I always feel completely confident that my car will receive excellent service and that it will get on
ly the repairs it needs. Also, 408 Trans and Auto has been very good at letting me know if a potential problem is about to happen with one of my car's systems. They are honest and you can feel confident, especially if you are a woman, in taking your car to them.
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Visiting DC from Indiana. Transmission failed. Picked metro from AAA and good reviews. Omar was fanta
stic, called to give me updates every couple hours. I felt the diagnosis was accurate and priced fairly. Car was repaired in one day and drove it back to Indiana with no issues.
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Brian's did warranty work on my car. They installed new timing chain and it broke within 300 miles. F
aulty parts. When the chain broke it caused further damage to the engine. Jesse worked relentlessly on the engine and had to tear it apart three times to replace more parts. It took some time to take care of the problems. I got it back two days ago. I have only driven it to Lapeer and back so far, but it appears to be running ok. Honestly I'm a little scared to go to far until I drive it more. I'm sure it's fine. I just need to get my faith back in the car. I commend Jesse, Julia and owner Mike for sticking with it and spending hours getting it right. Also under complete warranty. No charge to me at all.
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Honest Mechanics are usually rare; the team at Konso kept me informed, asked questions prior to repai
rs, and made it work! The Lady & Gentlemen are all professional and polite!
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