Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

919 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.7272755/5Overall Rating 4.7272755/5Overall Rating 4.7272755/5Overall Rating 4.7272755/5rating 4.7272755
Original
Overall Rating 2.36364/5Overall Rating 2.36364/5rating 2.36364rating 2.36364rating 2.36364
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DL
Debbie L.
Clarksville, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change
Problems with our oil is going to in our vehicle. Hyundai was contacted.

Verified Customer
Clarksville, TN
2012 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
N/A
N/A

JF
Jo F.
Clarksville, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great Service Dept.
The Service Department was 100% efficient ! I had an appointment at 8:00am and my vehicle was serviced on time. The entire appointment took less than an hour and all employees I had conversations with were very polite and nice. Thx for the great service!

Verified Customer
Clarksville, TN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great staff
Always get great service here.

JR
Jane R.
Paris, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Professional employees, comfortable waiting area with free coffee, snacks and bottled water.
As above

CM
Cicly M.
Clarksville, TN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service made great
I had the pleasure of having my car serviced for the first time at a dealership. Everyone was friendly, I felt welcomed, and I could tell that everyone works well together. I will be coming back again for great service. Thank you Wyatt-Johnson and employees!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/12/2019

Thanks for your feedback Cicly! We look forward to seeing you again in the future!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

FL
Frank L.
Clarksville, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Recall Work
Great service department, honest.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/10/2019

Thanks for your feedback Frank! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Springfield, TN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2019 Category: Service
Hyundai Santa Fe service
Friendly staff and timely service.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/07/2019

Thanks for your feedback!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Clarksville, TN
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Excellent service & amazing customer care
They saved me money and took care of my car like it was their own.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/06/2019

Thank you so much for your feedback! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

DH
Donald H.
Clarksville, TN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Best service ever.
Have been using Wyatt Johnson since 2011, this is my my second Hyundai. Marvin, Renee and Angel are GREAT service Reps. The others are great too, cannot recall their names.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/05/2019

Thanks for your feedback Donald! We appreciate your loyalty! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Clarksville, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Good Service
Thanks Wyatt Johnson
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/05/2019

Thanks for your feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

CM
Carrie M.
Clarksville, TN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service & Great People
I'm glad I decided to bring my new vehicle to the dealership for all of my car maintenance needs. Wyatt Johnson has very friendly employees that go out of their way to take their time and answer any questions you may have. They also have a great waiting area with snacks and water provided for customers. They get the work done quickly and efficiently and get you back out on the road.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/05/2019

Thank you so much Carrie! We appreciate your kind feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

KM
Kaitlynn M.
Clarksville, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Amazing Service
This was my first time at WJ and I will definitely be taking my car there for any issue I have. They were super friendly and quick. They advised it would take 6 hours to get the recalls on my car fixed but it only took 3. Very pleasant experience. Thanks again.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/03/2019

Thanks for your feedback Kaitlynn! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
San Bernardino, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Excellent Customer Service
I was from out of town and needed an oil change before driving back home. They were booked but told me to come in. They got me in and out in a short period of time. The staff was very friendly and helpful
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/03/2019

Thanks for your feedback! We hope to see you again in the future if you are ever in the area! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

AB
Anthony B.
Trenton, KY
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Good Job again
Service writer Angel did a great job. Oil change and tier rotation done on time car wash was perfect touch. Great job by all.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 06/03/2019

Thanks for your feedback Anthony! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Clarksville, TN
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Happy customer
I am always treated professionally and kindly.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 05/30/2019

Thanks for your feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JB
Jimmy B.
Clarksville, TN
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Staff is great
I enjoy going to this dealership because the staff here is great. They are always friendly and take care of me there.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 05/30/2019

Thank you so much Jimmy! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Adams, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Quick service
Had engine light come on and car shaking.
Was able to drop off car and repaired a lot quicker than they estimated.
Thank you!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 05/30/2019

Thanks for your feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JA
John A.
Clarksville, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Great Service!
All my expectations were met.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 05/30/2019

Thanks for your feedback John! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

TM
Tammy M.
Hopkinsville, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Very professional
Great service and friendly service staff
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 05/29/2019

Thanks for your feedback Tammy! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120