Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

799 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5rating 4.625
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


KY
Kijaune Y.
Fort Campbell, KY
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
The customer service I receive from the service area
the customer service I receive from Angel Mussa is beyond anything I ever would of expected. The professionalism and attention to detail that he excretes is the reason I choose to come back.

LW
Lynn W.
Clarksville, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service!
Walk-in to check/replace two light bulbs. Angel was able to work me in quickly; got my car fixed in about 35 minutes and he even got my car washed! Thanks for great service!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback Lynn! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

AH
Ashanti H.
Clarksville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer service and technicians are great!
Thank you all for working together as a team and doing very well on my car!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback Ashanti! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

LP
Lynn P.
Waverly, TN
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Tailored Customer service and support
My Blue Link was a complex technological phenomenon. Mac Anderson was highly professional and made certain that I was informed throughout the entire process. We were able to resolve my problems. I am very satisfied and would recommend this dealership.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback Lynn! I am glad we were able to assist you with you Blue Link. Let us know if you ever need anything in the future! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

GG
Geralyn G.
Clarksville, TN
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
You treat people with respect.
My daughter's brought my vehicle in as she uses it for work as her vehicle is down. I watch her boys during the week. She is an employee of Wyatt-Johnson. Just so grateful for your great service, kind people and quality and integrity. Seems that's getting to be more and more of a rarity in this world. Thank you!!!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thank you so much Geralyn!! We appreciate your kind words!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Clarksville, TN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Fast service
On this visit I was able to call in and get an apppontment in a short amount of time and oil change was done in about an hour. And it was always great to see my favorite service team.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/15/2019

Thanks for your feedback! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JV
Jochelle V.
Clarksville, TN
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
As always great friendly and professional staff. I love coming here.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/14/2019

Thanks for your feedback Jochelle! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

NH
Natasha H.
Elkton, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great Staff!
Great Staff and Great Service!
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/14/2019

Thanks for your feedback Natasha! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Dover, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Recall Service
Recall Service was completed with no charge incurred.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/12/2019

Hi -I apologize about your experience when calling into our dealership. I will be sure to address your concerns with our management team so this doesn't happen in the future. I hope you will give us another shot and if you ever have any questions please feel free to reach out to us directly. Thank you! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

MB
Mary B.
Clarksville, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Easy to deal with
My father bought an 05 Chevrolet Colorado from the Hyundai dealers used lot. Our Salesman, Delmar Moore, was polite and professional. We got a solid deal, especially considering some special circumstances. The customer service was top notch. Any issues we had were dealt with quickly. Any questions we had were answered quick as well. An overall pleasant experience.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/12/2019

Thanks Mary! We appreciate your business and I hope you enjoy your Colorado! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JF
Joe F.
Nashville, TN
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Professional, friendly service
I can't be happier with my dealings with this dealership. I drive from Nashville to Clarksville for them to service my vehicle. On this visit, they encountered some unexpected issues that cropped up after the original service was complete. It took a week for them to figure out the problems and correct them, and since these were problems I did not have before I brought the car in for service, it was repaired at no charge to me. They also provided me a vehicle to drive during the repair.
Everyone there is friendly, helpful and very knowledgable. Marvin Landry did a great job managing this repair job for me, with a special thanks to Katherine Cannata for getting the ball rolling.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/12/2019

Thank you so much Joe!! We truly appreciate your patience while we fixed your vehicle. Please feel free to reach out to us if you ever need anything in the future. Thank you!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

MP
Maria P.
Clarksville, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Clean
Great customer service, very friendly, great communication, very knowledgeable associate
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/11/2019

Thanks for your feedback Maria! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

FW
Forjpah W.
Fort Campbell, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2019 Category: Service
It’s not, it’s just ok
Good service and fairly competitive pricing
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/11/2019

Thanks for your feedback Forjpah! I hope you will give us another shot at earning your business in the future. Let us know if you have any questions. Thank you! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

PF
Pearl F.
Clarksville, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Review
Always friendly and know what needs to be done
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/11/2019

Thank you so much for your feedback Pearl! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

CS
Carlos S.
Clarksville, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2019 Category: Service
Attention and cordiality
place is good and also attention. Service personnel is very attentive.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/11/2019

Hi Carlos- I am so sorry that your Sonata is still having issues. We would love to speak with you to try to resolve this. Please feel free to reach out to our Service Manager, Daniel Jenkins, at 931-648-4300. Thanks! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

Verified Customer
Adams, TN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Satisfied
Timely repair completed on vehicle during my work hours.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/08/2019

Thanks for your feedback! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

MP
Mary P.
Ashland City, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great Dealership
I bought my Hyundai at Wyatt Johnson and have always come there for all the service work. They tell you exactly what to expect and what is needed for the next service required. They check for any recalls. I feel I am in good hands with this dealership.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/08/2019

Thanks for your feedback Mary! We appreciate your business!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JF
James F.
Clarksville, TN
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great and polite service
Great and polite service
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/07/2019

Thank you James! We appreciate your business! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

JC
Jacqueline C.
Russellville, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great service
Outstanding
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/07/2019

Thanks for your feedback Jacqueline! 

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120

EH
Eric H.
Clarksville, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Fast and a good Job
This time was much much better! In and out fast and everything was done right.
Joanne C., Digital Marketing Manager from Wyatt Johnson Hyundai responded on 02/07/2019

Thank you so much Eric! We appreciate your feedback!

Joanne Conn
Digital Marketing Manager
Wyatt Johnson Automotive Group
931-245-1120