Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

162 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


CM
chris M.
Ypsilanti, MI
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Spoke with Chris. He said he has had service done with this business several times, and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

JT
JOSEPH T.
Ann Arbor, MI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
The personal service. The awesomeness of repair. Extremely high quality work.
I truly appreciate the personal service. The staff goes out of there way to guarantee satisfaction. The high quality, professional work is awesome.

TS
Tom S.
Ann Arbor, MI
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Tom said the staff was very friendly and warm. The business is reasonably priced.
This review was collected via phone interview by Customer Research Inc.

BV
BETH V.
Ypsilanti, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Utmost attention to service.
I've been going to Lou's for ages. I started out with a transmission repair. I found Lou to be very knowledgeable & fair. After that i just kept coming back!

Verified Customer
Ann Arbor, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Great service
Dan was great with communication and efficiency. He was able to work on my car right when I dropped it off and was very accessible over the phone updating me and answering questions.

PM
Phillip M.
Ann Arbor, MI
GMC Vandura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Phillip said that the place does a good job.
This review was collected via phone interview by Customer Research Inc.

PA
PETER A.
Ann Arbor, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
An honest shop!
I really appreciated my first experience at Lou’s. They are very honest and do great work there!

JH
Jerry H.
Ann Arbor, MI
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jerry said his vehicle was there for almost two weeks but the work was good.
This review was collected via phone interview by Customer Research Inc.

CO
CHRIS O.
Ann Arbor, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
First-rate Service 😎
Lou's Wolverine Transmission has always taken excellent care of my "babies" (my cars). Professional & friendly service. 😎😎📸

BT
Brian T.
Michigan
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Brian said Dan was very accommodating, he properly diagnosed his vehicles issues and was able to save him money.
This review was collected via phone interview by Customer Research Inc.

DL
DANIEL L.
Ypsilanti, MI
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Great service at fair price
I've used Lou's for a while and they've always been fair. They beat most others prices and they do a good job. Never had any issues with them, they do high quality work and get things done quickly.
Dan C. from Lou's Wolverine Transmission responded on 01/29/2019

Thank you Daniel for the great review and business! 

Dan Caincross | Managing Partner
LOUS WOLVERINE TRANSMISSION
Phone - 734-663-3314
Email - DANWOLVERINE16@GMAIL.COM

AK
Adam K.
Ann Arbor, MI
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Adam said the business did the work as quickly and properly as possible.
This review was collected via phone interview by Customer Research Inc.

GM
Garrett m.
Ann Arbor, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Garrett said the employees were friendly, fast and got the job done at a decent price.
This review was collected via phone interview by Customer Research Inc.

CD
CAMERON D.
Ann Arbor, MI
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Dan is easy to communicate with and he’s honest.
Lou’s is a great independent repair shop. The owner, Dan, is very responsive to customers needs. They provide quality service at fair prices.

LP
Lance P.
Ann Arbor, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Lance said the staff has great customer service.
This review was collected via phone interview by Customer Research Inc.

MS
MATTHEW S.
Ann Arbor, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Transmission rebuild
Great service. Always keeps you updated and will price out the fix at every stage. If competing prices are better, they will adjust to help you out. I would recommend this business hands down.

MS
Marilyn S.
Ypsilanti, MI
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Marilyn said the employees were very friendly. They were very conscientious. They were humane. They completed the work at an affordable price.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Ann Arbor, MI
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Josh said the employees were very friendly. They went out of their way to take care of his vehicle. They could not diagnose his vehicle.
This review was collected via phone interview by Customer Research Inc.

KD
Kelsey D.
Ypsilanti, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Kelsey said the service workers stayed late to finish the job and they are nice hard working guys
This review was collected via phone interview by Customer Research Inc.

JR
Jazmyn R.
Michigan
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Jazmyn said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.