Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

767 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago

Reviews


RW
ROBERT W.
Cartersville, GA
Honda Accord Wgn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Employee's are great
Everyone is always great

JL
JACK L.
White, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Great Service
These guys take great care to make sure your car is road ready! Customer service is excellent and reasonable cost.

MP
MIKE P.
White, GA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
The great staff.
The staff and service is the best in town.

SS
Spencer S.
Cartersville, GA
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019 Category: Service
Spencer said the business was pretty good. They did a diagnostic on the vehicle and were very helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cartersville, GA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Fast, friendly, quality service.
I took my wife’s car for an oil change and had some questions regarding my truck. As always, the staff at Hughes provided fast, friendly, quality service. They also took the time to discuss options to fix my vehicle. I’ve been going to Hughes for years and will continue to do so. You can always trust and rely on them like friends.

Verified Customer
Cartersville, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest, quality work
They do an awesome job getting parts for our 17 yr old pick up and doing what is needed to keep it running smooth and safe. Great work for a fair price!

Verified Customer
Cartersville, GA
Kia Soul
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/20/2019
Took FOREVER
It took literally hours (3+) for them to change my oil. I was also supposed to get the tires rotated. That could not be done because they lost the lock to remove my tires.

JC
JACK C.
Cartersville, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Great Team
The true WOW factor, of customer care. This is the place you can trust your car to we even feel comfortable with my wife going in knowing the will not sell her anything that she doesn’t need. Fast, friendly, and professional, fair and reasonable prices and they stand behind their work.

DA
DEBRA A.
Rydal, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great Work, Reasonable prices
Always get great work, fantastic prices, an repairs are done in a very timely manner. Staff always stays in touch and are very honest. I do not trust anybody but Hughes Automotive to do my repairs and I am always happy with them.

DM
DAVID M.
Cartersville, GA
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Great Job
Hughes did another great Job on my car and all the people working there are great.

LJ
Latoya J.
Cedartown, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Latoya said they are very professional, walked her through everything and if anything wrong with the vehicle, they let her know and also how long it's still good for.
This review was collected via phone interview by Customer Research Inc.

JM
Jarred M.
Cartersville, GA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Jarred said the business does good work quickly at a decent price.
This review was collected via phone interview by Customer Research Inc.

MQ
Mario Q.
Cartersville, GA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Mario said every time he goes in for service the employees let him know extra information about future problems he may have.
This review was collected via phone interview by Customer Research Inc.

LE
Lawson E.
Adairsville, GA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Lawson said the employees treated him like a gentlemen. They provided good service. They provided the best work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
White, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
The service we have received has been excellent
Great service. Sales people are friendly and courteous.

AC
ALFRED C.
Kingston, GA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Helpful folks and good service
I know I can depend on good service at Hughes Automotive. I am told when there is a problem or when one might be developing. However, there is never any pressure to contract for repairs. I also have a special medical need that the Hughes folks help me with. I can leave one of my three vehicles on a day when I have my dialysis treatment and I am given a ride to the dialysis center and then am picked up after my treatment. It's a big help.

JL
JENNA L.
Kingston, GA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Honest work
My son was able to bring his car in on a Friday morning and leave with it repaired that evening. He had to have his radiator replaced and it was very difficult for them to get to, but they got it done same day.

CO
CYNTHIA O.
Cartersville, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
The Best Place to Take Your Car
Hughes is wonderful. They are honest and they do good work. The waiting room is clean, neat, and comfortable.
I would recommend Hughes to anyone.

RH
RENEE H.
Cartersville, GA
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
oil change
Great service, comfortable space to wait.

KN
KENNETH N.
Cartersville, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
service coffee bathroom clean
always clean people are nice fair prices let you know about how long it will take