Business Solutions
English Español
SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1638 Reviews)
43%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1638 Reviews)
Write a Review

Reviews

MH
gravatar
Mya H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
Verified Review

Iconic Ioniq

I have been driving my Ioniq for 2 years now and absolutely still love it. I have a long commute for work--45 min each way highway driving--and this car makes the commute way less miserable. It is comfortable to drive for long periods of time and I love the adaptive cruise control, especially with all my highway driving. I feel extremely safe in my vehicle and it handles well in the winter with my winter tires. If I have the opportunity, I would buy this vehicle again in the future!
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SA
gravatar
Scott A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2026
Verified Review

Great except for the 12V battery problem.

We had to have the car towed when the 12V battery died. Lots of coverage of the 12V battery problem on the internet, but Hyundai seems unwilling to acknowledge that a problem exists. Hyundai should state that owners of Hyundai electric cars should have the 12V battery tested occasionally after a year and a half, and should expect to replace the 12V battery every two years or so.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JM
gravatar
Joseph M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/05/2026
Verified Review

No real updates left behind

Hyundai pretty mush said goodbye and good luck to anyone with out the CnCC system. Just how it is speculated to be happening to CnCC soon as the Pleos system goes active. No real loyalty to their patrons to want to keep with the platform.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/05/2026 02:01 PM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Joseph. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
DM
gravatar
Dana M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2026
Verified Review

Great in every way

very well made, comfortable, quiet, quick, very fast charging. and I love all the little details and tech: the automatic wipers, heated and cooled seats, automatic parking. It's just a well thought out vehicle that I appreciate every single time I drive it.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
EW
gravatar
Eric W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2026
Verified Review

2023 Limited AWD

Best car I've ever owned. Almost completely trouble-free (I replaced the dead OEM battery myself at 11 months and 11,000 miles with an AGM battery). Driver's seat upholstery has torn slightly and I expect warranty to cover that. Car is very comfortable, fast, quiet and a real pleasure to drive, even in snow. Should have had a rear wiper, though!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
AF
gravatar
Alex F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/05/2026
Verified Review

Most comfortable car I have ever had, but can't ignore reliability.

In many ways, the Ioniq 5 is the best car I have every had. It is extremely comfortable and has a large number of helpful features. But the reliability issues can't be ignored. I have had multiple stops for unexpected service needs, both for recalls and unexpected vehicle issues. The ICCU issues also remains a lingering concern.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/05/2026 12:09 PM

Hello Alex,

Thank you for your feedback regarding your 2023 Ioniq 5. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc. 
TW
gravatar
Thomas W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2026
Verified Review

2023 Hyundai Ioniq 5 SEL review by TW

In simple words, hardware is very good but software needs to be upgraded. Love the design of the car but sensors acting erratically time to time. For example, when other car is approaching to adjacent lane on freeway, car gives warning for emergency brake.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JU
gravatar
Joseph U.
2023 Hyundai IONIQ 5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2026

AZwildcat Ionic 5

Overall, we’ve been happy with the 2023 ionic five. Within too much of each other we had the ICCU fixed and the 12 V battery replaced, of course, both under warranty. We have been quite annoyed about the fact that we’ve not yet received our adapter for our battery charger, which we signed up to receive in the very beginning. We hope this matter will be resolved soon or we reflect negatively and how we view customer service at the corporate level. The car size is great. We’ve gotten as much as 370 miles for a charge in the summer if we’re going on a long road trip, and the interior is very comfortable, especially the heated seats and the heated steering wheel, which are great for my back and hand issues which are neuropathy related. I still believe that it’s the best EV SUV out there, but other car companies are closing the gap. The other upside is that we got a free charging unit to put on our house and $600 towards this installation. That was appreciated. The service department at our local Hyundai dealer has been responsive to our needs especially the repairs for the ICCCU and a 12 V battery. I would like Hyundai corporate to consider putting gel batteries as a 12 V batteries in instead of what they offer now gel 12 V batteries are far superior and their longevity is much better.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JU
gravatar
Joseph U.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2026
Verified Review

