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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(448 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(448 Reviews)
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Reviews

LG
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LEONARDO G.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2022
Verified Review

Inaccurate range on full charge

No range Only getting 150 miles on a full charge with no consumer items like heated seats or lights on. It’s not even close to the 220 Miles stated on The window sticker. I’m checking into a class action lawsuit as this vehicle renders itself almost useless in its current form
Recommended
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Hyundai Motor America NCC responded on 12/07/2022 10:51 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JP
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JAY P.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2023
Verified Review

Ridiculously overpriced, lacks features of cars that cost ⅔ less

Customers who pay 50-60k for a vehicle should be happy with their purchase. I'm. Not. Now here's a bunch of meaningless drivel to artificially inflate the word count in order to meet an arbitrary limit.
Recommended
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Dakota H. responded on 01/16/2023 08:11 AM
We're very sorry to learn of your experience, Jay. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
CL
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Christopher L.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2023
Verified Review

Nice design still need to fix battery issues

Car had major electrical issue deal would not give update in a timely manner very unsatisfied I want this vehicle bought back i do not feel safe to put my family in this vehicle anymore dealer doesn't give updates
Recommended
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Dakota H. responded on 01/23/2023 07:46 AM
We're very sorry to learn of your experience, Christopher. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. 
DG
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DAVID G.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2023
Verified Review

Bait and switch

Paid over sticker. Irritating and disinterested, unresponsive dealer both sales finance and delivery. Overcharged and repeatedly blew delivery dates. Never even approached the range promised. Could have bought the same range for $20k less.
Recommended
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BB
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BRENT B.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/25/2023
Verified Review

Brent Burkhardt Review

I thought the survey was poor because you need a separate survey for electric vehicles as some of the survey does not apply. It's also outdated as it did not offer an option for a 2023 car, only 2022 was offered
Recommended
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AC
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ALEJANDRA C.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2023
Verified Review

Lemon purchase that company doesn’t want to replace

I haven’t been able to enjoy the vehicle I purchased March 27th, 2023. The car has been at the dealership for 3 consecutive weeks and 3 separate times and when I called your customer service number I was told I wouldn’t get a replacement vehicle and you couldn’t confirm that I would get a full refund on a $60k brand new vehicle because “it came from a 3rd party that would take into account what was wrong with the vehicle”. So your company sold me a lemon and now refuses to take responsibility for it and the dealership won’t even provide us a loaner car so I’m spending over $160 a week just ubering to work. That doesn’t even take into account when I have to buy basic groceries let alone get to any appointments. So I would like either my money back in full, or a brand new replacement vehicle and a reimbursement on all of the Ubers and car rentals since the dealership “didn’t have” any loaner vehicles.
Recommended
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Hyundai Motor America NCC responded on 05/03/2023 10:47 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
WB
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WILLARD B.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2023
Verified Review

Car won’t start

12v battery keeps being drained and car will not open or start without a jump. If the car won’t start, NOTHING ELSE MATTERS! 12v battery keeps being drained and car will not open or start without a jump. If the car won’t start, NOTHING ELSE MATTERS!
Recommended
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Hyundai Motor America NCC responded on 06/08/2023 12:47 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
FS
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Fadi S.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/04/2023
Verified Review

No Ac

Had to trade in after 4 days and lost money the AC and Heating failed to work it was unsafe to drive when it is raining from foggy windows service appointment wasn’t available for 60 days lost $5000 when I trade it in for an Ioniq 6
Recommended
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Hyundai Motor America NCC responded on 07/05/2023 08:32 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
JV
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JESSICA V.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2023
Verified Review

2023 Hyundai Ionic 5

Not satisfied with my purchase have not had it for even a year and I am already 20k upside down when I try to trade it in. I paid 50K for this car, now they are offering it for 40k.
Recommended
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KT
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KELLY T.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

Vehicle doesn't charge at advertised rate.

After 4 attempted fixes over 72 days at the dealer, the car still would not charge at greater than 6 amps without overheating. Was bought back as a lemon, but we saw multiple cars with the same issue.
Recommended
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Hyundai Motor America NCC responded on 11/20/2023 09:54 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
FK
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FAIZAN K.
2023 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

0

Not satisfied not satisfied not satisfied not satisfied not satisfied unhappy not satisfied disappointed Will not buy again not satisfied not satisfied not satisfied not satisfied not satisfied not satisfied
Recommended
    Value
  • Build Quality
  • Reliability
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  • Interior
  • Features
  • Fun
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  • Comfort
  • Styling
Hyundai Motor America NCC responded on 11/20/2023 09:56 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
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