Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

311 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
89% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


WH
William H.
Sioux City, IA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Emergency service
My Genesis went dark not anything worked. Towed to Woodhouse Sioux City that night. They had my vehicle ready to go the next day.
Great Service.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/14/2019

Thanks a lot for the 5 star review!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

MS
Midge S.
Wayne, NE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Service
Woodhouse Service took excellent care of my car when it had 3 recalls from
Hyundai.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/12/2019

Thanks a lot for the 5 star review!  We look forward to serving you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Sioux City, IA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
No Comment
No Comment
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/11/2019

Thanks a lot for the 5 star review!  We look forward to seeing  you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

LC
Lorene C.
Le Mars, IA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Excellent
Excellent service
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/11/2019

Thanks a lot for the 5 star review!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Arthur, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Thanks
They work hard to make sure everyone is happy with the service

Overall Rating 1/5rating 1rating 1rating 1rating 1
03/05/2019 Category: Service
Waiting
They do nothing in the sense of helping people out that live over 60 miles away. Waited over two hours for an oil change, would not accept appointments for an oil change.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/05/2019

Justin will be reaching out to you to discuss.  We definitly want to work with you on this and figure out a better way.  Thanks!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Dakota Dunes, SD
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great Service
Very polite and fast
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/04/2019

thanks a lot for the 5 star review and nice comments!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Sioux City, IA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Xxx
Xxx
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/27/2019

Thanks a lot for the 5 star review.  We look forward to your return!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Sioux City, IA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great services
Always awesome!!
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/20/2019

Thanks for the awesome review!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

Verified Customer
Sioux City, IA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Good
Good service
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/18/2019

Thanks a lot for the nice review!  Let us know if there is something we can do to get a 5 star review!!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

WS
William S.
Dakota Dunes, SD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service Department
The staff was very helpful and friendly and ready to help you with your needs and requests.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/18/2019

Thanks a lot for the 5 star review!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

RM
Ryan M.
Sioux City, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Fantastic service!
Service work that I recommended was completed in a timely order and I receive my vehicle back the day I was told!
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/18/2019

Thanks for the 5 star review and the nice comments!  We look forward to seeing you again! 

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

RC
Roxann C.
Irwin, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
The helpfulness and the confidence in the workers
This place is terrific.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/11/2019

Thanks a lot!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

MB
Marlin B.
Dakota Dunes, SD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Fast
Everything went well and they were all friendly .
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/07/2019

Thanks a lot!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

MB
Michael B.
Sioux City, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Organized
Was referred to Woodhouse by car expert bro in law and a good client. Initial purchase experience was first rate and efficient. My first scheduled service experience was equally fine. Great communication and very accommodating.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/31/2019

Thanks for the 5 star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

NK
Nicholas K.
Sioux City, IA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2019 Category: Service
I have no comments
I have no comments
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/28/2019

Thanks a lot for the reivew!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

RW
Raija W.
South Sioux City, NE
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Trustworthy
Each time we have had any vehicle serviced at Woodhouse we have been very satisfied. They are courteous and prompt and do a great job.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/23/2019

Thanks a lot for the 5 star revieww.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

DP
Darrell P.
Alta, IA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Survey summary
Always have had great experience with sales group and car maintenance. Areas. Drive up w/no appointment is great service.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/21/2019

Thaanks a lot for the 5 star review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

DB
Duane B.
Sioux Center, IA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
NONE
NONE
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/16/2019

Thank you for the 4 stary review.  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com

JH
James H.
South Sioux City, NE
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
Had a bad battery and they got me right in. Shuttle gave me a ride home. About an hour later they called and car was done. Under warranty, so battery didn't cost me anything. I will definitely use this service again. Love the Hyundai line of cars.

Verified Customer
Sioux City, IA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly service
On time, good price.
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/15/2019

Thanks for the 5 star review!  We look forward to seeing you again!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com