ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review about 2 hours ago
JULI S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
My parents brought the car in for me while I was out of town and they brought it in before my appointment and World Class got my car in early. They are always professional and trustworthy.
Vehicle: Toyota Corolla
Service Date: 11/16/2017
Review Created: 11/20/2017 07:40 AM
Shantez M. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Shantez said there was a problem that they didn't tell her about.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/05/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
James Y. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said Jeremy was good to work with. They put his fuel filter on correctly. James will be returning within a few weeks for additionally repairs.
Vehicle: GMC Envoy
Category: Service
Service Date: 11/01/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Christopher M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Loretta. She said she is satisfied with the service. It was fast and very easy.
Vehicle: Dodge Dart
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
KATHY H. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your willingness to accommodate your customers' schedule."
Thank you for your service.
Vehicle: Subaru Forester (Natl)
Service Date: 11/04/2017
Review Created: 11/08/2017 10:44 AM
BRIAN M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good folks"
Friendly , attentive and polite.
Vehicle: Chrysler 300
Service Date: 11/07/2017
Review Created: 11/08/2017 02:53 AM
Antoinette B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Antoinette said the service staff was so friendly and nice. They apologized for a miscommunication on fixed her issue up right away.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
DAN W. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable"
Once again, work performed on our vehicle was completed in a timely manner and priced as quoted.
Vehicle: Nissan Frontier
Service Date: 11/02/2017
Review Created: 11/05/2017 08:22 AM
Jane R. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jane said the staff took good care of her.
Vehicle: Chrysler Town & Country LWB
Category: Service
Service Date: 10/25/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
DAN W. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frontier update"
Honest assessment; fair prices; timely service
Vehicle: Nissan Frontier
Service Date: 10/27/2017
Review Created: 10/30/2017 11:31 AM
MARLOW A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on our 2013 Mercedes"
We were very pleased with the service we received when we had our car in for service.
Vehicle: Mercedes-Benz C300
Service Date: 10/11/2017
Review Created: 10/17/2017 03:33 PM
CHRISTINA G. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
Super quick repair time, friendly customer service, willing to work with you on payment plan!
Vehicle: Jeep Liberty
Service Date: 10/05/2017
Review Created: 10/06/2017 06:49 AM
Josip B. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Elvis. He said this business always does good work for him. They work on all his families vehicles. He stated that he loves and approves of them.
Vehicle: BMW 745Li
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Amanda W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amanda said they inspected her vehicle to make sure it is safe and sound. If anything goes wrong in a couple hundred miles they will notify her of the problems.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 09/13/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
SUE K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Tires"
I never thought about buying tires at World Class Motors. I normally think about the tire chains, but at my last oil change Jeremy mentioned I was going to need new tires and said he could give me a quote. Since I had a little time before I needed them I did some research on the 4 different sets he gave me. WCM was a little cheaper on the tires and it's always a plus to support Local Shops. It had been a couple months before I was ready to purchase, so I went in and talked to Jeremy about the quote. I was all prepared for the price to have gone up, but it actually went down a few bucks and on top there was a $70 manufacture rebate. Big + for me. On the day I dropped my truck off to get he work done Jeremy asked me for my email address and he would submit the rebate for me. I dropped truck off at 9:00 and by 9:24 I had received a confirmation email from Manufacture about the rebate. Thank you for the Great price, wonderful tires and taking care of the rebate.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/13/2017
Review Created: 09/14/2017 01:52 PM
Patrick P., Service Manager at World Class Motors responded on 09/14/2017

Todd,  Thank you for the kind words.  We always try and help when we can.  The added bonus of a tire rebate is always a plus.  We also recovered the missing golf ball from the spare tire for you while we were checking it out as well. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
TONY R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am very happy with the service & the repairs."
They have good people that take care of you.
Vehicle: Oldsmobile Intrigue
Service Date: 09/13/2017
Review Created: 09/14/2017 06:29 AM
Patrick P., Service Manager at World Class Motors responded on 09/14/2017

Tony,
  I am glad we are able to assist with keeping that beautiful Oldsmobile running.  Not many people have a 19 year old car with 30K miles on it, and not a spec of rust. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Alexandria Y. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alexandria said the staff was fast. They fixed her window and some other issues she needed fixed. She appreciates them doing that.
Vehicle: Saturn Ion
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jane R. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jane said her brother owns this business. The employees always make sure to get her vehicle right in.
Vehicle: Chrysler Town & Country LWB
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Tiona B. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tiona said they did a good job.
Vehicle: Jeep Commander
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said the business did what was needed and they did it in a timely manner.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
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