Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

1203 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.4418563/5Overall Rating 4.4418563/5Overall Rating 4.4418563/5Overall Rating 4.4418563/5rating 4.4418563
Original
Overall Rating 2.39535/5Overall Rating 2.39535/5rating 2.39535rating 2.39535rating 2.39535
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


SM
Sara M.
La Vista, NE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fantastic people and a lovely waiting area
From the moment I drove onto the lot, the people I encountered were friendly and helpful. It's a new location, so I got a bit turned around finding the service bay - one of the salespeople pointed me in the right direction. I was greeted promptly, my car taken back for service immediately, and my wait was brief.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/17/2019

Welcome to the Woodhouse Family. Thank you for th 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

DB
Denise B.
Omaha, NE
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service!
Very good service and completed in the time frame they stated for an oil change and tire rotation!
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019

Thank you for being part of the Woodhouse Family. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Verified Customer
La Vista, NE
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Good Business
I took my car in for an oil changed. The staff was friendly and helpful. The work took less time to complete than they told me it would, which is always nice. I had no issues.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019

Thank you for choosing Woodhouse Hyundai and for rating us 5 stars.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

EW
Edwin W.
Omaha, NE
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
review
friendly people
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

DH
David H.
Omaha, NE
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Had my routine service done at the new Hyundai Woodhouse in Sarpy County
Hey, great improvement over the old Hyundai off of Dodge Road. Somewhat far out. Felt I could take a little side trip to Offutt almost. Very friendly place to wait with good amenities.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/15/2019

We agree the new facility is a vast improvement from out temporary location. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

MW
Matthew W.
Omaha, NE
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Warranty Transmision Replacement
Woodhouse had my vehicle a couple extra days than first estimated. It didn't matter because they provided me a very comfortable loaner. They had it a couple extra days because of their attention to detail and making sure the work is done the first time. Great Job!
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019

Thank you for the 5 star survey. 

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

KW
Kim W.
Omaha, NE
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great service, too far from my home.
I liked the convenience of the old location.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019

Thank you for the 5 star survey. Sorry for the location problem.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

BJ
Bobbi J.
Omaha, NE
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Excellent service
The dealer was able to diagnose nad resolve my warning light in a timely and efficient manner.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019

We appreciate the 5 star survey. 

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

AB
Amanda B.
Omaha, NE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great Service!!!
All staff were helpful as I had my newborn with me!! Also wait time was reasonable for my services!
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019

Congratulations on your addition to your family! Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

RE
Ronald E.
Omaha, NE
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Professional and timely
Everything was great
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

MC
Mary C.
Omaha, NE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service
Ease of scheduling
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/11/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

DA
Douglas A.
Council Bluffs, IA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Excellent Customer Service
Woodhouse is the only place I buy my vehicles. The service they provide is outstanding!
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/10/2019

Thank you for being part of the Woodhouse Family. We appreicate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Verified Customer
Omaha, NE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
great service
They have friendly, competent service. They explain everything and complete in the estimated time that was stated.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2019

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

RB
Roger B.
Pawnee City, NE
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Fast and friendly
I was taken care of quickly by friendly and helpful personnel. The service is thorough and explained fully.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/08/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

DH
David H.
Omaha, NE
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2019 Category: Service
Had my routine service done at the new Hyundai Woodhouse in Sarpy County
While there are still a few things to finish up, the new Woodhouse Hyundai Sales and Service buildings in Sarpy county are great. The service is fantastic and the amenities for the waiting customers are outstanding.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/07/2019

Very happy to hear that you enjoyed our new facility, certainly a change from our previous temporary location. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Verified Customer
Omaha, NE
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Great service and fast!
Great service and fast!

LC
Lisa C.
Omaha, NE
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
friendly
Our experience with all the sales and service staff has been very good. Very friendly and understanding of our needs.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/07/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Verified Customer
Omaha, NE
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Realistic Service
The amount of time and consideration of the personnel were much appreciated!
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2019

Thank you for you for the  5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Verified Customer
Omaha, NE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Courteous representatives
Courteous service representatives. Complete services.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2019

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

JM
Jason M.
Omaha, NE
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Excellent service
Came in for an oil change, was in and out in no time.
John P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2019

Thank you for the 5 star survey

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com