AZwildcat Ionic 5

Issues with both batteries have been repaired in a timely fashion. We are still waiting and have been a communication with Hyundai regarding our charger adapter. We would like resolution to this issue soon, because it limits our travel. This is the free adapter that we signed up to receive back when we were invited, and we keep being told there’s a supply problem, but I don’t accept that, simply because the dealer can get one for me and then when I charge me $265, when Hyundai promised a free adapter early last year that we signed up for and have a case number four at the moment. So please resolve this quickly so we can travel a bit more to our friends in our retirement. Thank you for your attention to this matter.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TB
gravatar
Todd B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2025
Verified Review

Fun car to drive!

I've been very happy with my Ioniq 5. It's a ton of fun to drive, and thankfully, I have not had any issues with the 12V battery or the ICCU.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TH
gravatar
Teddy H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2025
Verified Review

2023 Ioniq

Great EV, could be quieter
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
BA
gravatar
Bonita A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
Verified Review

Great car but for one thing

Love driving this car. Only drawback is the lack of a rear window wiper.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SC
gravatar
Steven C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2025
Verified Review

Great first EV and a great overall package

Since leasing the Ioniq 5 over 2 years ago, it has become our go to road trip vehicle. Fast charging means we almost never have to wait on the car to charge. By the time we pop in to use the bathroom and get a fresh drink or a bite to eat, the car is ready for the next leg. The car is quiet and very comfortable on the highway with plenty of space for us, our dog, and our luggage.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DW
gravatar
David W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2025
Verified Review

Initial Quality Control Issues

Significant Issues surrounding the Charge Controller. This was complicated by poor dealer service. The dealer is more focused on selling and not servicing. I was stranded several times because the battery (the 12V one) kept dischargind and was not being charged by the main battery.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/30/2025 08:32 AM

Hello David, we are sorry to hear about your experience with your 2023 Hyundai IONIQ 5 and one our dealerships. If issue still persists, we recommend taking it to another Hyundai dealership for second opinion on the concern. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
JL
gravatar
John L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2025
Verified Review

Nice, But Too Much Of An iPad

The car is comfortable, great for around town, and has plenty of pick up and handling. I like it, but I really don't like the touch screen. Unfortunately, all of the TVs have them. Why is it we have to use a hands free phone but they give us a screen to look at instead of tactile knobs we can use by touch without looking at the dash? Also, the speedometer is in a bad location and there are no options to rearrange the dash in a logical order. We can change colors, but not functions. Hmm....
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
CF
gravatar
Christopher F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2025
Verified Review

It is a decent vehicle with a fast depreciation and a lot of plastic.

It is a pretty decent vehicle. Had an issue with door panels coming apart replaced after a few trips. Heater failed under warranty and was replaced. Handling could be better. It is spacious and a nice hatchback.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/29/2025 10:12 AM

Hello Christopher,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
MD
gravatar
Morris D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/28/2025
Verified Review

Disappointed former customer

Road debris caused battery fluid leak, resulting in total loss.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/29/2025 07:05 AM

Hello Morris, we are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JI
gravatar
John I.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2025
Verified Review

Good car just

Good car just needs a rear wiper/washer
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
RG
gravatar
Ronald G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2025
Verified Review

2 years plus, and i still love it!

I've been driving this car over two years now and still absolutely love it. There's only a couple of things I would change about it.Whether it's been a solid car. It was our first EV and weve been so happy with driving an EV that weve purchased a 2nd one (mini cooper) with shorter range for around town.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
HB
gravatar
Harold B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
Verified Review

Great Car!

I bought this car because it had what I needed: all wheel drive and excellent range. I found that it is well made, with excellent fit and finish. It is great on the highway.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Displaying 20 Reviews

Businesses Near You

  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
98%
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)
Appointments
  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
100%
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(201 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
98%
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1629 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
96%
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4421 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4494 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1689 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1445 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(685 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
95%
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3665 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)
Appointments
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.