Over 20 years ago I walked into Eastgate Shell for the 1st time. As a female, my question to them was
- “ I’m looking for a place to work on my car where I won’t feel like I’m being taken advantage of and a place I can trust they will do what’s needed - and not more. Is this the
place ?” A man in the waiting area (whom I had not seen) said “Ma’am, if that’s what you’re looking for, this is the place.” And my husband and I have been buying gas and getting work done since then.
They take care of us, Itrust them and their work implicitly and I have recommended them to many friends
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*** UPDATE… THIS IS MY SECOND REVIEW… LACEY AUTO CARE ARE EXCELLENT!!!! (This is my second time getti
ng amazing service on my vehicle) I had another problem with my car and once again they went above and beyond to find the issue and fix it!!! I have never had an experience with ANY BUSINESS that has the customer service and sincerely CARES about their customers the way they do! I feel extremely safe knowing that they are taking care of my car!
** (My first review) They went above and beyond to get my car safe! My car had to be towed there and my starter had gone. After speaking with the owner and expressing how important it is that I have my car everyday because I am extremely sick and I have medical appointments everyday, he had it fixed in less than 21 hours of receiving my car. When I went to pick up my car, the owner, Drew, was an absolute sweetheart! He noticed my front passenger hubcap was missing and when I told him I had the new one in the trunk. Not only did he put the hubcap on my car, he also checked all of my tires and filled them with air. Everyone there is extremely extremely knowledgeable and I definitely recommend if you need an honest, reliable, intelligent, caring mechanic, that you don’t go anywhere else except LACEY AUTO CARE! I will never go to another mechanic ever again!! Thank you for everything you guys have done! I’ll definitely be referring anyone I know who needs a mechanic to LACEY AUTO CARE! ❤️
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Since my break line was somehow rotted Eric was able to diagnose the location of the problem in very
little time and repair it within a d as y and for a very reasonable price! Eric is a very personable gentleman and obviously extremely skilled,!! I’ve found my mechanic! Fair, quick and reasonable!!!! 😊👍👍👍
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The service there is very professional and friendly they gave me a lot of information on what I neede
d to know we're very willing to help with all my questions
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Discussed every aspect of the problem, called with the problem found and fixes. Was fast, thorough an
d very professional. Very happy with end results.
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