Woodhouse Hyundai of Sioux City


Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

191 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5rating 4.7142871
Original
Overall Rating 1.28571/5rating 1.28571rating 1.28571rating 1.28571rating 1.28571
89% Would Recommend
100% Business Response
Latest Review 5 days ago
Roxann C. on 02/14/2018
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"The people"
Very efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 03:48 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 02/14/2018

Thanks a lot for the 5 star review!  We look forward to seeing you again soon!!!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Sundra P. on 02/13/2018
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"Quality "
Loved that after the service my car was washed!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 05:43 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 02/14/2018

Thanks for the 5 star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 02/07/2018
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"Good service"
Good job
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/07/2018 11:25 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 02/07/2018

Thanks a lot for the 5 Star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 02/01/2018
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"Great service experience"
I took my 2018 Sonata in for its first oil change/check-up, and it went great. I was in and out of there in about 45 minutes, which was exactly the timeframe my service associate told me it would be.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/01/2018 10:22 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 02/01/2018

Thanks a lot for the 5 star review!  We appreciate the feedback and look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Nancy E. on 01/27/2018
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"Very helpful "
I forgot to check out my battery I like carwash
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/27/2018 07:27 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/29/2018

Thanks a lot for the 5 star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Joseph M. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/23/2018 09:20 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/23/2018

Thanks a lot for the 5 Star review!  We appreciate it greatly!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Pat L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patrick Lichty"
Great service employees
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 06:52 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/18/2018

Thanks a lot for the 5 star review.  We appreciate it greatly and look forward to seeing you again.

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 01/13/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Meh"
It’s a business that is out to make money, remember that. They do not care about you, they care about the sale. They will make promises, and never fulfill them after the sale.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:43 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/15/2018

I am concerned by your comments and would love the opportunity to discuss them with you.  We definitly care about our customers but it appears that we fell short on your recent visit.  Please call or email me so we can see what we can do to improve.  Thank you for your time.   

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
David H. on 01/09/2018
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"Fast Friendly Service"
The quality of service can't be beat. They take the time to diagnose the problem and how to resolve it. I have been very pleased with the work done on my car. I wish they had a loyalty program for people who had work done. (should not be charged twice for the same diagnoses) with that being said I will still continue to take my Hyundai back for the work required for I know it will be done right the first time.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/09/2018 04:51 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/10/2018

Thanks a lot for the kind remarks!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 01/05/2018
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"Oil change and tire rotation"
As always service was completed in a timely manner and car returned nice and shiny :)
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 01/05/2018 10:20 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/09/2018

Thanks a lot for the 5 star review!  We appreciate it greatly!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Jacob W. on 01/03/2018
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"Timely Service on Cold Day"
My first oil change when well! It was very cold out and the service department was busy. They got my service done in a faster time than stated.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/03/2018 05:55 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/03/2018

Thanks for the 5 Star review!  We look forward to seeing you again...maybe when its a little warmer out!  lol

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Diane P. on 01/02/2018
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"Santa Fe service"
Very good service, location is difficult for me.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/02/2018 07:44 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 01/02/2018

Thanks a lot for the 5 Star Review!!  We look forward to seeing you again.

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Chuck P. on 12/24/2017
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"Organize "
Business runs good very organized
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/24/2017 04:05 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/26/2017

Thanks a lot for the 5 Star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Cassidy K. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic people, amazing service!"
Awesome service department and dealership!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/22/2017 06:19 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/26/2017

Thanks a lot for the 5 Star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Alice M. on 12/22/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Woodhouse "
The people are great! I love my vehicle & the buying experience was wonderful. However, I strongly dislike not being able to schedule an appointment for service. I was there for like an hour & 20 minutes for an oil change.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/22/2017 06:11 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/26/2017

Thanks for the review and constructive criticism.  We appreciate you taking the time to invest in a better product for us.  Next time you need an oil change call ahead and let us know so we can get you right in.  You can make an appointment for your Hyundai!!!  Thanks again and Happy Holiday's!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Arthur K. on 12/21/2017
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"Service at Woodhouse"
Service work is completed in a timely manner.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/21/2017 12:14 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/26/2017

Thanks for the 4 star review!!!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Roger D. on 12/13/2017
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"Always friendly and professional"
Once again the service was fast and efficient.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 11:56 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/13/2017

Thanks for the 5 star review.  We appreciate the positive feedback!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 12/13/2017
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"Nothing "
Nothing
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/13/2017 06:58 AM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/13/2017

Thanks a lot for the 5 star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Roxann C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great service writer
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 06:16 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/13/2017

Thanks a lot!!  We appreciate your kind remarks and 5 Star review!!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service people and the donut and coffee are a nice touch."
Very nice place and love our car. :)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 08:08 PM
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KIRK B L., Service Manager at Woodhouse Hyundai of Sioux City responded on 12/11/2017

Thanks a lot for the 5 Star review!  Glad you enjoyed the donut and coffee!!  We look forward to seeing you again.

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
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