Wyatt Johnson Hyundai


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

375 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
90% Would Recommend
100% Business Response
Latest Review 2 days ago
Sara J. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a positive experience "
I’ve always had a positive experience. Angel is awesome!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:06 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/19/2017

THANKS FOR TAKING THE TIME TO COMPLETE THIS REVIEW. YOUR FEEDBACK AND YOUR BUSINESS IS VERY IMPORTIANT TO US. THANKS AGAIN

DWAYNE

Barbara A. on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Angel Massa was great and friendly. I will call him from now on.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:57 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/18/2017

THANK YOU FOR THE GREAT SURVEY!

Jacob H. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Alignment and oil change "
Good work but an issue arose a month later
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:45 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/16/2017

Thanks for the feed back. someone from out staff will contact you on the new issue that arose after your visit.


Junior W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"like doing business there"
Marvin helped us and was very polite
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:38 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/16/2017

THANK YOU FOR THE GREAT SURVEY!

Kelly C. on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very satisfied with the service to my automobile.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:17 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/16/2017

THANKS FOR THE GREAT 5 STAR REVIEW

Daryal C. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The quality of the people and the quality of the service. "
Very good job and am very satisfied with everything that was done.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 03:15 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/14/2017

THANKS FOR THE GREAT 5 STAR REVIEW.

Brett I. on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Got my vehicle in at the scheduled appointment time. Quality service and friendly, knowledgeable staff.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:38 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/13/2017

THANKS FOR THE GREAT  REVIEW.

Natasha H. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
A+
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:28 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/13/2017

THANKS FOR THE GREAT 5 STAR REVIEW.

Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Always have a positive experience at Wyatt Johnson.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/11/2017 08:47 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/13/2017

THANKS FOR THE GREAT 5 STAR REVIEW.

Daniel B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service director is awesome "
.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 11/07/2017 12:47 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/08/2017

Thanks for taking the time to post this great review. your feedback is so importiant to the suscess of our business.

thanks again
Dwayne

RICHARD L. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything"
very good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 01:57 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/07/2017

THANKS FOR TAKING TIME TO POST THIS REVIEW.

WE REALLY APPRICATE THE 5 STARS AND THE KIND COMMENTS.

Verified Customer on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai"
-
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/03/2017 07:51 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/05/2017

Thanks for taking the time to post this great review. your feedback is so importiant to the suscess of our business.

thanks again
Dwayne


 

Betty D. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service in a timely manner from everyone in your Service Dept."
Absolutely Outstanding
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 11:26 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/05/2017

Thanks for taking the time to post this great review. your feedback is so importiant to the suscess of our business.

thnaks again
Dwayne

Sheila L. on 11/01/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Some days you’re the windshield, some days you’re the bug."
Not the best service visit, waited 3 hours for an oil change and a brake switch replacement. Hopefully will go better next time.....usually my service visits are much shorter.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/01/2017 02:37 PM
Stacy S., DPSM at Wyatt Johnson Hyundai responded on 11/03/2017

Thank you for making the time to fill out the survey and share your experience. We will be sharing your experience with our management team to improve our processes.
We apologize for the inconvenience.

Clarrissa D. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy service"
I was really impressed about how quickly the work was performed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/01/2017 09:40 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/01/2017

Thanks for taking the time to post this great review. We appreciate you and your business.

Verified Customer on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people in service are great"
My appointment was at noon I got there at 11 am I was done by noon no complaints
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 05:17 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 11/01/2017

Thanks for taking the time to post this great review. We appreciate your and your business.

James W. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent as always
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 01:00 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 10/31/2017

Thanks for taking the time to post this great review. We appreciate your and your business.

PEGGY C. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff fast service"
Great service department
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 10/30/2017 02:07 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 10/31/2017

Thanks for taking the time to post this great review. We appreciate your and your business.

Patrick H. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating and Friendly Staff "
👍🏻
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/30/2017 06:54 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 10/31/2017

Thanks for taking the time to post this great review. We appreciate your and your business.

Mary S. on 10/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Angela Masse in service"
Angel is always doing whatever it takes to keep the service department hustling like a well oiled machine. Multitasking, ensuring customers are well taken care of, while getting the most value for money spent. There is none other like him. It is a valid and true statement: Angel Massa is why I bring my car to Wyatt Johnson Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/28/2017 08:29 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 10/31/2017

Thanks for taking the time to post this great review. We appreciate your and your business.

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