Took my car there for an oil change. Got an appointment next day. They were honest in telling me what
I needed and how I had time to do it. I appreciated that.
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Thank you all so much for helping me. I trust you with my car and I thank you for being kind and cour
teous. I highly recommend this Auto Repair Shop to everyone! Thanks again and God bless!
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Highly recommended for integrity & excellent customer service
I've had the absolute best customer service from this establishment. Initial visit was for an oil cha
nge and an issue was uncovered when they did an overall check of my vehicle. An estimate was requested and provided same day-straight up information and no upselling to be had. It took me a couple of weeks to schedule the necessary repair (that was on my end, not theirs) and from contactless drop off to in-person pick up of the vehicle I could not be more satisfied. The work was done as promised (and actually ahead of schedule) and I even received an after-service text, inquiring if everything was performing as expected. Thank you to Thaer and the lads for your exceptional customer service and the quality work you perform.
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The team at Payson tire Pro explained everything in detail prior to doing the work. The work was done
as explained on time. Their prices are amazing.
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From the guys at the front desk to those working in the garage, the staff was friendly and patient wi
th all my questions.
They gave an honest assessment and didn’t sell me more than I needed.
Bonus points for providing a loaner vehicle so my workday wasn’t disrupted!
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I am an older woman that would be a prime target to take advantage of however because these are hones
t mechanics this didn't happen.
This has been the best service I've ever received from any garage.
If you're in Burkburnett or Wichita Falls Tx. I highly recommend Burk Light Truck and Automotive Repair not only are they honest but they're all ASE certified.
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