You guys were persistent and I appreciate that. Nice to have a shop in town that does quality work for a fair price. I will be back… Hopefully just for oil changes! But if I ever need anything you guys are the ones I count on. Thanks Jerry

DL
Dalia L.
Woodburn, OR
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
in And out the door in a timely fashion.
Professional and friendly staff.

IF
Irvin F.
Woodburn, OR
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Irvin said the service was fine.
This review was collected via phone interview by Customer Research Inc.

CS
Carole S.
Woodburn, OR
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Carole said they are on time do a nice job and are good to her.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Woodburn, OR
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Brandon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Woodburn, OR
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
OR
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Maria said the business's service was good and she is satisfied.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Woodburn, OR
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Gary said the business did a good job and took care of him and he's pleased with the work.
This review was collected via phone interview by Customer Research Inc.

MV
Maricela V.
Woodburn, OR
Chevrolet Silverado SS
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/25/2018
Worst service very unorganized
As I still have problems with it but no way I'll come back there.

DS
Denise S.
Woodburn, OR
Lexus IS 250
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Denise said they gave her good service.
This review was collected via phone interview by Customer Research Inc.

BP
Byrl P.
Woodburn, OR
Chevrolet Impala
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/24/2018 Category: Service
Byrl said the business has false advertising. He saw an add for $19.99 oil change and it ended up being $29.99. Although the service was alright. Due to that reason he would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ZS
Zina S.
Hubbard, OR
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Zina said the staff at this business treats everyone good. She is happy with their service.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Woodburn, OR
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Joe said the people are nice and they always see him on time.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Woodburn, OR
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Awesome service!
These folks understand customer service. They tell you what your car needs, give you an estimate. They even give you a ride home. If you have a fender bender, Jesus does an awesome job of making your car look like new. Michael knows his stuff and will be honest with you. All in all, they treat you like family. A great place to take your car!

CB
Claude B.
Hubbard, OR
Honda Accord Cpe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/20/2018
Bad estimate
The estimate for the work on my car was incorrect. You told me it would be around $300.00 and it was $350.00. No apology- just "oh we forgot to count something". Very shabby treatment for a long time loyal customer. You did let me use my $25.00 coupon but no senior discount and I paid full price for oil change even though I has a coupon for that as well.
Mike T. from Woodburn Carcraft Body Shop & Garage responded on 09/20/2018

Sorry to hear about your experience Claude. We try to make our estimates as accurate as possible . Int this case your water pump pulley was loose and had to be repaired . It did take an extra half an hour thats why there was an additional charge. It should have been explained better to you. I will have my service writer call and offer you a complimentary oil change . You are a loyal customer and we appreciate your business.


WH
Warren H.
Woodburn, OR
Kia Soul
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
Thoughts on Carcraft
I wasjust at Carcraft for an oil and filter change, but the job was handled quickly and efficiently. The price was reasonable.

CH
Catherine H.
Woodburn, OR
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great service
When my Ford F 150 needs serviced I take it to Woodburn Carcraft because I know that the staff will make time to see to my trucks needs. Even when they are busy and I have to make an appointment I know that the truck will get serviced as soon as possible. The staff is friendly and courteous.

Verified Customer
Woodburn, OR
Suzuki Aerio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Affordable Labor
Nice Repair Shop.

CK
Chuck K.
Woodburn, OR
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Chuck 2003 Buick Park Ave
Great Service and delivered on time with no problems

RK
Ralph k.
Woodburn, OR
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
SUPER SERVICE
The folks at Woodburn Car Craft not only care for my car, but also CARE ABOUT ME ! Bravo !