Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

816 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5rating 4.625
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Cumberland Furnace, TN
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Exceptional
Everyone in the Hyuandai Service area is Great! I stopped in without an appt as I was having car issues. They were completely full, they made sure I was taking care of even thou they were unable to fit me in. Renee, Marvin & Angel .
My issue was greater than I was aware of as I had a nail in my tire, which could have potentially left me on the side of the road. Appreciate them !

Verified Customer
Clarksville, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Efficient
Effective

ET
Edwin T.
Clarksville, TN
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Excellent service as usual.

TJ
Thomas J.
Clarksville, TN
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service
I feel comfortable when I come there. And the service desk are great
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 03/13/2019

Thank you for your review!

Daniel Jenkins
Service Manager
931-648-4300

Verified Customer
Clarksville, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2019 Category: Service
Service issue
Love the sales staff. Service continuously disappoints me lately.
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 03/13/2019

I'm sorry you feel this way. I would love to have an oppritunity to fix this situation. Please feel free to contact me as soon as you can.

Daniel Jenkins
Service Manager
931-648-4300


JW
Jeremiah W.
Clarksville, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent customer service
Excellent service
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/11/2019

Thanks for your feedback Jeremiah! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

GS
George S.
Adams, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Friendly and Knowledgeable,they take good care of for the past 12 years. ------------- THANKS
THE BEST.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/11/2019

Thanks George! We appreciate your loyalty!! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

PS
Phillip S.
Clarksville, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Customer Service
I have never had a bad customer service experience with any specialist. Always friendly and efficient.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/08/2019

Thanks for your feedback Phillip! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

SC
Shelia C.
Clarksville, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Excellent customer care in Servive Department
Angel, the young man who waited on me was so polite, kind and respectful. This young man would be a good mentor or trainer for new hires.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/04/2019

Thanks for your kind feedback Shelia! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Adams, TN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Friendliness
Service and all people were great!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/04/2019

Thanks for your feedback! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Clarksville, TN
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Service department
Recommend the service department.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 03/01/2019

Thanks for your feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

CY
Cara Y.
Clarksville, TN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Friendly service
I always come to this dealership for my car services. Staff is always helpful.
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 02/27/2019

Thanks for your response!

Daniel Jenkins
Service Manager
931-648-4300

DK
Darlene K.
Clarksville, TN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Great Service
I appreciate that you are not pressured into purchasing any of the recommendations and that they discuss it with first.
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 02/27/2019

Thanks for the survey! We really appreciate your response!

Daniel Jenkins
Service Manager
931-648-4300

BV
Brian V.
Indian Mound, TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
nice people and quick
nice people
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 02/27/2019

Thanks for the survey! We really appericate your response!

Daniel Jenkins
Service Manager
931-648-4300

JF
Johnathan F.
Erin, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
I enjoyed my time
I loved the service here! I enjoyed having Tyler Hawks help my wife and I get the car I family needs and loves! Tyler was so helpful and helped us at ease. He was with us all the way. He helped us join the family!

Verified Customer
Clarksville, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Quick Sufficient Service
Good
Daniel J., Service Manager from Wyatt Johnson Hyundai responded on 02/25/2019

Thank you for your survey! We really apperciate your input!

Daniel Jenkins
Service Manager
931-648-4300

Verified Customer
Clarksville, TN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Always Great Service
We always get exceptional service with a smile here. Marvin is awesome. We always get in and out with minimum wait time.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/20/2019

Thanks for your feedback! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

KY
Kijaune Y.
Fort Campbell, KY
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
The customer service I receive from the service area
the customer service I receive from Angel Mussa is beyond anything I ever would of expected. The professionalism and attention to detail that he excretes is the reason I choose to come back.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/18/2019

Thanks for your feedback Kijuane! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

LW
Lynn W.
Clarksville, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service!
Walk-in to check/replace two light bulbs. Angel was able to work me in quickly; got my car fixed in about 35 minutes and he even got my car washed! Thanks for great service!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback Lynn! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

AH
Ashanti H.
Clarksville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer service and technicians are great!
Thank you all for working together as a team and doing very well on my car!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback Ashanti! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120